We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Pittsfield

CrownePlaza.comUS$104*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$162*
US$104*
US$162*
US$104*
US$162*
US$104*
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Crowne Plaza Pittsfield
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

405 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 393: English reviews
Start your review of Crowne Plaza Pittsfield
 Click to rate
Clinton, New York
Reviewed 2 days ago NEWvia mobile

My family and I stayed at the Crown Plaza Hotel located in downtown Pittsfield last weekend to celebrate my husband's birthday. When I called to make our reservations the clerk I spoke to was very helpful. When I told her my daughter was traveling with 2 small children, she told me I could request a small refrigerator and microwave to...

 Report
Helpful?
Thank Sharon W
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Sharon W., Thank you for sharing your experience. I am glad you enjoyed your stay and look forward to seeing you again. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

Kingston, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 24 December 2016

We arrived Friday afternoon in December, looking forward to historic sightseeing. After our long drive it was great to soak in the hot tub and take a swim in the pool. We used this as our home base and travelled to Historic Deerfield and Yankee Candle (an amazing place - 3 hrs here). We also drove to see "The Mount"...

 Report
Helpful?
2Thank Teresa M
About Hotel's Favourite Review
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Teresa M., Thank you for your comments. I am glad you and your friends enjoyed the area. We look forward to seeing you again. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Glenside, Pennsylvania, United States
Reviewed 1 week ago NEWvia mobile

We enjoyed our stay at the hotel. The room was on the pool level so we were able to walk right out to the pool. I suppose that you may have to put up with a bit a noise being beside the pool depending on how many people are using the pool. But it closes at 10:00. The room was...

 Report
Helpful?
Thank Judith M
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Judith M., Thank you for your comments. We are glad you enjoyed the pool area. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

New England
Reviewed 3 weeks ago via mobile

We stayed here for two nights at the end of April. The staff was very friendly and helpful, the rooms were clean but the entire hotel is in need of upgrading. The parking garage made me especially nervous because you could see where it was crumbling in areas. I tried to park outside of the garage whenever possible.

 Report
Helpful?
Thank spagirl4life
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Spagirl4life, Thank you for your comments. I am sorry the garage is in need of repairs. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Montreal, Canada
Reviewed 3 weeks ago

I like this hotel because it has everything I like to have in a hotel, clean rooms, nice swimming pool and Jacuzzi, exercise room. Our king size bed room was very spacious.. Staff is friendly and helpful. Good location. I always found good parking spot. The internet is excellent. Rate is very affordable.

 Report
Helpful?
1Thank RLmLgr
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear RLMMLGR, Thank to for your comments. We appreciate all the detailed feedback. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Porter Corners, New York
Reviewed 23 April 2017

Nice clean hotel. The staff was friendly and happy to give advice on where to go and what to do. It is walking distance to some great restaurants or you can eat at the restaurant here. We had the breakfast buffet here. I had a delicious omelet made from the cook at the omelet station.

 Report
Helpful?
Thank Janet K
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Janet K., Thank you for your comments. We are glad you enjoyed your visit. It was our pleasure to serve you. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Poughkeepsie, New York
Reviewed 18 April 2017

My husband and I stayed here the night before Easter on our way to Boston. Got a great deal on a king room (only $85). Room was spacious, bed was comfortable, everything very clean. Front desk called 30 minutes after we checked in to make sure everything was okay (that never happens). They also let us use 30-minute parking out...

 Report
Helpful?
Thank Carol V
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Carol V., Thank you for your comments. We appreciate all of the great feedback both positive and negative. We are always looking for areas to improve and we will make every effort to address the items you mentioned. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Dushore, Pennsylvania
Reviewed 31 March 2017

My husband and I pulled into the parking garage and got parking right away, upon getting out of the car, we noticed holes in the floor along wall..and really didn't know what to think. Went right into front lobby area and were pleasantly surprised that it was beautifully decorated, clean and the front desk employee was SO nice and helpful....

 Report
Helpful?
Thank Kristy A
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Kristy A., Thank you for taking the time to share your experience. We appreciate all the feedback. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Reviewed 18 March 2017 via mobile

No refrigerator and cleaning not finished when we returned at 2:43pm (after being gone since 9am!!!) Disappointed, but the room itself is very nice and spacious. Also, the ice is only on one floor. Rather inconvenient, especially since that was the only way to keep our food and beverages cold. Also no fan in the bathroom.

 Report
Helpful?
Thank Diana B
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Diana B. , Thank you for your feedback. We do have refrigerators available upon request for future reference. I am sorry the housekeeping service was not completed upon your return. We do make every effort to clean rooms when people are out for the day. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Northborough, Massachusetts
Reviewed 25 February 2017 via mobile

1. The rooms were clean, neat, and good mattresses 2. Twenty bucks is much too much for breakfast buffet. Add more options or lower the price. More and more hotels are offering free breakfast buffet. Time to get on board. 3. Fix your A/C. Restaurant temp was 80 degrees. Much too hot. Mentioned it to the waiter last night, but...

 Report
Helpful?
2Thank SteveDGT

119 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (6)
Viewed
Room/Suite (12)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (57)
Viewed
Dining (10)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (12)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Pittsfield
4.9 km away
Best Western Plus Berkshire Hills Inn & Suites
0.6 km away
Hotel on North
Hotel on North
#1 of 8 in Pittsfield
401 reviews
4.5 km away
Hilton Garden Inn Lenox Pittsfield
Show Prices
Show Prices
Show Prices
5.2 km away
Hampton Inn & Suites Berkshires-Lenox
5.1 km away
Yankee Inn
Yankee Inn
#6 of 16 in Lenox
527 reviews
13.4 km away
Vacation Village in the Berkshires
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Pittsfield-Berkshires Hotel offers a convenient downtown location, minutes from Berkshire attractions including several public golf courses,Tanglewood, Norman Rockwell Museum, Hancock Shaker Village, summer theater. One hour to Albany (NY) Airport. All guestrooms equipped with complimentary high speed internet. Free wireless Internet access in all public/lobby areas. ... more   less 

Additional Information about Crowne Plaza Pittsfield

Address: 1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: RM453 - RM1,175 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Pittsfield 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Hotels.com, Expedia, Hotwire, Orbitz, Priceline, Cheap Tickets, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Crowne Plaza Pittsfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Pittsfield staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Crowne Plaza Pittsfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose rooms by the swimming pool.”
RLmLgr, 2 May 2017 | Read review
“poolside for kids”
lined0c, 14 Jan 2017 | Read review
“Book elsewhere”
mikeinnm, 1 Jan 2017 | Read review
“The 9th floor overlooking the town square was very quiet, end of the hall. I didn't hear any sounds at all.”
322TeresaM, 23 Dec 2016 | Read review
“Great venue for fundraising events”
Michie1291, 20 Dec 2016 | Read review
5 of 5
CrownePlaza.com
US$104* /night
View Deal
TravelocityUS$104
Hotwire.comUS$104
TripAdvisorUS$104
View all 13 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates