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Garrison Inn Boutique Hotel

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11 Brown Sq, Newburyport, MA 01950-2513
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (113)
Room & Suite (65)
Dining (9)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 02/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 2 hotels in Newburyport
Location
Cleanliness
Service
Value
Travellers' Choice
In Downtown Newburyport the historical GARRISON INN Boutique Hotel stands as an icon of modern glamour and timeless elegance, providing an exceptional experience for discerning travelers. As a true luxury boutique hotel, we provide unparalleled amenities and distinguished personal services with a highly focused attention to detail. Set in the heart of Newburyport's historic city center, we are an established, downtown Landmark Hotel known around the world for our rich historic character, impeccable service, and urban sophistication. Come discover the many special touches that set us apart.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Baggage storage
Gift shop
Wifi
Wine / champagne
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
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Room features
Allergy-free room
Air conditioning
Fireplace
Safe
Bottled water
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
497Reviews4Q+A100Room tips
Traveller rating
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  • 11
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Popular mentions
Beth D wrote a review Oct 2020
Metamora, Michigan13 contributions3 helpful votes
I am writing this review so you will not be fooled as we were. I stayed here a week ago and by the website along with pictures it sounded fabulous......NOT. It is old in all the wrong places. It is dark, dated, and frankly not at all like the pictures on the website. Carpet in hallway...worn and in need of a vacuum! Rooms AND bathroom old and tired. Cleanliness of bathroom.....horrible. Leftover hair on the wall of shower, ugh!!! Linens on bed (bed one foot off floor) were thrown on. We payed over $300 for this??? Breakfast included.....yikes! A to-go brown bag to eat outside. Half the hotel closed off due to Covid. I wrote a letter expressing my disappointment, with pictures of hair. One week later.......a response only to say, “Thank you for your feedback.” That’s it??? Wow! Don’t waste your money!
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Date of stay: October 2020
Value
Location
Service
2 Helpful votes
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Response from Joy McFarland, General Manager at Garrison Inn Boutique Hotel
Responded 9 Nov 2020
Thank you for taking the time to write this review, we appreciate all your feedback.
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H_brogan89 wrote a review Oct 2020
2 contributions
We planned a trip to Newburyport as our first time being away since March and the Garrison did not disappoint. Not only does the entire town feel safe (masks are mandated) but the Garrison is really on top of things as well. Masks were required in all common areas, breakfast was takeaway only, one way entrances/exits, limited number of people in elevators, etc. We stayed in the Editor and not only was the room beautiful, but it was clean, comfortable, and the fireplace was a real treat. The staff is super friendly and we genuinely looked forward to interacting with them each day. The takeaway breakfast sandwiches were excellent and I would say overall, the hotel made the best of the regulations put in place.
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: Room 402- The Editor (corner room with tons of natural light and fireplace)
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Response from Joy McFarland, General Manager at Garrison Inn Boutique Hotel
Responded 15 Oct 2020
Thank you for taking the time to write this review of your stay with us on TripAdvisor. We appreciate the feedback so much. The safety of our guests and are staff is paramount during this time and we are so happy you felt safe during your time with us. We are so glad you to have had you as a guest and we look forward to hopefully welcoming you for a stay with us in the future. Regards.
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dankapin wrote a review Aug 2020
new york86 contributions8 helpful votes
Covi didn’t allow us to really experience what this amazing Inn has to offer. That doesn’t stop me from positive stay that I had with my husband. Just outside the busy part of little quaint town but close enough that if you forgot something in the room, you still can go back (well, I am getting older). Beautifully appointed rooms! Large bright full of light. Very sweet surprise with bathroom products! Lovely gesture! The decor of common area (caffe?) including lobby has those cool chairs that you could easily imagine yourself sitting down and have glass of wine. With all what is going around we still felt very safe. Masks were required yey! And definitely distancing not a problem. Thank you for having us.
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Date of stay: August 2020Trip type: Travelled as a couple
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Response from Joy McFarland, General Manager at Garrison Inn Boutique Hotel
Responded 23 Aug 2020
Thank you so much for your lovely review. We are so glad you had a great time with us and we would love for you to come and stay with us again. Perhaps when the regulations allow us to have all out services back!
