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    Crowne Plaza Pittsfield

    1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
    011 60 1-800-81-8081
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    24/12/2017 25/12/2017
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    US$105
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    Traveller (79)
    Room & Suite (45)
    Dining (12)
    Overview
    • Excellent17%
    • Very good36%
    • Average26%
    • Poor14%
    • Terrible7%
    Travellers talk about
    “quiet floor” (6 reviews)
    Free Wifi
    Breakfast Buffet
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (467)
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    1 - 5 of 454 reviews

    Reviewed 2 weeks ago via mobile

    The Crowne Plaza is a typical 1970’s vintage hotel property. The facility is tired and needs a makeover. However, it is clean and the staff try real hard to make the best of a trying situation. Breakfast is adequate. Bar serves evening meals, but was...More

    Thank jamesjQ7894IT
    Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 2 weeks ago

    Dear JamesjQ7894IT, Thank you for your comments. We are glad the hotel was able to meet your needs. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

    Hotel's Favourite
    Reviewed 16 August 2017

    Good, clean hotel that is aging gracefully. The staff is wonderful and always ready to help. Free parking and free wifi. The location is convenient and you can easily walk to the downtown area. We stayed here last year on a Road Scholar trip and...More

    2  Thank Greatview564
    Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 19 August 2017

    Dear Greatview564, Thank you for your comments. We appreciate you staying with us again, and look forward to seeing you next year. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

    Reviewed 2 weeks ago

    Went out to Pittsfield to visit the city my wife grew up in. We decided to stay at the Crowne Plaza because it was centrally located. When we checked in the front desk staff were polite and informative. We took the elevator up to our...More

    1  Thank Brian K
    Reviewed 2 weeks ago

    It looks like the hotel hasn’t had any serious upgrade since it was built about 50 years ago. The staff was friendly but from the moment I entered the parking until I left I had the feeling that this was not a Crown Plaza. Your...More

    1  Thank Travel12370
    Reviewed 2 weeks ago via mobile

    I’ve travelled a lot. I do it all the time for work. This was by far the worst place I’ve stayed. First off the entire place is dingy, old and musty. We had a “smoke free” room but it stank of 40 years of cigarettes....More

    1  Thank Calimar75
    Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 2 weeks ago

    Dear Calimar75, I am sorry you had such a poor experience at our property. We usually do a much better job providing our guest the service they deserve. I am sorry we let you down. Sincerely, Chuck Burnick General Manager

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    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Business Centre with Internet Access
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$97 - US$157 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 179
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Hotels.com, Booking.com, Travelocity, Hotwire, Orbitz and HotelQuickly so you can book your Crowne Plaza Pittsfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • Berkshires >
    • Pittsfield
    • Also Known As
    • Crowne Plaza Pittsfield Hotel Pittsfield ,
    • Pittsfield Crowne Plaza
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    Traveller (79)
    Room & Suite (45)
    Dining (12)
    Pool & Beach (3)
    Hotel & Grounds (65)
    Bathroom (6)
    Business Centre & Event Rooms (5)
    Family and Play Areas (1)
    Nearby
    Nearby HotelsSee all 8 hotels in Pittsfield
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Patricia H
    Debra B
    7 September 2016|
    AnswerShow all 4 answers
    Response from stgnts | Reviewed this property |
    I do not know GPS will tell you. Happy traveling.
    0
    Votes
    donafran
    23 July 2016|
    AnswerShow all 4 answers
    Response from baldy2u2 | Reviewed this property |
    It was free when I went there a couple of months ago.
    1
    Vote
    Room Tips
    "Ask for a view of the pool or the mountains, it's up to you"
    Read review
    "Corner rooms have a nice view of the scenery."
    Read review
    "Stay in a Hilton"
    Read review
    "very noisy...lots of weddings with loud people"
    Read review
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