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Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst...
All reviewsroom was cleanwaffleswasher and dryernice tvextra outletsironing board and ironsmith collegefree breakfastdowntown northamptonhalf milethe check in processcorner roomlots of parkingchoice hotelswi fidecent breakfastan older hotel
The only positive about this place is location. One can hear everything that happens next door, and i need everything. I left my favorite thermos worth $35 in the fridge, returned 2 hours after i signed out, the room was cleaned already and my thermos...More
1 Thank A TripAdvisor Member
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 9 June 2018
Thank you for taking the time to provide feedback about your stay with us recently. Firstly I would like to apologize for the negative experience, it is our goal to satisfy all of our guests and I am sincerely sorry this did not occur during...More
I can't go 4 tho. There are some great points about this hotel like the friendly employees, the decent breakfast, the location which is just a 10 min walk into downtown, the size of the rooms. I'm not a fan of the sink area outside...More
I booked this hotel for my parents on booking.com for their trip to my graduation. Canceled my reservation because of schedule changes, thinking that it was free cancellation (as marked on booking.com) and even got an email saying that I didn't need to worry about...More
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 1 June 2018
Thank you for taking the time to provide feedback about your stay with us at The Quality Inn & Suites. I am very sorry there was an issue with the booking and cancellation of your reservation. There was an issue with Booking.com that despite our...More
The building is in dire need of refurbishment. The location is good - close to downtown and easily accessible from I-91 - but we found the motel noisy. The welcome was warm and the room was clean, but the price was far too high for...More
We almost always stay at Holiday Inn Express when we travel. The breakfast here really puts HIE to shame. Bacon, sausage patties, sausage links, omelets, scrambled eggs, muffins, waffles, breakfast sandwiches similar to egg McMuffins.
Great room in 306. Since it is a corner room...More
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 16 May 2018
We very much appreciate and value your feedback and I have shared your feedback with my entire staff and we thank you for the kind words! Your feedback serves as encouragement to all of our staff as we strive to continuously improve the quality of...More