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cheryl m wrote a review Feb 2020
Boston, Massachusetts74 contributions46 helpful votes
My friend and I spent a night at the Garrison Inn to celebrate her birthday. We stayed in the loft room which was charming. Only issue was the heat/AC unit which was extremely loud and made it difficult to fall asleep. Also, upstairs loft room has a side window with a street light just outside so this is not the room for you if you like it very dark. Front desk staff was very nice. We enjoyed tea in the afternoon and a nice breakfast. They also have parking in the back or in a lot across the street. Would definitely stay again.
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Date of stay: February 2020Trip type: Travelled with friends
2 Helpful votes
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Response from Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel
Responded 13 Feb 2020
Thank you so much for your review of our property. We are so please you mostly enjoyed your stay with us. I will pass along the comments to the owner regarding the AC unit. We are so sorry it interrupted your peaceful night sleep. We hope to see you when you next visit Newburyport!
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kjmjcooper wrote a review Jan 2020
Lebanon, Maine81 contributions20 helpful votes
The place just doesn't live up to it's historical past. The rooms are sparsely decorated. The bathrooms not very nice. The breakfast doesn't offer gluten free and you have to go up to this window to order. The lobby is very nice and the staff were friendly. I expected the room to be better.
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Date of stay: November 2019
2 Helpful votes
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Response from Marty978, Guest Relations Manager at Garrison Inn Boutique Hotel
Responded 30 Jan 2020
Thank you so much for taking time to give us this feedback. We appreciate all comments from guests as they help us improve issue that we may have overlooked. We are so deeply sadden to hear that you feel that we did not live up to the historic past of the hotel. I am somewhat surprised to hear that as we strive to maintained the structure of the hotel and presence of historic past, shown by all the rooms having documents, sign in pages and newspapers all framed and displayed prominently to show how proud we are of the hotel's history. We especially did this with the breakfast room and lower lobby which is covered wall to wall with photos, news clippings, old hotel items documents, and signs from the Abolitionist movement and from the original hotel. We are always looking into how we can improve this to make sure that we are living up to our important and wonderful history. We would also like to apologise that our complimentary made to order breakfast was not to your liking. Given that we are a small boutique hotel and have only a small staff the hotel as always had breakfast set up this way. It is very rarely that we have any negative comments regarding out breakfast. We cannot change having to order from the chef directly given that there is only 1 staff member available for breakfast.. If we receive more feedback along these lines then we will definitely look into how we can accommodate those people who would like to be served at their table. Finally, as we have said we are a small hotel and we cannot provide the special dietary requirements other than by omission of the food stuffs that are not suitable. We have several items on offer that would be considered gluten free and we do always suggest to guests that let us know in advance that they are welcome to bring any specially made foods with them and the chefs are more than happy to make the items. We have made several renovations in recent times and from the sound of your review it seems you stayed with us more than a couple of years ago. This would explain the comments on the history of the hotel as we have made more of a push to include it in our modern incarnation. Also the rooms have moved away from the minimalist decorations to a more history feel. We hope that if you do stay with us again you will have a better experience with the updated renovations.
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PRICE RANGE
US$244 - US$324 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garrison hotel boutique, garrison inn newburyport
LOCATION
United StatesMassachusettsNewburyport
NUMBER OF ROOMS
24
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Frequently Asked Questions about Garrison Inn Boutique Hotel
Which popular attractions are close to Garrison Inn Boutique Hotel?
Nearby attractions include Waterfront Park (0.3 km), Custom House Maritime Museum (0.5 km), and Firehouse Center for the Arts (0.3 km).
What are some of the property amenities at Garrison Inn Boutique Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
Which room amenities are available at Garrison Inn Boutique Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Garrison Inn Boutique Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Garrison Inn Boutique Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Garrison Inn Boutique Hotel?
Conveniently located restaurants include Loretta, Port City Sandwich Co., and Abraham's Bagels.
Is Garrison Inn Boutique Hotel located near the city centre?
Yes, it is 0.1 km away from the centre of Newburyport.
Are pets allowed at Garrison Inn Boutique Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Garrison Inn Boutique Hotel?
Many travellers enjoy visiting Lowell's Boat Shop (4.7 km) and Spencer Peirce Little Farm (2.4 km).
Does Garrison Inn Boutique Hotel have any great views?
Yes, guests often enjoy the park view available here.
Is Garrison Inn Boutique Hotel accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.