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Best Western Royal Plaza Hotel & Trade Center

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Traveller (73)
Room & Suite (69)
Dining (12)
Ratings and reviews
  • Excellent39%
  • Very good25%
  • Average19%
  • Poor10%
  • Terrible7%
Travellers talk about
“large hotel”(12 reviews)
“the wait staff”(10 reviews)
“restaurant staff”(15 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Multilingual Staff
Pets Allowed
Wheelchair Access
Business Centre
3 Star Hotel
Offers from Best Western Royal Plaza Hotel & Trade Center
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Location and contact
181 Boston Post Rd W, Marlborough, MA 01752-1840
Hotel website
24.8 km to Worcester Airport
17 restaurants are within a 0.5 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (855)
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843 results
Traveller rating
312
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164
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All reviewslarge hotelthe wait staffrestaurant staffbreakfast buffetfront desk staffnew englandbed was very comfortablegreat experiencebusiness tripfitness centerconferencejeffwebbbweventfacilityboston
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1 - 5 of 843 reviews
Reviewed today

We were traveling for a baseball tournament and the size of the room was AMAZING! The fact it had 2 bathrooms made the stay SOOO much less stressful!!! the king size bed was wonderful, the pull out left a little to be desired. Also I...More

Review collected in partnership with Best Western
Thank carrasco76
Hotel's Favourite
Reviewed 1 week ago

Jennifer, the function coordinator was friendly, excellent, efficient and courteous. MEAL CHOICES were accommodating to our needs for a late afternoon lunch/dinner. Price was very reasonable and service was excellentMore

Thank TravelingUpstateNY
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

I am glad you enjoyed your time with us. We strive to make sure that all our guests are taken care of. Our team is pleased to hear that we were friendly and efficient. These are qualities that Best Western always strive for. We welcome...More

Reviewed 2 weeks ago via mobile

I have to say that my stay here was wonderful! The room was very clean, spacious, updated, and very well appointed. This is a pet friendly hotel and it was great seeing dogs here and there. The complimentary breakfast is great with hot and cold...More

Thank teckelcottage
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 1 week ago

Thank you for taking the time to review our hotel. We are always looking for ways to improve our guests’ experience. I greatly appreciate your feedback regarding the hallways, elevators, and Wi-Fi. We will do our best to rectify the situation. Our complimentary breakfast is...More

Reviewed 2 weeks ago via mobile

the rooms clean and new. I loved the new renovation of the rooms. The service is excellent housekepping. Thanks to Charito for good cleanliness and commitment to the joy of his work. Excellent cleaningMore

Thank alissadelmonte0314
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 2 weeks ago

Thank you for taking the time to review our hotel. We work hard to make sure that all our guests have a wonderful experience. Cleanliness is a priority at Best Western and all our staff is committed to excellence in everything they do. During your...More

Reviewed 11 June 2018

The staff are so friendly and helpful here! The restaurant was excellent and the rooms have been recently renovated. The kids really enjoyed the arcade and swimming pool. There are many hotels to choose from in the area, but I would recommend the BW Royal...More

Thank jesstl30
View more reviews
About
Amenities
Top amenities
Free Parking
Room Service
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Pets Allowed ( Dog / Pet Friendly )
Non-Smoking Hotel
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$107 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$107 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (69)
Dining (12)
Pool & Beach (2)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Lordthunder
4 January 2017|
AnswerShow all 5 answers
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
0
Votes
tobyybarra
3 November 2016|
AnswerShow all 4 answers
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
0
Votes
Marcia S
28 March 2015|
AnswerShow all 3 answers
Response from Brian D | Reviewed this property |
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
1
Vote
Room Tips
"The Rosemary French Fries are Excellent"
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"We were on the 6th floor, still a lot of noise from parties coming in from the function rooms going back to..."
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"Avoid rooms at the ends of hallways."
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"Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
Read review
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