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All reviewsbreakfast buffetquiet flooromelet stationrevenue managerbit wornindoor poolthe hotel staffrooms were cleanberkshire museumdowntown areaone night staycomfortable stayjiminy peaknorth streetgracepoolsidecolonial
Worst exercise in any hotel.
Parking garage falling in should be condemned. Late check in ..hot my key .no lock on my door. Widow broken
Front desk clerk left before I got to my room at 11 pm.
Afraid to go to sleep .More
2 Thank stephanie a
Response from IHGService, Guest Relations Manager at Crowne Plaza PittsfieldResponded 2 weeks ago
Hello stephanie a,
Thank you for taking time to leave us a candid review about Independent Hotel Berkshire Plaza Hotel, PA. I recognize your stay was not 100% satisfactory. IHG values your experience with our hotels. I have sent you a private message so we...More
Good, clean hotel that is aging gracefully. The staff is wonderful and always ready to help. Free parking and free wifi. The location is convenient and you can easily walk to the downtown area. We stayed here last year on a Road Scholar trip and...More
2 Thank Greatview564
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 19 August 2017
Thank you for your comments. We appreciate you staying with us again, and look forward to seeing you next year. Thanks for choosing us.
We just had a quick two night stay. loved the pool, it was beautiful even in the winter. The restaurant there was a little pricey but the food was good just not allot of options.
The front desk was what really stood out to me...More
I'm very surprised to see a Crown Plaza that is so bare bone and tired looking. The staffs are friendly but so much are lacking. This hotel doesn't have what seems to be standard items one expects to find in an average hotel nowadays -...More
We used to stay at this hotel when family first moved to this area. It’s been several years since our last visit. It’s true parking is “interesting”, but it is free. Our room was small, but very clean. Pool was warm. Staff was nice and...More
Thank Barb D
Response from Chuck B, General Manager at Crowne Plaza PittsfieldResponded 23 January 2018
Dear Barb D.,
Thank you for your comments. We are glad overall you enjoyed your visit. We have many upgrades planned for the near future and hope you will come see us again.