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Courtyard Boston Natick

Expedia.comUS$149*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Courtyard Boston Natick
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286 Reviews from our TripAdvisor Community

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Showing 283: English reviews
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Reviewed 1 week ago NEWvia mobile

Their lobby is nice and the staff is ok, but other than that this place is a mess. I arrived after a long trip. Check-in started out smooth, but after hauling my luggage up to my room, the key didn't work. So I had to haul everything back down to get it fixed. You'll see this in other reviews, the...

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Helpful?
Thank Jason H
Frank D, General Manager at Courtyard Boston Natick, responded to this review

Thank you for your feedback. I am sorry we fell short of you expectations during your stay. I will review your comments with our team to ensure future guests do not have the same issues. Sincerely, Frank

New York City, New York
Reviewed 1 week ago

The best thing about this hotel for me, was the customer service. Almost each and every person was extremely friendly, and genuinely happy to help. The only person that I did not experience great service from, was the gentleman that worked at the coffee bar. He was rude, and had an attitude for no reason. It was ok though, because...

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Helpful?
Thank QueensKT
CSM_HotelManager, Manager at Courtyard Boston Natick, responded to this review

Thank you for your review. We are glad you enjoyed your stay with us and found our customer service friendly. We hope to see you again soon!

Hamburg, Germany
Reviewed 3 weeks ago

Stayed for a business trip for three nights. Welcome at reception was friendly, check-in efficient. The room was spacious and clean, the bed comfortable. The hotel has a 'cafe' with few choices for breakfast and Starbucks coffee. The downside was the extremely noisy air conditioning in the room - you could not have it running at night without waking up....

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Helpful?
Thank bpo-spam
Frank D, General Manager at Courtyard Boston Natick, responded to this review

Thank you for your feedback. We will share your comments with our management team to ensure the issues you had with the HVAC unit and toiletries are taken care of so that they do not impact a future guest. Sincerely, Frank

Reviewed 4 weeks ago

Nothing but a positive experience at this hotel all around. Note, their elevators are incredibly slow, it was a common joke among people around and in the elevators. Good thing stairs are an option. Front desk staff friendly and helpful, as with the food/beverage staff. Everyone was very attentive. Rooms and bathrooms were very clean and comfortable, parking is convenient....

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Helpful?
Thank KF4140
Jill S, Manager at Courtyard Boston Natick, responded to this review

Thank you for taking the time to post your review. We're so pleased you enjoyed staying with us!!

Schenectady, New York
Reviewed 5 weeks ago

As a Marriott Rewards Member, I am very upset about our recent stay at this Marriott Courtyard. Although the rooms were clean, I was very dissatisfied with the treatment we received after checkout. After we left the hotel, I realized I left a shopping bag with merchandise in the bag with price tags still attached. I realized the bag was...

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Helpful?
Thank 27disgusted
Frank D, General Manager at Courtyard Boston Natick, responded to this review

Please accept my apology for our staff not getting back to you in a timely manner regarding your items that were left behind. We have numerous items left on a daily basis and do our best to log them and mail them back to their owner. Obviously we fell short of our high standards in regards to your stay. I...

Nantucket, Massachusetts, United States
Reviewed 15 April 2017

Wonderful location, free parking, shuttle to shopping and good restaurants....close to Boston and Logan airport...good food...clean rooms....inviting lobby. I love it here. The lobby in particular is a plus....a fireplace....a bar....a small restaurant and helpful staff.

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Helpful?
Thank mbsplaine
Jill S, Manager at Courtyard Boston Natick, responded to this review

Thank you for your response. We are glad we met your needs when traveling. We look forward to next stay with us.

Reviewed 9 April 2017 via mobile

My husband and I planned a night away with no kids. We went to Boston for the day after that we were going to head to our hotel that we booked a week in advance. We booked a room with a whirlpool tub in the room,so we could relax. We get to our hotel,and I knew there was a problem...

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Helpful?
Thank Sarbri1177
Frank D, General Manager at Courtyard Boston Natick, responded to this review

Please accept my apology for you not receiving your requested room type. I will follow up with our management team to see how this can be prevented in the future so it does not impact a future guest. Sincerely, Frank

Reviewed 9 April 2017 via mobile

Stayed here overnight during NETC auditions nearby. Staff were extraordinarily welcoming and helpful. The bistro service and food was more than adequate for a freezing winter's Sunday evening when we didn't want to venture out. Rooms were comfortable and clean although the hotel felt a bit overheated. Public areas were spacious, modern and nicely designed and clean. Definitely a good...

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Helpful?
Thank AOrange1
CSM_HotelManager, Manager at Courtyard Boston Natick, responded to this review

Thank you for your review. We do our best to make our guests feel welcome and conformable during their stay. We are pleased to hear that you had a great experience with our staff and look forward to seeing you again soon.

Toronto, Canada
Reviewed 10 March 2017 via mobile

We have stayed at this hotel many times. It's a great location outside Boston just iff the interstate. Clean, Comfortable rooms. Great customer service. Family friendly. Adjacent (2 min walk) to a large shopping centre.

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Helpful?
Thank DNV11
CSM_HotelManager, Manager at Courtyard Boston Natick, responded to this review

Thank you for your review. We are pleased to hear that you are a returning guest and enjoy your stays with us. We hope to see you again soon!

Las Vegas, Nevada
Reviewed 1 March 2017

The Courtyard by Marriott in Natick is a nice, well run hotel which is convenient for staying in the Boston suburbs. It is adjacent to a massive shopping mall and other shopping areas. There are also several movie theaters and restaurants near by. The staff was friendly and helpful and I have no complaints about the quality of the room....

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Helpful?
1Thank ElGuru71
CSM_HotelManager, Manager at Courtyard Boston Natick, responded to this review

Thank you for your review. We are pleased you thought our staff was helpful and enjoyed your room. Hope you visit us again soon.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Courtyard Boston Natick

Address: 342 Speen St, Natick, MA 01760-1507
Region: United States > Massachusetts > Natick
Price Range: RM615 - RM1,276 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Boston Natick 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Courtyard By Marriott Boston Natick Hotel Natick
Courtyard Natick
Natick Marriott
Natick Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Boston Natick staff and other travellers.
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Questions? Get answers from Courtyard Boston Natick staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms I've had here have been just fine.”
mbsplaine, 15 Apr 2017 | Read review
“Take rooms towards the South Entrance”
das_debojit, 25 Oct 2016 | Read review
“We were right next to the elevator, ice machine, etc. and never heard a thing. Loved the convenience.”
randolum, 5 Jul 2016 | Read review
“Room 109 no better view but sunlight in the morning, use dark curtain.”
Carapatanrolly, 20 Jun 2016 | Read review
“Top floors can mean a long wait for the elevator.”
781nr, 8 Jun 2016 | Read review
5 of 5
Expedia.com
US$149* /night
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Prices are for 1 room, 2 adults
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