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Regency Inn and Suites West Springfield

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Regency Inn and Suites West Springfield
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291 Reviews from our TripAdvisor Community

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Showing 288: English reviews
1 review
Reviewed 3 weeks ago via mobile

The rooms are dated but very clean. Everything in my room worked fine. I do think it is overpriced but was very convenient to the Eastern States Expo. The staff was wonderful. Continental breakfast was limited but plenty of it.

Thank marydanp
Lancaster, Massachusetts, United States
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 weeks ago via mobile

Stayed here for the 2016 Equine Affaire. Pictures on their website are deceptively good. Beds are clean and reasonably comfortable, but the wallpaper is torn in places and mismatched patched in others. Sliding glass door had plastic "stained glass" sticky sheet on it. No door for closet, TV remote didn't work, phone didn't work, partial pink formica-topped vanity by door... More 

Thank Linda W
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

I almost don't want to review this place because I want it stay secret! The rooms are spacious and clean and the hotel is incredibly convenient to the Big E. The manager is so kind. I mentioned that I was hungry and he shared his home cooked dinner with me. Very sweet.

Thank Amy G
Dunedin, Florida
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 19 October 2016

If you are doing anything at the Big E you can't find a more convenient motel than this one. Walking distance to the gate. Leave your car in the parking lot! The owners were charming and friendly. The breakfast offerings were a bit skimpy, but we walked a black down the street to a fabulous breakfast restaurant that is obviously... More 

Thank DunedinDuo1747
Level Contributor
141 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 October 2016 via mobile

Lovely place to stay, especially while staying on business - after a long day you are greeted by very nice staff, the rooms are clean and comfortable, mattress is comfortable, nice continental breakfast.

Thank ChefLin
New Rochelle, New York
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2016

Another great stay at Regency Inn & Suites. I went nine days on two visits during the Big E. The staff is friendly and accommodating. They greet all guests by name. I feel this is an amazing personal touch. My room was clean and odor free. I got fresh towels daily. The mattress was so comfortable I didn’t want to... More 

Thank Mary Ann M
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2016

The location is perfect for walking to the Big E. Surprise dinners waiting for vendors during the Big E when we return at night. That was not expected. You feel like you are staying in someones home and not a hotel. Rooms were clean. Friendly staff.

Thank Debbie B
Waldoboro, Maine
1 review
Reviewed 14 October 2016

We stayed at the Regency Inn and Suites because it is practically right across the street from the Big E. We were treated with respect and the staff was very friendly. Our room was very clean and even though there was a full house that night, our room remained quiet. We got a wonderful nights sleep and had a delicious... More 

Thank poohtat98
Shirley, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016

My wife and I booked another stay at The Regency Inn while we were attending the Big E and it was truly another great stay! BV- the manager of the hotel always has a great meal waiting when we return from the days activities and the breakfast was great as usual. Linda at the front desk always makes sure we... More 

Thank Dennis H
Middletown, Rhode Island
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 October 2016

We wouldn't stay anyplace else when going to the Springfield Fair. We come every year with family and we are treated like family by BV Sue and Linda. Our adjoining rooms are always clean and comfortable. All the staff go out of their way for you. Breakfast is great and the grandkids love the waffle lady..At night, after an exhausting... More 

Thank mlperlingiero

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: RM378 - RM538 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Regency Inn and Suites West Springfield staff and other travellers.
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Questions? Get answers from Regency Inn and Suites West Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was on the first floor. Quiet and convenient.”
 of 5 bubbles DunedinDuo1747, 18 Oct 2016 | Read review
“We love being near the pool.”
 of 5 bubbles mlperlingiero, 7 Oct 2016 | Read review
“So far all the rooms that I have been in were great.”
 of 5 bubbles SharP55, 7 Oct 2016 | Read review
“Don't stay there.”
 of 5 bubbles jons774, 29 Aug 2016 | Read review
“I believe the whole Inn is quiet I tell you I had the room that next to the stair and we didn hear a anything .”
 of 5 bubbles mildresitar, 21 Jul 2016 | Read review
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