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Holiday Inn Hotel & Suites Marlborough

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Traveller (33)
Room & Suite (30)
Dining (3)
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Overview
  • Excellent36%
  • Very good29%
  • Average17%
  • Poor11%
  • Terrible7%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
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Additional information
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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227 results
Traveller rating
77
67
39
26
18
Traveller type
Time of year
LanguageEnglish
77
67
39
26
18
Show reviews that mention
All reviewsfront deskbar restaurantbeds were comfortablethe room was niceoff the highwaylate checkbreakfast buffetnice staybusiness tripbryanbostonmaplayerscouchconference
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1 - 5 of 227 reviews
Reviewed 4 days ago

The only reason I can give 2 stars is due to the front desk staff being so helpful and considerate, but everything else with this hotel is total crap. I have stayed at several Holiday Inns and Holiday Inn Express, and this is by far...More

Thank Mo F
Hotel's Favourite
Reviewed 6 January 2018 via mobile

We stayed for a hockey tournament over the holiday weekend. We had a suite, the room was huge, plenty of space for our kids to stretch out and dry their gear. Staff was wonderful and friendly. Great hotel for hockey teams, they gave the kids...More

3  Thank Chelsea L
Response from Nicole S, Front Office Manager at Holiday Inn Hotel & Suites MarlboroughResponded 29 January 2018

Dear Chelsea L, Thank you for choosing to stay with us and for your 5 Star review! I am so happy that your stay went so well and that you enjoyed the suite you had for your hockey weekend. We take great pride in providing...More

Reviewed 28 March 2018

The women at the front desk who checked me in was very nice. However, this hotel is in need of updating and repair. There was a large picture missing from the wall in my room. Also, when I was taking shower the tub kept filling...More

Thank Jared M
Response from Nicole S, Front Office Manager at Holiday Inn Hotel & Suites MarlboroughResponded 31 March 2018

Dear Jared M, Thank you for choosing to stay with us and for leaving us your feedback. We take pride in our hotel and making sure our guests have a comfortable and inviting experience. I apologize that we did not meet your expectations and that...More

Reviewed 20 March 2018 via mobile

I stayed here for a conference for one night on 3/19. Check-in was quick and the front desk staff was friendly. I arrived into my room (361) which was as far away from the lobby as you can get. It was freezing in the room...More

Thank Heather C
Response from Nicole S, Front Office Manager at Holiday Inn Hotel & Suites MarlboroughResponded 26 March 2018

Dear Heather C, Thank you for choosing to stay with us and for providing us your feedback about your stay. I am so happy to hear that our staff made you feel welcome and took care of your room for you. We take pride in...More

Reviewed 17 March 2018 via mobile

Good hotel in Marlborough MA. I stayed there on Tuesday evening when the snow storm was. Very nice staff. Good bar with average food. Not great. Very nice breakfast. Very nice stuff helped as needed. I highly recommend it

Thank Eyal S
Response from Nicole S, Front Office Manager at Holiday Inn Hotel & Suites MarlboroughResponded 26 March 2018

Eyal S, Thank you so much for taking your time to provide your feedback about your stay. I am happy to hear that our staff made your stay memorable and that you recommend us. We only want the best for our guests. Thank you again.

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$103 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$103 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Best Value Hotel in Marlborough
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (33)
Room & Suite (30)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Caitlin V
27 September 2016|
AnswerShow all 2 answers
Response from Nicole S | Property representative |
Hi Caitlin, We do have these items on a first come first serve basis and free of charge. Please let me know should you have any further questions.
1
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Room Tips
"Don't take an outside room"
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"Stay at another hotel!"
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"We upgraded to a suite and had plenty of room to relax."
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"try another hotel"
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