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Berkshire Plaza Hotel

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Traveller (82)
Room & Suite (59)
Dining (6)
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Overview
  • Excellent18%
  • Very good35%
  • Average26%
  • Poor14%
  • Terrible7%
Travellers talk about
“breakfast buffet”(28 reviews)
“quiet floor”(6 reviews)
“omelet station”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (472)
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Traveller rating
84
154
120
66
34
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84
154
120
66
34
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All reviewsbreakfast buffetquiet flooromelet stationrevenue managerbit wornindoor poolthe hotel staffberkshire museumdowntown areaone night staycomfortable stayconvenient locationjiminy peakgracepoolsidecolonialski
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141 - 145 of 458 reviews
Reviewed 7 February 2016 via mobile

My family of four stayed here, along with 15 other families from my son's hockey team. We were in town for a tournament. The hotel rep was not at all flexible when we requested a place to have a team dinner, and the team manager...More

2  Thank TheSecretVagabond
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 10 February 2016

Dear TheSecretVagabond, Thank you for taking the time to let us know about your experience. I am sorry we were not able to accommodate your team dinner needs and apologize if we came across as unpleasant. That was not our intention. Unfortunately we could not...More

Reviewed 25 January 2016

The Fam & I wanted to escape the Blizzard of 2016 so we headed north to Pittsfield to have a little warm winter fun. The Heated Pool & Whirlpool are wonderfull and made our stay. The staff is every bit as super as previous reviews...More

Thank DJSTEVEZ
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 28 January 2016

Dear DJSTEVEZ, Thank you for your comments. We are happy that overall you enjoyed your stay and found the staff helpful. We are always looking for ways to improve and your feedback will assist us in that effort. Thank you for staying with us. Sincerely,...More

Reviewed 12 January 2016 via mobile

Joe, Melissa and all the folks at the front desk are friendly and helpful, and went over and above to meet our requests. The room was clean and very accommodating, and there were extra plugs so we could charge up all that we needed to....More

1  Thank Lisa K
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 13 January 2016

Dear Lisa K. , Thank you for your comments. We are glad you enjoyed your experience. It was our pleasure to serve. Thanks for choosing us. Sincerely, Chuck Burnick General Manager

Reviewed 30 December 2015 via mobile

When you enter the hotel you think : Wow that's grand! When you enter the room you think : what? Am I in 1995? Décor and bathrooms are outdated. We had a pillow with bold stains on them!?!? Rooms are on the small side. If...More

Thank Elimaza
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 1 January 2016

Dear Elimaza, Thank you for providing feedback about your experience. I am sorry the guest room furnishings did not meet our usual standard . We are always striving to improve and your comments will assist us in that effort. Thank you for staying with us....More

Reviewed 30 December 2015 via mobile

Pros: Price (paid 70 usd) Location (near Lee Premium Outlets) Some restaurants close on the street Swimming pool Negative: Outdated room Noise from other rooms (isolation) Shower/bath (old) View (tiny window) But for the price, very good.More

Thank SMIAH
Response from Chuck B, General Manager at Berkshire Plaza HotelResponded 31 December 2015

Dear SMIAH, Thank you for letting us know about your stay. I am sorry the accommodations did not meet your needs. Your feedback is important to us and your comments will assist us as we strive to improve our product and services.We hope you will...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Self-Serve Laundry
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$105 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$105 - US$364 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (82)
Room & Suite (59)
Dining (6)
Pool & Beach (4)
Business Centre & Event Rooms (5)
Family and Play Areas (1)
Questions & Answers
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Debra B
7 September 2016|
AnswerShow all 4 answers
Response from stgnts | Reviewed this property |
I do not know GPS will tell you. Happy traveling.
0
Votes
donafran
23 July 2016|
AnswerShow all 4 answers
Response from baldy2u2 | Reviewed this property |
It was free when I went there a couple of months ago.
1
Vote
Room Tips
"Ask for a view of the pool or the mountains, it's up to you"
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"Corner rooms have a nice view of the scenery."
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"Stay in a Hilton"
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"very noisy...lots of weddings with loud people"
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