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Regency Inn and Suites West Springfield

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297 Reviews from our TripAdvisor Community

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Showing 294: English reviews
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Paramus, New Jersey
Reviewed 1 week ago

Regency Inn is such a warm and welcoming place. I've stayed here several times already over the past few years and each time, it's the same: comfortable, clean and great staff! The updates that's been done look great! I look forward to staying with them whenever I'm in the area! I would recommend it to anyone visiting the area.

Thank barbs108
Reviewed 1 week ago

We recently stayed for a week during the Springfield RV Show over President's Day weekend and had an excellent stay at the Regency Inn. We had a king bed & a spacious room that was clean and comfortable with all the necessary amenities. The continental breakfast was adequate and what we expected-cereals, boiled eggs, and a waffle maker, juices, milk,...

Thank Mary M
West Lebanon, Maine
Reviewed 3 weeks ago

This is a Terrific Hotel!! I attended a Camping & Rv show at the big E last month, & stayed here AGAIN, & it just gets better and better!! As a business owner, I have to stay in a lot of hotels throughout the year & this Regency Inn is just one of my top 3 favorites!! Clean, very comfortable,...

Thank coloredflames
Reviewed 4 February 2017

I stayed here one night for a big train show on 01/27/17. Room was very nice and bed oh so comfortable. I would stay there again. The night staff were super and couldn't do enough to please you. Very professional and polite.

Thank robert1l
Reviewed 2 February 2017

Have stayed here many times while attending the annual train show at the Big E. As usual the hosts went out of their way to make my stay a pleasant as possible. Couldn't ask for more! Plan on staying here again next year!

Thank Jon S
Omaha, Nebraska
Reviewed 31 January 2017

We checked in, and the front desk notified us that the manager wanted to host dinner for his guests that were there for the train show - we were very pleasantly surprised to say the least. The rooms were clean and you can't stay any closer to the fairgrounds.

Thank officecar1
Reviewed 13 November 2016 via mobile

The rooms are dated but very clean. Everything in my room worked fine. I do think it is overpriced but was very convenient to the Eastern States Expo. The staff was wonderful. Continental breakfast was limited but plenty of it.

Thank marydanp
Lancaster, Massachusetts, United States
Reviewed 12 November 2016 via mobile

Stayed here for the 2016 Equine Affaire. Pictures on their website are deceptively good. Beds are clean and reasonably comfortable, but the wallpaper is torn in places and mismatched patched in others. Sliding glass door had plastic "stained glass" sticky sheet on it. No door for closet, TV remote didn't work, phone didn't work, partial pink formica-topped vanity by door...

1Thank Linda W
Reviewed 5 November 2016

I almost don't want to review this place because I want it stay secret! The rooms are spacious and clean and the hotel is incredibly convenient to the Big E. The manager is so kind. I mentioned that I was hungry and he shared his home cooked dinner with me. Very sweet.

Thank Amy G
Dunedin, Florida
Reviewed 19 October 2016

If you are doing anything at the Big E you can't find a more convenient motel than this one. Walking distance to the gate. Leave your car in the parking lot! The owners were charming and friendly. The breakfast offerings were a bit skimpy, but we walked a black down the street to a fabulous breakfast restaurant that is obviously...

Thank DunedinDuo1747

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about Regency Inn and Suites West Springfield

Address: 21 Baldwin St, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: RM425 - RM682 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Regency Inn and Suites West Springfield 2*
Number of rooms: 48
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Also Known As:
Regency Inn And Suites West Springfield Hotel West Springfield
Regency West Springfield
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Questions & Answers

Here's what travellers have asked, with answers from Regency Inn and Suites West Springfield staff and other travellers.
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Questions? Get answers from Regency Inn and Suites West Springfield staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on 2nd floor away from noise.”
 of 5 bubbles robert1l, 3 Feb 2017 | Read review
“Our room was on the first floor. Quiet and convenient.”
 of 5 bubbles DunedinDuo1747, 18 Oct 2016 | Read review
“We love being near the pool.”
 of 5 bubbles mlperlingiero, 7 Oct 2016 | Read review
“So far all the rooms that I have been in were great.”
 of 5 bubbles SharP55, 7 Oct 2016 | Read review
“Don't stay there.”
 of 5 bubbles jons774, 29 Aug 2016 | Read review
5 of 5