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BEST WESTERN TLC Hotel

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1 room 2 adults 0 children
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BEST WESTERN TLC Hotel
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411 Reviews from our TripAdvisor Community

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Showing 383: English reviews
Bethesda, Maryland
Reviewed 18 October 2016

We chose this hotel because of other reviews including the affordable price and proximity to Boston. The room we stayed in was basic, but clean, quiet and safe. The free breakfast was good with a nice variety of choices (yogurt, eggs, muffins, fruit, etc.), and we liked having coffee available 24/7 in the dining area. The wi-fi was fast so...

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Thank EuroTraveler252
NYC, United States
Reviewed 13 October 2016

Excellent Staff - Hotel décor up to date and parking is easy. Water pressure was an issue and water draining in bath tub. Had an issue with room as food from prior guest was overlooked on the carpet in a area which could be overlooked by any individual. High speed internet was good.

Review collected in partnership with Best Western
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Thank Peter T
Riverdale, New York
Reviewed 13 October 2016

Booked this hotel because I couldn't find any other availability for Parent's Weekend at Boston College. It's located right off I-95, but about 15-20 minutes from the school. However, the service and amenities were well worth the short drive. Staff was smiling and helpful, room was good size and love the microwave/fridge perk. The free breakfast offered pancakes, eggs, bacon,...

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Thank Susan W
Denver, United States
Reviewed 13 October 2016

This hotel is out of the mainstream but convenient to everything. Skirting the west side of the Boston metro, you get great access to all areas without the premium price of lodging and parking of downtown Boston. Great breakfast!

Review collected in partnership with Best Western
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Thank Mary B
Nantucket, Massachusetts
Reviewed 12 October 2016

General Manager Margot Fenton and her team of Jason, Ruth, Sam, Emerson, et al., have always made my trips to the Waltham area for appointments less stressful and more enjoyable, because I don’t have to worry about the lodging part of my trips. The staff here is a model of consistency in excellence. They are always friendly, accommodating, and available...

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Thank Rich P
Rego Park
Reviewed 11 October 2016

When we booked the room online, we booked a deluxe king room. However, when we got there, they gave us a one queen bedroom. When we told the staff about the mistake, they replied, "There's nothing we can do." When we used the shower in the one queen bedroom, it was broken and the water was stuck so only one...

Review collected in partnership with Best Western
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1Thank Richard W
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Richard W, I am sorry about the confusion regarding your room. Please do not be angry at Jason. He handled the situation as best as he could. There were no rooms left in the hotel. I told him to move you to another room and to relocate the incoming guest. Please consider giving me a chance to show you...

Allentown,PA
Reviewed 10 October 2016 via mobile

Stayed for two nights recently while visiting local colleges with our daughter. Management would not honor my husband's reward account because I made the reservation. We are married so this should have been done. Room was clean but the bed pillows were unusually small and we did not receive any extras for our daughter who slept on the sofa bed....

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Thank Chizette
Newington, CT, United States
Reviewed 8 October 2016

I am a regular guest at the BW TLC in Waltham and enjoyed another great multi-night stay last week. Great staff and the best hotel GM in the area make this a very good hotel year round for my busy schedule.

Review collected in partnership with Best Western
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Thank Alex G
Aurora, Colorado
Reviewed 27 September 2016

I have stayed at many Best Western's and I found this one to be in the top three. The amenities were abundant, the rooms were immaculate, the staff was outstanding (A Special thanks to Jason the night manager). The restaurant was excellent. I thought the New England Seafood Platter was a little over priced and not much lobster. All in...

Review collected in partnership with Best Western
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Thank 947dennisc
Waltham, United States
Reviewed 6 September 2016

The hotel was ok, not what I would of hoped for for the price. Breakfast good except for terrible coffee out of a machine. Staff not very helpful, would not stay again. Location not bad but many other hotels right near by

Review collected in partnership with Best Western
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Thank Michael B
Margot F, General Manager at BEST WESTERN TLC Hotel, responded to this review

Dear Michael B, I'm so sorry that you did not have a good experience at the hotel. I want to personally apologize to you and to assure you that I have spoken to my staff. Please try us again. I would like to here from you. Please call or e-mail me at the hotel. Sincerely, Margot Fenton General Manager Best...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about BEST WESTERN TLC Hotel

Address: 380 Winter Street, Waltham, MA 02451-8700
Region: United States > Massachusetts > Waltham
Price Range: RM419 - RM1,462 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN TLC Hotel 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Priceline, Best Western and Travelocity so you can book your BEST WESTERN TLC Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Waltham
Waltham Best Western
Hotel Style:
#4 Business Hotel in Waltham
#5 Family Hotel in Waltham
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN TLC Hotel staff and other travellers.
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Questions? Get answers from BEST WESTERN TLC Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Anything on the 6 floor with a balcony”
 of 5 bubbles staceym65, 15 Nov 2016 | Read review
“Communicate with the staff”
 of 5 bubbles craigmarshall2016, 1 Nov 2016 | Read review
“Be pacific as to what you want”
 of 5 bubbles wkarbiwynk, 2 Aug 2016 | Read review
“Stay on the higher floors, or just stay away!”
 of 5 bubbles favorisreal, 13 Jun 2016 | Read review
“ice machine is on the fourth floor. Patio from the bar can be heard from rooms close by.”
 of 5 bubbles laurawQ3691LT, 3 Jun 2016 | Read review
5 of 5