We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel Boston - Natick

View Deal
04/06/2017 05/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 12 more sites!
Professional photos
Crowne Plaza Hotel Boston - Natick
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

521 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
Showing 503: English reviews
Start your review of Crowne Plaza Hotel Boston - Natick
 Click to rate
Montville, New Jersey
Reviewed yesterday NEW

I stayed here 2 years ago and loved it. They have big issues now! We booked 3 rooms for 3 nights over graduation weekend. I understand the hotel was booked to capacity, but no excuse as to the screw up with the reservation and having to make us switch rooms the 2nd night. Also 2 out of the 3 rooms...

Thank auntiebling
Canastota, New York
Reviewed 18 January 2017

We needed a place to relax after spending time at Dana Farber Institute with our daughter who is in treatment for cancer. After a stressful day this was a perfect spot to relax and lift our spirits. Room was clean and well appointed....bathroom was wonderful with the best shower ever! Staff responded quickly to our request for a microwave and...

Thank scross45
About Hotel's Favourite Review
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

It was wonderful having you here. I'm so glad we were able to provide a great experience for you. Lynne

Syracuse, New York
Reviewed 1 week ago

We have stayed here twice now (my daughter is attending college nearby). The location is fantastic! The decor is fun - it's got a 60's vibe, with lava lamps in the entry way, funky art and furniture. The rooms are great - big and clean. This time we paid a bit extra through hotels.com for breakfast to be included. Our...

Thank RobinSyracuse
Reviewed 2 weeks ago

I have stayed at this hotel for more than a month. Good: front desk staff are very friendly and helpful Not as good: *house keeping is is the worst I have seen. No change of sheet no matter how long your stay is, no vacuuming of the floor, no cleaning of the desk. Towels in the bathroom, not a single...

Thank jh5043
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Looks like we have some work to do. Thanks for sharing your comments. Lynne

Milton Keynes, United Kingdom
Reviewed 3 weeks ago

Stayed here many times before. Just stayed again this week and its consistently very good. Room is big and comfortable. Quality is very good. Staff are very well trained and service is great. Would recommend to others and will return.

Thank Alan P
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thanks very much! We look forward to seeing you again. Lynne

Reviewed 15 April 2017 via mobile

Ideally located on 9 with ample free parking and wide range of dining options nearby. Shoppers World is a mile away for all your shopping needs. This is a well maintained hotel with caring employees. The reception and breakfast staff are outstanding. They go above and beyond to make your stay comfortable. Room service does an outstanding job and please...

Thank NYjets12
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you so much! Unfortunately, my team here will think I wrote this review, as I am one of the few NYJets fans living in Massachusetts! Thanks for letting me know I am not alone, and when you visit again, please ask for me at the desk. Lynne

Boston, Massachusetts
Reviewed 11 April 2017 via mobile

The sink, tub and toilet flooded in our room with brown smelly sludge so sadly I have to leave 2 stars instead of 3. Staff were great at check in and very accommodating. Kind and friendly. Rooms are average - a little musty/ could use some updates. Is a fine hotel for the price in a pinch. If not for...

Thank esoo5399
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Good morning! The town of Natick flushes fire hydrants annually and they generally do a great job of letting us know when this is happening. Unfortunately, the town did not advise us, and what you experienced was the repercussion from this annual flushing. When they have informed us in the past, we slip a note under all of the doors...

Reviewed 27 March 2017 via mobile

Overall the property could use some upgrades but it does have a lot of kitch character. We were there for 3 days, it was a quiet place to hold meetings during the day and lots of space for semi private sessions. We had a catered lunch and it was outstanding. The next day we had box lunches which were very...

Thank Mbmixer
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thanks for staying with us! I appreciate your comments and will share them with my team. Lynne

Toronto, Canada
Reviewed 19 March 2017

Well, Sunday night the fire alarm went off at 4:30 am. Been told by other guests this is not the first time. Check in was easy and front staff were very friendly. Room a little dated but clean and fairly quiet. Washroom was good with very good water pressure and hot water. Bed was OK, but Pillows were lumpy and...

