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Quality Inn & Suites

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Traveller (9)
Room & Suite (47)
Dining (11)
Ratings and reviews
  • Excellent15%
  • Very good40%
  • Average28%
  • Poor8%
  • Terrible9%
Travellers talk about
“room was clean”(26 reviews)
“waffles”(10 reviews)
View all reviews
What's included
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
Wheelchair Access
Business Centre
Dry Cleaning
Housekeeping
Self-Serve Laundry
2 Star Hotel
Welcome to the Quality Inn & Suites of Northampton, where your comfort is our top priority.The Quality Inn & Suites™ hotel is conveniently located in Northampton's arts and entertainment district. Smith College is less than one mile away, and the University of Massachusetts Amherst...
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Location and contact
117 Conz St, Northampton, MA 01060-3883
41.9 km to Bradley Intl Airport
113 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
30 Jul31 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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199 results
Traveller rating
32
74
57
17
19
Traveller type
Time of year
LanguageEnglish
32
74
57
17
19
Show reviews that mention
All reviewsroom was cleanwaffleswasher and dryernice tvextra outletsironing board and ironsmith collegefree breakfastdowntown northamptonhalf milethe check in processcorner roomlots of parkingchoice hotelswi fidecent breakfastan older hotel
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1 - 5 of 199 reviews
A TripAdvisor Member
11
Reviewed 9 June 2018 via mobile

The only positive about this place is location. One can hear everything that happens next door, and i need everything. I left my favorite thermos worth $35 in the fridge, returned 2 hours after i signed out, the room was cleaned already and my thermos...More

1  Thank A TripAdvisor Member
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 9 June 2018

Thank you for taking the time to provide feedback about your stay with us recently. Firstly I would like to apologize for the negative experience, it is our goal to satisfy all of our guests and I am sincerely sorry this did not occur during...More

Reviewed 1 June 2018

I can't go 4 tho. There are some great points about this hotel like the friendly employees, the decent breakfast, the location which is just a 10 min walk into downtown, the size of the rooms. I'm not a fan of the sink area outside...More

Thank Joanie881
Reviewed 1 June 2018

I booked this hotel for my parents on booking.com for their trip to my graduation. Canceled my reservation because of schedule changes, thinking that it was free cancellation (as marked on booking.com) and even got an email saying that I didn't need to worry about...More

Thank Echo0507
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 1 June 2018

Thank you for taking the time to provide feedback about your stay with us at The Quality Inn & Suites. I am very sorry there was an issue with the booking and cancellation of your reservation. There was an issue with Booking.com that despite our...More

Reviewed 17 May 2018

The building is in dire need of refurbishment. The location is good - close to downtown and easily accessible from I-91 - but we found the motel noisy. The welcome was warm and the room was clean, but the price was far too high for...More

Thank jslocombe2016
Reviewed 14 May 2018 via mobile

We almost always stay at Holiday Inn Express when we travel. The breakfast here really puts HIE to shame. Bacon, sausage patties, sausage links, omelets, scrambled eggs, muffins, waffles, breakfast sandwiches similar to egg McMuffins. Great room in 306. Since it is a corner room...More

Thank dt07039
Response from Shaun L, General Manager at Quality Inn & SuitesResponded 16 May 2018

We very much appreciate and value your feedback and I have shared your feedback with my entire staff and we thank you for the kind words! Your feedback serves as encouragement to all of our staff as we strive to continuously improve the quality of...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Non-Smoking Hotel
Breakfast Available
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$101 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
Details
Price range
US$101 - US$253 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette, Family Rooms
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Traveller (9)
Room & Suite (47)
Dining (11)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Questions & Answers
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ocnorth_western
30 October 2017|
AnswerShow all 4 answers
Response from nashpaul | Reviewed this property |
Depends on the rate. There are some non-cancelable advance-purchase where they charge you immediately. But most times not until the stay.
1
Vote
Debbie R
20 September 2015|
AnswerShow all 2 answers
Response from Liz D | Reviewed this property |
The hotel building has the king suites.
1
Vote
Room Tips
"Top floor probably better."
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"Don't stay here with young kids, not the environment you want them to see."
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"The switch beside the entry door controls several outlets including where you might plug in your devices."
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"go somewhere else"
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