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BEST WESTERN PLUS Berkshire Hills Inn & Suites

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1 room 2 adults 0 children
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430 Reviews from our TripAdvisor Community

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Showing 418: English reviews
new york city, United States
Reviewed 2 days ago NEW

clean , well put together and staff is friendly. lots of bonuses like the good enough gym and also the breakfast, the food could be better but hey its there so i wont be too picky. rooms are great size and clean.

Review collected in partnership with Best Western
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Helpful?
Thank William W
Stockholm, New Jersey
Reviewed 1 week ago

We stay at this hotel a few times a year, and the staff makes it excellent! They're so friendly and helpful. Some of the rooms could use updating, but they're clean and comfortable. Compared to most hotels in the area, this is worth the few dollars more. We'll definitely be back again.

Review collected in partnership with Best Western
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Helpful?
Thank tschischikl
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Tschischikl, We greatly appreciate you taking the time to write a review concerning your experience staying with us. We are also please to hear that you are a repeat guest with us and appreciate you always choosing us. The staff always takes pride in their work and their primary objective is to take care of each and every guest...

Port Saint Lucie, Florida
Reviewed 2 weeks ago

Very convenient location. Entire hotel staff (Front Desk, Breakfast, Housekeeping) provided excellent customer service. The hotel was quiet, clean, and comfortable. Thank you! We look forward to visiting soon!

Review collected in partnership with Best Western
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Helpful?
Thank jeffrey4441
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Jeffrey4441, Thank you so much for your kind words, we are so pleased everything worked out so well for you and can't wait to have you back here. Kindest Regards and Happy New Year! Sunjay Desai Operations/Sales Manager Best Western Berkshire Hills Inn & Suites

Canton, United States
Reviewed 2 weeks ago

Whenever I visit my family in the Berkshires, I always stay here, because the staff are excellent and the rooms are comfortable. The free breakfast is great because there is a variety of choices from oatmeal and scrambled eggs to yogurt and waffles. The breakfast area is spacious with many fresh fruits and pastries and coffee. A great way to...

Review collected in partnership with Best Western
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Helpful?
1Thank Vito33Ming
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Vito33Ming, We truly appreciate you taking the time and writing a review about your experience at our property. We are so pleased to hear that you have been coming to this area frequently and choosing to stay with us. We are also so very please to hear that you are happy with our performance, we want to be that...

Sydney, Australia
Reviewed 30 November 2016

We visited this hotel for one night in mid October 2016. We were warmly welcomed by a young man who listened intently to our questions re things to do and how to get to certain places. He supplied really useful information / good ideas for us. The room we had on the ground floor facing W Housatonic and it was...

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Helpful?
Thank Michael G
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Mr Michael G, Thank you for taking the time to write a thoughtful review about your experience at our property. We apologize about the minor noise issues and are happy to hear that overall you were satisfied with your accommodations. Please stay in touch with us we would love to have you come join us again, we would really...

Brunswick, Maine
Reviewed 18 November 2016

After and arduous trip across the Mass Pike, driving into this Best Western was a pleasure. Jim the Front Desk Fellow was more than cordial and we we promptly in the room. Jim also had a dinner recommendation that turned out well. The hotel is immaculate and well provisioned. The facility has an old feel to it yet is well...

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Helpful?
Thank Keydet72
BW_Berkshire, Director of Sales at BEST WESTERN PLUS Berkshire Hills Inn & Suites, responded to this review

Dear Keydet72, We are very pleased to hear that you had such a great time staying with us. We know traveling especially from long distances can be tough and therefore we like to be a type of hotel that feels very warm, cozy and a home away from home in addition to being clean and well maintained. Based on your...

Hanson, Massachusetts
Reviewed 16 November 2016

My sisters and I go to the Berkshires twice a year for our Sister's Getaway Weekends and this past weekend, we booked a "suite" at this hotel. I've rented suites before and thought I knew what to expect but I was extremely unimpressed in the Best Western's version of one. It was really just an extended room - a large...

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Helpful?
Thank Linda E
New York, United States
Reviewed 31 October 2016

Overall, a great hotel experience. We stayed two nights and the highlights were the comfy beds and pillows, and the excellent breakfast. Next time I am traveling through this area I will definitely be staying here again!

Review collected in partnership with Best Western
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Thank Marol M
Hampton, United States
Reviewed 31 October 2016

Staff is great and room is very comfortable. You can get delivery to the hotel because there are not a whole bunches of place immediately near the hotel. The room was clean smelling and overall very clean. Recommend the hotel to anyone that needs to stay in the Pittsfield area.

Review collected in partnership with Best Western
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Thank Wanda W
NYC
Reviewed 26 October 2016

My husband and I are leaf-peepers, and we needed a hotel for one night in the Berkshires area. We loved our room, and the staff was courteous and helpful. There was a loud rumbling sound at night, which we figured out was a nearby train station. But with windows closed, it was no problem at all.

Review collected in partnership with Best Western
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1Thank Catherine111NYC

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Newly renovated in July of 2011 this Pittsfield, Massachusetts hotel offers all the amenities guests need for a relaxing visit in the Berkshires. The BEST WESTERN Berkshire Hills Inn & Suites proudly offers 59 spaciously appointed guest rooms each complete with microwave, refrigerator, 37-inch LCD television with HBO® and high-speed Internet access. Guests will wake each morning to a delicious complimentary hot breakfast. This Berkshire hotel's additional amenities include an exercise facility, whirlpool suites and fireplace suites. Business travelers will appreciate the quality meeting facilities as well as our business center. ... more   less 

Additional Information about BEST WESTERN PLUS Berkshire Hills Inn & Suites

Address: 1350 W Housatonic St, Pittsfield, MA 01201-7514 (Formerly BEST WESTERN Berkshire Hills Inn & Suites)
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: RM388 - RM790 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Berkshire Hills Inn & Suites 2.5*
Number of rooms: 59
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Also Known As:
Best Western Berkshire Hills Hotel Pittsfield
Ramada Limited Hotel Pittsfield
Ramada Pittsfield
Pittsfield Ramada
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and other travellers.
8 questions
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Bird in Hand, Pennsylvania
over a year ago
13 days ago
1 month ago
Scarborough, United Kingdom
7 months ago
Taunton, Massachusetts
over a year ago

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Questions? Get answers from BEST WESTERN PLUS Berkshire Hills Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms at end of ground floor are good”
 of 5 bubbles C758JImichaelg, 30 Nov 2016 | Read review
“South side rooms have Route 20 traffic noise, quite within limits.”
 of 5 bubbles Keydet72, 18 Nov 2016 | Read review
“No real view, and quiet, so any room should do.”
 of 5 bubbles Hogandoc1, 18 Oct 2016 | Read review
“Rooms around the back would be quieter but this is not a big problem since the road is not too busy at night.”
 of 5 bubbles IANGPS0278, 18 Oct 2016 | Read review
“Corner suite was excellent”
 of 5 bubbles Boxman43, 23 Aug 2016 | Read review
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