We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Pittsfield

CrownePlaza.comUS$104*
View Deal
11/06/2017 12/06/2017
1 room 2 adults 0 children
Lock in the lowest price from our partners
View Deal
Compare best prices from top travel sites
and 10 more sites!
Professional photos
Crowne Plaza Pittsfield
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

404 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Pittsfield
See the most recent reviews
Showing 392: English reviews
Cut Bank, Montana
Reviewed 16 February 2017 via mobile

About the visit: Stayed (2) nights for a wake and funeral of a family member. Stayed in a double bed room with my wife and 3 young sons. The Location: The hotel is centrally located in the center of Pittsfield, and is easily accessible by car. Easy to reach, and easy access to the NY Thruway, the MassPike and the...

 Report
Helpful?
1Thank John M
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear John M., Thank you for providing us feedback regarding your stay. I am sorry you experienced issues with the parking garage. We are glad you found the location convenient and the pool enjoyable. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

North Reading, Massachusetts
Reviewed 14 February 2017

Room was impeccable, pool was top-notch, and the staff was very friendly and helpful. Great place to stay in the Berkshires. The ski and stay deal is an excellent value. This hotel really supports the local community.

 Report
Helpful?
Thank mmm4boys
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear MMM4BOYS, Thank you for your comments. We appreciate the kind words. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Syracuse, New York
Reviewed 7 February 2017 via mobile

Thought the location of the hotel to my training class was very close; the front desk staff-when I arrived a little before check in-they allowed me to check in right away. I asked if I could check out after my Orientation which would end at 3:30 and a young lady by the name of Emily stated that we could--staff was...

 Report
Helpful?
1Thank Robert C
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Robert, Thank you for your comments. I am glad you found the staff accommodating. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

cork, ireland
Reviewed 22 January 2017

Stayed here end December & used as a base for skiing in Jiminy Peaks. Hotel was comfortable & our adjoining rooms were large & clean. Breakfast was enjoyable (Omelettes to order were very tasty). Bar area was small but nice atmosphere. Staff very helpful. Car park very run-down but free !! Hotel is showing its age & rooms could do...

 Report
Helpful?
Thank corkref
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Corkref, Thank you for your comments. We are glad you found the accommodations comfortable. Thank you for recommending us. We look forward to seeing you again Sincerely, Chuck Burnick General Manager

Pine Beach, New Jersey
Reviewed 14 January 2017

Love this place. Hotel staff is very accommodating from the front desk to the house cleaning. I always get two rooms poolside on the second floor, non smoking for the kids and smoking for the adults right across from each other. Being right in the center of historic downtown, this hotel is within walking distance of fine dining for those...

 Report
Helpful?
1Thank lined0c
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Lined0c, Thank you for your comments. It is great to hear good things from a repeat guest. We look forward to seeing you again. Thank you for choosing us. Sincerely, Chuck Burnick General Manager

Norwalk, Connecticut
Reviewed 7 January 2017 via mobile

My son and I stayed one night and took advantage of the ski deal. It is a good value and we got buffet breakfast and 2 Jiminy Peak tickets included in our rate, plus parking. The hotel is outdated but clean and the staff is very friendly. We used the pool and hot tub both of which were heated. An...

 Report
Helpful?
1Thank Robyn B
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Robyn B., Thank you for your comments. I am glad you were able to take advantage of our ski package, and enjoy some of the hotel's amenities. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

Albuquerque, New Mexico
Reviewed 2 January 2017

In November 2016, we booked a 4 night stay in June 2017 for a nearby music festival. At the time we booked the reservation, I was careful to choose a rate that would allow us to cancel with no penalty in case we decided to change our plans. About a month later, I cancelled the reservation. A few days later,...

 Report
Helpful?
Thank mikeinnm
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Mikeinnm, I am sorry you experienced issues with your reservation. I am not sure about the details of your experience, but in the future I would recommend contacting the General Manager of the hotel directly if you have an issue that needs to be resolved. I assure you our goal is to provide excellent customer service to all of...

