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Best Western Royal Plaza Hotel & Trade Center

825 reviews
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Traveller (72)
Room & Suite (28)
Dining (9)
Overview
  • Excellent37%
  • Very good25%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“trade show”(18 reviews)
“the wait staff”(10 reviews)
“restaurant staff”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western Royal Plaza Hotel & Trade Center
Special Offer: BOOK DIRECT & SAVE
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (825)Write a Review
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813 results
Traveller rating
297
205
161
85
65
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297
205
161
85
65
Show reviews that mention
All reviewstrade showthe wait staffrestaurant staffbreakfast buffetfront desk staffrooms were cleannew englandbed was very comfortablegreat experiencebusiness tripconferencejeffwebbbweventfacilityboston
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1 - 5 of 813 reviews
Reviewed 1 week ago

I spent 3 days at the BW Royal Plaza Hotel last week and as I was ready to depart the security system on my vehicle would not deactivate which left me and 4 others stranded. While we waited for arrangements to be made the staff(esp....More

Thank Deacon B
Hotel's Favourite
Reviewed 22 December 2017

This may not be the newest hotel on the strip, but based on an overnight, I would return. We had king suite room which was pleasant and clean. Check in and out were a breeze. The breakfast buffet was good and the staff most pleasant....More

Thank rnmteach
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 27 December 2017

I am so glad you had a positive experience at our hotel! We do our best to always make sure our hotel is meeting all our guests’ needs. Even if we are not the newest hotel we are committed to the same service that has...More

Reviewed 2 weeks ago

I didn't stay at the hotel but I was there over superbowl weekend for First Event. During this event the place is packed and the bar tender Mark was busting his butt all weekend while dealing with other not nice impatient customers. The food at...More

Thank cgelo79
Reviewed 3 weeks ago via mobile

NEAC Another wonderful stay ! I traveled in a snowstorm and arrived to welcomed greetings ! Saw old friends and made some new!! Debi Webb and the staff go the extra mile to make you feel at home ! When the show was over and...More

1  Thank Sharon W
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 2 weeks ago

You are always welcome at Best Western! We love our frequent guests, and I am so pleased that you have been continually satisfied with your stay. Debi is a wonderful addition to our team and I am so glad you enjoyed her and her team....More

Reviewed 4 weeks ago via mobile

If you are contemplating booking this hotel let this be the review that makes you book. I am a very picky critic of hotels. They are expensive so we should get what we want, right? The hotel is good... but what we enjoy is Jeff...More

Thank Kelli S
Response from rickskinner60, General Manager at Best Western Royal Plaza Hotel & Trade CenterResponded 4 weeks ago

We are so appreciative of your continued visits to our hotel. At Best Western, we make our guests a number one priority. At every level our staff is making sure all your needs are met. I am very happy to hear that you have been...More

View more reviews
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About
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$109 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$109 - US$194 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (72)
Room & Suite (28)
Dining (9)
Pool & Beach (1)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Lordthunder
4 January 2017|
AnswerShow all 5 answers
Response from rickskinner60 | Property representative |
When you visited our hotel and asked to sample the blankets before booking, we were happy to oblige. After sampling all of our secondary fleece blankets housekeeping brought for your inspection, I am sorry you chose not to... More
0
Votes
tobyybarra
3 November 2016|
AnswerShow all 4 answers
Response from rickskinner60 | Property representative |
Thanks for the question. You would need Interchange 11A off of the MASS PIKE (Rt. 90). Then just take I-495 North. We look forward to having you stay with us! -Rick
0
Votes
Marcia S
28 March 2015|
AnswerShow all 3 answers
Response from Brian D | Reviewed this property |
I don't think this is the BW you are remembering. When u enter this BW you come into a huge open atrium that is often set up for private events like trade groups.
1
Vote
Room Tips
"Our room was almost at the end of the hall so it was quiet there. I imagine it was noisier by the elevators."
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"I've stayed in various rooms which were all great."
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"Noise was never an issue, there really aren't any "views" to speak of so no matter which side..."
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"Didn't spend the night"
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