Thank Maxxmaxx44
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for mentioning my great staff! I appreciate your other comments as well. Lynne

Reviewed 13 March 2017

We stayed on the top floor which was billed as a bit more exclusive.. elevator didn't go up there without a key. And the room was fine, BUT in spite of the perk of a (very basic) mini-fridge (not plugged in when we got there btw) which was nice after bringing home leftovers from a local restaurant, there was no...

Thank NewHamster
lynne_luongo, General Manager at Crowne Plaza Hotel Boston - Natick, responded to this review

Thank you for your comments. We do have hairdryers in all of the rooms. Perhaps we need to indicate where they are in some guestrooms, as they generally are hanging in a bag on the back of the bathroom door. We are upgrading our TV delivery as well, where we will have many more HD channels. Thanks again for your...

107 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (64)
Room/Suite (14)
Hotel & Grounds (14)
Dining (13)
Bathroom (2)
Business Centre/Function Rooms (1)
Other (20)

Management photos: Courtesy of the property manager

All Management Photos (43)
Hotel & Grounds (7)
Room/Suite (17)
Dining (4)
Business Centre/Function Rooms (5)
Other (10)
04/06/2017 05/06/2017
Hotels you might also like...
Also consider these accommodations in or near Natick
1.0 km away
Hampton Inn Boston-Natick
1.0 km away
Courtyard Boston Natick
7.5 km away
Sheraton Framingham Hotel & Conference Center
Show Prices
Show Prices
Show Prices
0.9 km away
Magnuson Hotel Framingham
Magnuson Hotel Framingham
#4 of 7 in Framingham
247 reviews
1.2 km away
Red Roof Inn Boston Framingham
8.0 km away
Residence Inn Boston Framingham
Show Prices
Show Prices
Show Prices


  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the finest hotel in MetroWest Boston, The Verve Crowne Plaza Hotel Boston-Natick. The hotel offers luxurious, comfortable surroundings with attentive, courteous service. All guestrooms offer complimentary high-speed Internet and our club floor features exceptional accommodations and personalized services for the more discerning guest. For those who are traveling from Logan Airport, the Logan Express Framingham bus service stop is conveniently located a mile away from the hotel. Strategically located 17 miles west of Boston, this hotel is conveniently located near visitor attractions such as The Freedom Trail, Faneuil Hall, Quincy Market, USS Constitution, Back Bay, and the North End and baseball can be enjoyed at the famous Fenway Park, home of the Boston Red Sox. The Verve Crowne Plaza is located within one mile of five shopping malls, a wide variety of restaurants and two movie cinema complexes. The popular Natick Collection is located across the street from The Verve Crowne Plaza and has expanded to include Massachusetts' first-ever Nordstrom, Neiman Marcus and a hundred specialty stores, luxury boutiques and dining options. When making your traveling plans to the Boston-Natick area, consider The Verve Crowne Plaza and check out our room packages such as our Boston Weekend Package, our Natick Collection Shopping Package. ... more   less 

Additional Information about Crowne Plaza Hotel Boston - Natick

Address: 1360 Worcester Street, Natick, MA 01760-1514
Region: United States > Massachusetts > Natick
Price Range: RM559 - RM1,182 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Boston - Natick 3.5*
Number of rooms: 251
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Booking.com, Hotels.com, Hotwire, Travelocity, Priceline, Orbitz, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelsClick, HotelQuickly and HRS so you can book your Crowne Plaza Hotel Boston - Natick reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Natick
Crowne Plaza Hotel Boston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel Boston - Natick staff and other travellers.
12 questions
Ask a question
7 months ago
Wolcott, Connecticut
over a year ago
Old Bridge, New Jersey
over a year ago

See all questions (12)

Questions? Get answers from Crowne Plaza Hotel Boston - Natick staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get around away from Route 9 highway. Very noisy- even on the 7th floor”
auntiebling, 24 May 2017 | Read review
“Don't bother splurging for the top floor.”
NewHamster, 12 Mar 2017 | Read review
“Every room seems good”
Adkcow, 20 Feb 2017 | Read review
“Dont leave your belongings behind!”
NN939, 22 Dec 2016 | Read review
“Quieter farther from the elevator and higher up to avoid noise from functions being held.”
robird, 22 Sep 2016 | Read review
5 of 5
US$149* /night
View Deal
View all 14 deals
Prices are for 1 room, 2 adults
Change dates