Reviewed 21 December 2016 via mobile

Staff at the hotel are very friendly and customer focused. Greater by maintenance, front desk, security and restaurant staff. Room was clean, comfortable and a great bargain. Made my mother's Christmas

 Report
Helpful?
Thank Paul D
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Paul D., Thank you for your comments. We are glad you enjoyed the accommodations and service. Thank you for staying with us. Sincerely, Chuck Burnick General Manager

Greenfield, Massachusetts
Reviewed 21 December 2016

I was recently at the Crowne Plaza for a fundraising event. Lovely decorations, great sound systems, nice screens for video presentation, smooth dinner service, and food was delicious. The event staff seemed well-prepared for the evening's activities. The night went off without a hitch.

 Report
Helpful?
Thank Michie1291
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Michie1291, Thank you for letting us know about your experience. We are glad your fundraising event went smoothly, and we appreciate you taking the time to let us know. Sincerely, Chuck Burnick General Manager

Reviewed 11 December 2016

I had a great stay to be honest and wanted to give it a Very Good rating. The room was nice, bed was comfortable, even had a pretty view from my room. The breakfast buffet was hot and had fresh eggs cooked to order. The dinner menu was adequate. French fries were cooked to perfection. Tomato with Gorgonzola soup was...

 Report
Helpful?
Thank Jamy V
Chuck B, General Manager at Crowne Plaza Pittsfield, responded to this review

Dear Jamy V., Thank you for letting us know about your experience. I am glad that overall you had an enjoyable stay. I do apologize for the issues you experienced when checking in. We do offer bellman service at all times. I'm not sure where the breakdown in service took place, but I will address it with our staff. The...

119 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (62)
Viewed
Business Centre/Function Rooms (1)
Viewed
View from Room (6)
Viewed
Room/Suite (12)
Viewed
Bathroom (5)
Viewed
Hotel & Grounds (11)
Viewed
Pool/Beach Area (1)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (57)
Viewed
Dining (10)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (23)
Viewed
Pool/Beach Area (2)
Viewed
Business Centre/Function Rooms (4)
Viewed
Other (12)
11/06/2017 12/06/2017
Hotels you might also like...
Also consider these accommodations in or near Pittsfield
4.9 km away
Best Western Plus Berkshire Hills Inn & Suites
0.6 km away
Hotel on North
Hotel on North
#1 of 8 in Pittsfield
401 reviews
4.5 km away
Hilton Garden Inn Lenox Pittsfield
Show Prices
Show Prices
Show Prices
5.2 km away
Hampton Inn & Suites Berkshires-Lenox
5.1 km away
Yankee Inn
Yankee Inn
#6 of 16 in Lenox
527 reviews
13.4 km away
Vacation Village in the Berkshires
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Crowne Plaza Pittsfield-Berkshires Hotel offers a convenient downtown location, minutes from Berkshire attractions including several public golf courses,Tanglewood, Norman Rockwell Museum, Hancock Shaker Village, summer theater. One hour to Albany (NY) Airport. All guestrooms equipped with complimentary high speed internet. Free wireless Internet access in all public/lobby areas. ... more   less 

Additional Information about Crowne Plaza Pittsfield

Address: 1 West St, Rte 7 & West St, Pittsfield, MA 01201-6298
Region: United States > Massachusetts > Berkshires > Pittsfield
Price Range: RM449 - RM1,177 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Pittsfield 3.5*
Number of rooms: 179
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Hotels.com, Hotwire, Travelocity, Expedia, Cancelon, Priceline, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Crowne Plaza Pittsfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Pittsfield Hotel Pittsfield
Pittsfield Crowne Plaza
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Pittsfield staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Crowne Plaza Pittsfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not choose rooms by the swimming pool.”
RLmLgr, 2 May 2017 | Read review
“poolside for kids”
lined0c, 14 Jan 2017 | Read review
“Book elsewhere”
mikeinnm, 1 Jan 2017 | Read review
“The 9th floor overlooking the town square was very quiet, end of the hall. I didn't hear any sounds at all.”
322TeresaM, 23 Dec 2016 | Read review
“Great venue for fundraising events”
Michie1291, 20 Dec 2016 | Read review
5 of 5
CrownePlaza.com
US$104* /night
View Deal
HotelQuicklyUS$162
TravelocityUS$104
Expedia.comUS$104
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates