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Econo Lodge Fraser Gateway

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48 Reviews from our TripAdvisor Community

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Showing 39: English reviews
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Reviewed 16 March 2017 via mobile

Arrived on Tuesday evening checked in room was quite average but no tv front desk tried to accommodate but no other rooms available as we were heading over to fraser island early next morning not a big deal .Hotel was allowing luggage storage. On returning the great staff had already placed our luggage in our room, turned on air con,...

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Helpful?
Thank Ken A
FraserGateway, Front Office Manager at Econo Lodge Fraser Gateway, responded to this review

Dear Ken, Thank you for taking the time to leave such a positive review, positive feedback is always great to receive. I am glad you enjoyed your stay with us and received such welcome from the staff. I have shared your comments with all my staff, Briony and Rebekah in particular, congratulating them on a job well done. We take...

Brisbane, Australia
Reviewed 15 March 2017

The room is clean, the bed comfortable and the shower hot. I found the staff friendly and helpful. The motel has plenty of cafes and other dining options within a very easy (5 minute) walk from the motel as are supermarkets. I will definitely stay here again.

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Helpful?
Thank Leighton P
FraserGateway, Front Office Manager at Econo Lodge Fraser Gateway, responded to this review

Thank you for taking the time to leave a review with such positive feedback. I have shared your comments with the Team and hey join me in thanking you for your kind words. We take pride in our hotel and the services we provide. We are so glad you enjoyed your stay. We look forward to providing you the same...

Carlisle, United Kingdom
Reviewed 28 February 2017

The lady at reception gave me a very warm welcome. She showed me around the property. The pool is beautiful. The room I slept in was very clean spacious and comfortable. There were tea and coffee facilities and space to park my car.

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Helpful?
Thank newyork64
FraserGateway, Front Office Manager at Econo Lodge Fraser Gateway, responded to this review

Thank you for taking the time to leave a review with such positive feedback. I have shared your comments with the Team and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide. We are so glad you enjoyed your stay. We look forward to providing you the same...

Sydney, Australia
Reviewed 19 January 2017 via mobile

On entering our room it smelt lovely and fresh. Very large room and bathroom. Very comfy bed and pillows. It is also in a great location with rsl club and coles close by. Great for the money. I would stay again.

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Helpful?
Thank 1sydneysider
FraserGateway, Front Office Manager at Econo Lodge Fraser Gateway, responded to this review

Thank you for your review. I am glad your stay with us was an enjoyable one. I will pass on your positive feedback to the Team and we will continue to strive for a high standard of service to our guests. We would love to have you stay with us again. Thank you.

Melbourne, Australia
Reviewed 17 January 2017

We wanted somewhere cheap to hang our hat for a short stay while we looked around Hervey Bay area. We weren't sure as to what we were going to do and went back and forth to the reception desk with questions. They were extremely friendly and helpful. The room itself was not luxury but very clean and comfortable. Everything we...

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Helpful?
Thank harriskv
FraserGateway, Front Office Manager at Econo Lodge Fraser Gateway, responded to this review

Thank you so much for taking the time to leave a review and for such positive feedback. I am glad that your stay with us was enjoyable and fulfilled your needs. I will pass on to the Team your feed back on our service and encourage them to keep up the great work. Thank you again and we would love...

Gympie, Australia
Reviewed 26 December 2016

Good clean room. Comfy bed. Lots of parking even when fully booked. The shower was a bit noisy if you were asleep when your partner decides to use it and the bathroom was a little dated, but it was a good size. Would definitely consider staying here again. The lady at reception was really lovely and helpful.

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Helpful?
Thank Julie B
FraserGateway, Front Office Manager at Econo Lodge Fraser Gateway, responded to this review

Dear Julie, Thank you for taking the time to do a review on your recent stay with us. We very much appreciate and value your feedback and will share it with our team. Your review will serve as encouragement to our staff as we strive to continuously improve the quality of our services to provide enjoyable and comfortable stays for...

Currumbin, Australia
Reviewed 15 November 2016 via mobile

Rooms are very basic but comfortable, close to town with plenty of parking. Our complaint was the abuse we received from the owner/manager who (in a drunken condition) confronted us three times for using the BBQ in the public pool area without asking permission. We were verbally abused and accused of being arrogant. She even called us "toads"! It was...

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Helpful?
Thank Chris M
Frasergateway, Manager at Econo Lodge Fraser Gateway, responded to this review

Thank you for your review. There has recently been a change in ownership and staff here at the Econo Lodge Fraser Gateway. On behalf of the new owners, we would like to advise you that these types of situations will be different in the future. Thank you for your feedback and hope that you will give us another opportunity to...

Brisbane, Australia
Reviewed 1 November 2016

Always clean and tidy. Pool and service very good. Spoilt by weak WiFi which can be unusable for rear room users. Shops and transport nearby, 1km from coast, lots of fast food places. A good mid priced budget motel.

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Thank PhilipR1991
Walton West, United Kingdom
Reviewed 5 October 2016

Upon arrival there was no fuss checking in, there was free parking right outside and a lovely pool. The room itself was very clean comfortable with crisp white bed linen. The staff were extreamly helpful and friendly. The decor of the room is a little dated as is the bathroom but overall is good value the only downside is the...

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Helpful?
Thank Eve B
Reviewed 22 August 2016

Good location. We stayed in room 18, which was spacious and spotless with a large bathroom. The bed was very comfortable and clean linen, and adequate parking space. Although it is in the middle of the city, it is quiet. The shower was really good. Will stay here again.

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Helpful?
1Thank Ajan A

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Econo Lodge Fraser Gateway, owned and operated by the Hervey Bay RSL offers affordable, clean and comfortable accommodation in the vibrant heart Pialba in Hervey Bay. We are situated in the centre of the CBD and close to Hervey Bays’ major shopping centre, supermarkets and with beaches less than a kilometre away. Whether for business or for leisure we can offer you spacious rooms to suit your needs at great rates. Along with your stay, you can enjoy generous discounts when dining at the Hervey Bay RSL or Hervey Bay Golf Club and ClubHouse. Our team here are happy to help with arranging tours and activities during your stay and can also recommend dining and entertainment. We will do our best to ensure you enjoy your stay with us here at Econo Lodge Fraser Gateway. Please be advised, Reception is not open 24 Hours and you will need to contact motel reception for after hours check ins. ... more   less 

Additional Information about Econo Lodge Fraser Gateway

Address: 66-68 Main St, Pialba, Hervey Bay, Queensland 4655, Australia (Formerly Comfort Inn)
Region: Australia > Queensland > Fraser Coast > Hervey Bay > Pialba
Price Range: RM292 - RM428 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Econo Lodge Fraser Gateway 3.5*
Number of rooms: 28
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Also Known As:
Comfort Inn Hervey Bay
Hervey Bay Comfort Inn
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Questions & Answers

Questions? Get answers from Econo Lodge Fraser Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a fairly cheap room the staff were extremely helpful whenever we made an enquiry”
harriskv, 16 Jan 2017 | Read review
“We were in Room 18 and it was good, except sometimes we couldn't park right outside as rooms 15, 16 and 17 were also at that end.”
JulieB535, 25 Dec 2016 | Read review
“Rooms at rear of property have no or weak WiFi”
PhilipR1991, 31 Oct 2016 | Read review
“Easy accessible and In a good location”
656eveb, 5 Oct 2016 | Read review
“Family room is very spacious”
murugesampillai, 15 Aug 2016 | Read review
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