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Riverview Inn & Suites

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103 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Alaska
Reviewed 26 October 2016

Riverview is an older, former Howard Johnson, property. For its age, very well maintained. Nice location, convenient to Interstate, overlooking a somewhat scenic river. Room was of average or slightly better quality. Staff was very helpful, polite and cheery. Breakfast was of good quality and plentiful though not fancy. Especially nice if you plan to see WW-2 memorials (battleship, etc.)...

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Helpful?
Thank RevBillAlaska
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Rev. Bill, Thank you for taking the time to share your feedback in regards to your recent stay with us. The staff & I are happy you enjoyed your stay. We hope to have you as our guest again in the near future. Sincerely, D. Meredith Morris

tyler city ct
Reviewed 15 October 2016

I don't know if any of the rooms are as bad as people have said, but mine was fine. Yes, the smoky smell in the hallways and some repairs need to be made. But this is a former Holiday Inn with good bones and many of those grand touches still remain. Decent beds, good TV, Internet at the ready, hot...

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Helpful?
Thank bobbTylerCityCt
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for sharing your feedback in regards to your stay at the property. The staff appreciate your time (and compliments of course). Please accept my apologies for your noisy neighbors. Whenever possible, we do attempt to stagger room assignments which unfortunately, cannot always happen due to room types reserved. Ordinarily the rooms are quiet and you do not hear...

Reviewed 1 October 2016 via mobile

I have read some of the false reviews of this hotel. I have been traveling here since it was the Quality Inn. Both my wife and I agree that yes there is always room for updating some features of the hotel, yet it is still a peaceful relaxing and most importantly clean hotel. The General Manager Meredith is very kind...

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Helpful?
1Thank Ryan D M
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Ryan, We appreciate your taking the time to share your feedback from your recent stay with us. The staff & I work dilligently to ensure all of our guests have an enjoyable stay and leave happy. We're glad that we have been able to provide you and your wife with a peaceful, relaxing getaway. As far as renovations, I am...

Reviewed 7 September 2016

The Hotel would have good conditions, if eventually was more careful in terms of hygiene or even l aspect, such as curtains, painting of the building rugs. My room would have a FANTASTIC view over the River, if it wasn't for the herbs and bushes giving a drop-out from that location. Worse than anything that has actually been the recepcionist...

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Helpful?
1Thank Cristina L
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for taking the time to provide feedback from your stay. I'm sorry to hear that you were displeased with your stay. Please accept my sincere apologies. We are in fact an older property, but the staff works diligently daily to ensure the soft goods are clean and in as good condition as possible. We are not located in...

Boston, MA
Reviewed 5 September 2016 via mobile

This hotel was convenient to where we wanted to be but is very tired and in need of total refurbishment. Mold & mildew in bathroom and room, badly stained carpet, unclean bath and rusted fixtures. Would not stay here again.

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Helpful?
1Thank helmsman1
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Thank you for sharing your feedback in regards to your recent stay with us. On behalf of the staff and I, please accept our apologies for the issues you experienced. The hotel is indeed an older property and is in need of updating. We will begin renovating the property this winter into early spring. We hope you will give us...

New York City, New York
Reviewed 4 September 2016 via mobile

It's good for short stay if you are planning to visit RI. Hotel needs a makeover, but does its job. Quick check in, and reception are very welcoming. Receptionist was very pleasant and indicated where our room was on hotel's map. Breakfast hours are listed on this map, as well. Hotel's hallway has a very distinctive odor as if people...

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Helpful?
1Thank eclair_ramon
Morris Plains, New Jersey
Reviewed 21 August 2016

Low cost - low quality, Looks like a typical road side hotel that you would utilize during a rode trip an stay just for a night. Staff in the front lobby where friendly and welcomed us upon arrival, received our key and directions to our room. OMG, room had work cloths on the floor from the previous customer along with...

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1Thank ottodog416
Bronx, New York
Reviewed 14 August 2016

I had read the "Don't Stay Here" review prior to arriving but I always try to give the benefit of the doubt and I had stayed at the "Quality Inn" some years ago and it was pretty nice. Well I should have listened, it's not that bad, it's worse!! The first thing we noticed walking into the inner corridor was...

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Helpful?
1Thank BronxNYJim
chester, nj
Reviewed 14 August 2016

Bedspread had stains Dust all size of softball on floor Bleach stains on carpet Obvious water damage Non working lights A complete crap hole compared to when they were quality Would never stay here again

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Helpful?
1Thank Laura D
Lake George, New York
Reviewed 7 August 2016

Don't stay here unless your only alternative is to sleep in a cardboard box ( or your car). It's true that you get what you pay for. We payed $ 127.00 and it was disgusting. The carpets are filthy. Our feet stuck to the floor in our room, and it was CARPET! The amenities are a joke except the breakfast...

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Helpful?
1Thank Cyndi3801
GM-QISomerset, General Manager at Riverview Inn & Suites, responded to this review

Cyndi, Thank you for taking the time to share your feedback in regards to your recent stay at our property. Please accept my apologies for your overall experience. Our housekeeping team works diligently to ensure our rooms are clean and well maintained. I don't know if you voiced your concerns regarding your room with the front desk so that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Situated on the banks of the scenic Lee's River, the hotel is located off I-195 at exit 4. Hotel amenities include complimentary hot breakfast buffet, indoor heated pool and fitness room, outdoor basketball court, horseshoes and volleyball (seasonal), high speed internet access (both wired and wireless) and a complimentary computer kiosk in the hotel lobby for guest use. Our on site restaurant, Jillian's Sports Pub & Grill is open daily and provides hotel delivery until 12am. Inquire about our waterview rooms with balcony or patio walkout to the hotel's courtyard. Rooms with whirlpool and jacuzzi tub for two are also available. ... more   less 

Additional Information about Riverview Inn & Suites

Address: 1878 Wilbur Ave, Somerset, MA 02725-1013 (Formerly Quality Inn)
Region: United States > Massachusetts > Somerset
Price Range: RM404 - RM520 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Riverview Inn & Suites 2*
Number of rooms: 104
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Also Known As:
Quality Hotel Somerset
Quality Inn Somerset
Somerset Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Riverview Inn & Suites staff and other travellers.
1 question
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5 months ago

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Questions? Get answers from Riverview Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with windows on the river.”
 of 5 bubbles RevBillAlaska, 25 Oct 2016 | Read review
“River view rooms have view of river!”
 of 5 bubbles bobbTylerCityCt, 14 Oct 2016 | Read review
“Find another hotel”
 of 5 bubbles ottodog416, 21 Aug 2016 | Read review
“The best rooms are elsewhere, find them.”
 of 5 bubbles BronxNYJim, 13 Aug 2016 | Read review
“Please read all the reviews before booking this place.”
 of 5 bubbles Cyndi3801, 7 Aug 2016 | Read review
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