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All reviewsroom was cleanitalian restaurant next doorking roomworked finebuffet breakfastwould stay here againlogan airportvery nice staystaff was friendlycookiessausagewafflesbostonhighwaymilesroutelynn
Overall hotel experience was good except for the fact that they shut the pool down early on Saturday night the 25th due to the increase in kids and the most important was we didnt have any hot water Sunday night the 26th into Monday. I...More
2 Thank qudtea
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-PeabodyResponded 13 July 2016
Thank you for your feedback regarding your stay at Holiday Inn & Suites Peabody, MA. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you had a positive experience during your stay.
Barely slept and noise from a school group all night long running through halls slamming doors knocking on my door late at 2am!! The carpets in the hotel were all dirty and dingy I did not want to take off my shoes! Please renovate this...More
Thank Susana M
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-PeabodyResponded 21 July 2016
Dear Glenda G,
Thank you for taking the time to write a review of our hotel. It is regrettable that you did not fully enjoy your recent stay with us. Please allow us to follow up on your concerns. I have sent you a private...More
Booked a suite with sofa bed for a very late check in-arrived at 11:00pm and was so pleasantly surprised to find the sofa bed already made up! Comfortable beds and very large suite and bathroom. Very clean except for some stains on carpet. The only...More
Horrible location. Staff not on the ball. Reservation came with a breakfast for two. The evening staff did not give us the vouchers. We had to ask in the morning. The printer did not work in the Business office. The good thing is that the...More
Response from IHGService, Guest Relations Manager at Holiday Inn Hotel & Suites Boston-PeabodyResponded 8 July 2016
Thank you for taking the time to write a review of your recent stay. I am pleased with your kind comments regarding our room accommodations. On the other hand, it is regrettable that the overall level of service you have received did not...More
The hotel offers typical Holiday Inn Express fare at a fair price considering the cost of central and downtown Boston hotels. Though we had booked two rooms with the same configuration, one was considerably better, larger and better located than the other. As we were...More
Response from Carlos A | Property representative |
Thank you for your enquiry. We have a courtesy shuttle that runs in a 4 mile radius. Mostly to the mall, local restaurants and local companies. If you are referring to Haunted Happenings then there is an... More
Thank you for your enquiry. We have a courtesy shuttle that runs in a 4 mile radius. Mostly to the mall, local restaurants and local companies. If you are referring to Haunted Happenings then there is an outside company we partner with that will pick you up and bring you to/and from Salem at a cost that they determine. That service is in October only. We partner with a great taxi service that charges approximately $20 each way. Please feel free to contact us directly to the hotel for further assistance.