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Hotel Northampton

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Hotel Northampton
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385 Reviews from our TripAdvisor Community

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Showing 383: English reviews
San Francisco, California
Reviewed 11 January 2017

A good four star hotel. No complaints. Everything cosy and very clean, lovely atmosphere, beds and rooms are super comfy. Great food and very nice staff. Love this place. Very well put together from to to bottom. Look forward to my next stay.1

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Helpful?
Thank CimmyP
Needham, Massachusetts
Reviewed 4 January 2017

We love staying at the Hotel Northampton. The rooms are charming and the beds are very comfortable. The lobby is just beautiful, with a lovely fire going in the winter. There's a complimentary continental breakfast in the restaurant downstairs, and the very historic Wiggins Tavern in the hotel for an evening cocktail. The location is perfect--- right in the middle...

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Helpful?
Thank JaneRph
Lorraine S, Manager at Hotel Northampton, responded to this review

Dear Jane; Thank you for staying at the Hotel Northampton. We are delighted that you enjoyed your stay with us and thank you for your great review. We hope to see you again soon!

Boston, Massachusetts
Reviewed 3 January 2017

I had a wonderful stay at the Hotel Northampton over the Thanksgiving weekend. The location of the hotel is perfect - right in the middle of downtown and all of its shops and restaurants. I was especially grateful to the staff who helped me when I made an error with my booking. They were understanding, and so helpful in making...

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Helpful?
Thank Lou1se1110
New York City, New York
Reviewed 1 January 2017

I'd recommend this if you're in Northampton. A bit older, but a very nice hotel, central to everything in Northampton. Unloading is a bit awkward (two sets of awkward stairs and two entrances), but the staff are helpful. The parking is in a safe, small lot which isn't ideal but it's not prohibitive. Rooms are fine for a slightly upscale...

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Helpful?
Thank BusinessandKids
Management response:

Dear BusinessandKids, Thank you for taking the time and effort to let us know how you enjoyed your stay with us. We here at the Hotel Northampton take a great deal of pride in our establishment, and every satisfied guest serves to reinforce that pride. We are gratified that you enjoyed your experience here, and look forward to the opportunity...

Brookline, Massachusetts
Reviewed 25 December 2016

We stayed here over July 4 weekend and although the room rates were pricey for northampton (over $200 per night), this was the only semi-luxurious hotel that was centrally located within walking distance to all downtown shops and restaurants and suitable for my husband and my parents. There was a wedding when we arrived and the cocktail hour occurs right...

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Helpful?
Thank Ssloman
Management response:

Dear Ssloman, Thank you for taking the time and effort to let us know how you enjoyed your stay with us. We here at the Hotel Northampton take a great deal of pride in our establishment, and every satisfied guest serves to reinforce that pride. We are gratified that you enjoyed your experience here, and look forward to the opportunity...

Boston, Massachusetts
Reviewed 21 December 2016

It's a really cool place to stay. Historic hotel, it's been around for quite a bit, and puts you right in the center of town. I was going to a concert at the Academy of Music, so I hit up Northampton Brewpub before and then walked back to my room after the show. The hotel is right there, so that...

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Helpful?
Thank Lindsay S
Management response:

Dear Lindsay S, Thank you for taking the time and effort to let us know how you enjoyed your stay with us. We here at the Hotel Northampton take a great deal of pride in our establishment, and every satisfied guest serves to reinforce that pride. We are gratified that you enjoyed your experience here, and look forward to the...

Grafton, Massachusetts
Reviewed 11 December 2016

I stayed there for a night with my sister to go shopping and enjoy the restaurants this past weekend. The hotel is located steps from everything. We had a room with two beds which also included a pullout couch which was a surprise (but made the room slightly bigger). Everything was clean and comfortable. The staff are super friendly and...

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Helpful?
Thank rlmcgrath
Management response:

Dear rlmcgrath, Thank you so much for your feedback! We wish you and your family a happy holidays. Sincerely, Cyrus Shirazi Assistant Front Office Manager

Housatonic, Massachusetts
Reviewed 27 November 2016

Worst lunch ever and will never return.Room was very expensive and wasn't at all what It was expecting.Had two balconys that I was told was non smoking and the management was horrible with their response.

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Helpful?
1Thank rinajohn
Management response:

Dear rinajohn, Thank you for taking the time to share your experience in regards to your recent stay at the Hotel Northampton. Your comment regarding your dining expierence caught my attention. We are so sorry you didn't like your lunch. We pride ourselves on delivering an exceptional dining experience for all of our guests and prioritize customer service. Please rest...

Lighthouse Point, Florida
Reviewed 21 November 2016

We have stayed at this hotel a number of times and always find it a special and welcoming place. The staff couldn't be more helpful with our various requests; I wish all hotels could be this well-managed! The town is great, and the hotel makes a visit here really wonderful!

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Helpful?
Thank kristenwilk2
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

kristenwilk2, Thank you so much for your feedback! Hotel Northampton Management

long island new york
Reviewed 13 November 2016

While it is true that the Hotel Northampton is historic, our stay did not reach our expectations. The room was dirty with hair on the floor in the bathroom. The front desk check in process was poor. The room selection was dismal and our room was lousy. We booked a room on their website and paid a none-discounted fare. Upon...

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Helpful?
Thank Seapinesmiserable
HotelNorthamptonExec, Manager at Hotel Northampton, responded to this review

Dear Seapinesmiserable, thank you for your feedback. We are so sorry you didn't like your room. We have 17 room types in our hotel, so please reach out before your next stay so that we can accommodate your needs. Our housekeeping does a wonderful job, so we are very upset to hear that your room was not clean--please reach out...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Hotel Northampton

Address: 36 King St, Northampton, MA 01060-3291
Region: United States > Massachusetts > Hampshire County > Northampton
Price Range: RM735 - RM1,030 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Northampton 3.5*
Number of rooms: 106
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Northampton staff and other travellers.
10 questions
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New Jersey
Dover Plains, New York
3 months ago
massachusetts
1 month ago
Groton, Vermont
8 months ago
Groton, Vermont
8 months ago

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Questions? Get answers from Hotel Northampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our third floor room was quite.”
 of 5 bubbles F5145ONcharlesb, 18 Feb 2017 | Read review
“Parkside queen had a pretty view of the street and lights from our window.”
 of 5 bubbles kayak78, 21 Jan 2017 | Read review
“Top floor if you can”
 of 5 bubbles CimmyP, 10 Jan 2017 | Read review
“Chose a room by the elevator and it was still quiet!”
 of 5 bubbles Lou1se1110, 2 Jan 2017 | Read review
“Ask for a room with a pullout sofa. They are bigger and nice!”
 of 5 bubbles rlmcgrath, 11 Dec 2016 | Read review
5 of 5