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Best Western Plus Berkshire Hills Inn & Suites

514 reviews
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Traveller (34)
Room & Suite (37)
Dining (3)
Overview
  • Excellent48%
  • Very good36%
  • Average14%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2.5 Star Hotel
All hotel details
Offers from Best Western Plus Berkshire Hills Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (514)Write a Review
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All reviewsbreakfast includedhot itemsthe breakfast areahot breakfastmake your own wafflesclean roomspotatoestwo room suiteshaker villagebagelswaffle makerfridge and microwavenice breakfastnothing fancyking bedconvenient locationthird floor
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1 - 5 of 501 reviews
Reviewed 26 December 2017

I was pleased with this hotel. The rooms seemed like they were recently updated. There was no stale smoke smell, either. The room was quiet, large, and nice, with a king-sized bed, and a separate area with a pull-out couch. There was also a refrigerator...More

Thank cable_consultant
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 28 December 2017

Dear cable_consultant, We appreciate your business, we are delighted that you chose to stay with us amongst the plethora of lodging facilities available. Thank you for taking the time to write a review about your experience and going into detail about what you enjoyed and...More

Hotel's Favourite
Reviewed 12 November 2017

I usually stay at this Best Western Plus when I visit the Berkshires. This is my 4th year in a row and the property is great as usual. The GM Bo is always on site when I visit and a pleasure to talk to. He...More

Thank JasonD12
Response from BW_Berkshire, General Manager at Best Western Plus Berkshire Hills Inn & SuitesResponded 18 November 2017

Dear JasonD12, We love to hear from our repeat guests visiting our hotel. We are so excited that you were able to interact with our crew, and appreciated our updated rooms. We can't wait until we see you on your next visit, and hope that...More

Reviewed 26 December 2017

staff are very friendly, facilities are nice, and prices are reasonable. I have stayed there for 6 years and they are very friendly to me and are able to offer the lowest possible price. Breakfast is served in the lobby area and the quality is...More

Review collected in partnership with Best Western
Thank 521bingl
Response from BW_Berkshire, Director of Sales at Best Western Plus Berkshire Hills Inn & SuitesResponded 28 December 2017

Dear 521bingl, Thank you for being a long time patron with us, it's a pleasure serving you and we very much appreciate your business. Thank you as well for taking the time to write this review and sharing your experiences, this means alot to us....More

Reviewed 8 December 2017

No frills, clean rooms, extremely nice workers who are willing to help with whatever you need to make your stay comfortable. It's not the Cranwell Lodge but the service and functionality is up there with the best.

Thank Tise44
Reviewed 4 December 2017

Check-in was great; staff was professional and helpful. The room (pet friendly room) was small for a BW Plus and is in need of updating. The carpeting was badly stained in several places, etc. I'm thinking that pet friendly rooms should have tile flooring!!!

Review collected in partnership with Best Western
Thank 113lucillec
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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$90 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (34)
Room & Suite (37)
Dining (3)
Business Centre & Event Rooms (6)
Questions & Answers
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Jasmine C
6 January 2017|
Answer
Response from Steve E | Reviewed this property |
Here is something I found from USA Today: It is virtually impossible to rent a hotel room in the United States if you are under 18, the legal age of majority in all states. The two basic reasons for this are liability and... More
0
Votes
Jacqueline S
28 November 2016|
AnswerShow all 6 answers
Response from quackmar | Reviewed this property |
I agree with all of the above. Rules can vary based on price, or if there's some kind of special event going on. I would call the hotel. I recall the front desk being very courteous.
0
Votes
Bob D
17 June 2016|
AnswerShow all 3 answers
Response from W M | Reviewed this property |
No pool, but there is a fitness room with an elliptical and treadmill.
0
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Room Tips
"Request a room on the back side of the hotel because it quieter"
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"Choose a room at the back of the hotel away from traffic noise."
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"room quiet from outside, noise from upstairs or hallways might be unavoidable"
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"Ask for the back of the hotel - the side away from the street."
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