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Quality Inn & Suites

192 reviews
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Traveller (5)
Room & Suite (13)
Dining (8)
Overview
  • Excellent16%
  • Very good40%
  • Average28%
  • Poor8%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)Write a Review
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72
54
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LanguageEnglish
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16
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All reviewsroom was cleanwalking distance to downtownwasher and dryersmith collegenice tvironing board and ironheat worked wellfree breakfastdowntown northamptonhalf a milethe check in processchoice hotelsstayed one nightindoor poolbig ean older hotelpleasant stay
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1 - 5 of 190 reviews
Reviewed 2 December 2017

We stayed at the Quality Inn this past weekend. When we checked in to our room, my first thought was that I couldn't understand why the past reviews were so negative. The check in process was efficient, the room was spacious with two large comfortable...More

Thank Kingston_Lou
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 4 December 2017

Thank you very much for taking the time to provide feedback about your recent stay with us at The Quality Inn & Suites. We truly appreciate the feedback, and is very important for us as we use all of our feedback and reviews to try...More

Reviewed 30 October 2017

I booked this hotel on a week's notice after my travel plans shifted from being able to stay with someone for the entire week to having to get a hotel for a night because my friend had to work and wasn't able to pick me...More

Thank Nathan S
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 3 November 2017

We very much appreciate and value your feedback and I will be sure to share it our team. Your feedback serves as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for...More

Reviewed 15 October 2017 via mobile

I had my doubts about staying here on Parent's Weekend for a local college after reading the mixed bag of reviews. But after staying in the 3 story building, I must say I was pleasantly surprised. The room was clean and large. Lots of outlets....More

Thank Y0ungSter
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 20 October 2017

Thank you very much taking the time to provide feedback about your recent stay at The Quality Inn & Suites of Northampton. We truly appreciate the feedback, as we truly depend on our guests' feedback to improve the hotel and our services. We are thrilled...More

Reviewed 2 October 2017

We had to book a hotel at the last minute to attend a sibling's memorial service. Our usual hotels in the area were fully booked so we went to the Quality Inn, even though their price seemed exorbitant. It was very difficult to find a...More

Thank ErnieK937
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 4 October 2017

Thank you very much for taking the time to provide feedback about your stay with us at The Quality Inn & Suites. Feedback from our guests is extremely important as it allows us to acknowledge areas of the hotel that may need some attention. Allow...More

Reviewed 28 September 2017

This was our first stop at this Inn . Our room was very clean , and up to date , the room was quiet , the staff very ,very helpful and friendly both night and day . The breakfast room was clean and stocked very...More

Thank Richard Z
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 30 September 2017

Thank you so much for taking the time to provide feedback about your recent stay with us at The Quality Inn & Suites in Northampton. We really appreciate the positive feedback. We look forward to seeing you the next time you are in town. Have...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$75 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$75 - US$177 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (5)
Room & Suite (13)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
ocnorth_western
30 October 2017|
AnswerShow all 4 answers
Response from nashpaul | Reviewed this property |
Depends on the rate. There are some non-cancelable advance-purchase where they charge you immediately. But most times not until the stay.
1
Vote
Debbie R
20 September 2015|
AnswerShow all 2 answers
Response from Liz D | Reviewed this property |
The hotel building has the king suites.
1
Vote
Room Tips
"The switch beside the entry door controls several outlets including where you might plug in your devices."
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"go somewhere else"
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"Try for the new wing if you must stay here."
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"do not get a first floor room. noise from above was pretty bad."
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