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All reviewscharles riverthe concierge loungeview of the rivertypical marriottfull service marriottindoor poolan older propertyhotel shuttlebusiness tripriverside stationmass pikestayed here for one nightfree internetfitness centerconvenient locationgreen linelobby
Excellent value for a Marriott. I slept so well, that I forgot where I was. This hotel has now made me into a Marriott fan! I have since purchased several items from ShopMarriott.com. We have accumulated some nice Marriott discounts. I have not one complaint....More
Response from Christopher A, General Manager at Boston Marriott NewtonResponded yesterday
Thank you for staying with us and providing such nice feedback. Hope to see you again soon.
As I needed to be in outer burbs of Boston for a business trip, I looked around for a full service option and decided on the Newton Marriott.
The location is very convenient, 20 minutes from the airport and right off the highway without the...More
Thank Shane M
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 4 days ago
Dear Shane M,
Thank you for your feedback. Our team takes quality service seriously and your notes have been shared with all associates involved.
Hope to see you again soon,
This hotel is about 20 minutes from Logan Airport. Very nice property situated on a pond. You’ll see boaters and a few ducks from your window. The staff is very nice. The workout room is adequate. If you have Elite status, the concierge lounge is...More
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 1 week ago
Thank you for staying with us and sharing your feedback!
This morning while having breakfast with two business colleagues, the fire alarm sounded just after we had been served our food. A staff member calmly approached us and let us know that we would need to leave the building until the situation was resolved. We...More
First the positive: the room had been updated and had a nice large TV and contemporary decor.
The negatives were that they seemingly were not on top of things. Both vending machines that I could find we’re out of order and the little store was...More
Thank Charles R
Response from Christopher A, General Manager at Boston Marriott NewtonResponded 2 weeks ago
Dear Charles R,
We appreciate your detailed and candid feedback. I'm pleased that you enjoyed our contemporary room design and I apologize that other parts of your stay were underwhelming. This morning I will share your feedback with our leadership team and we will use...More