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04/02/2018 05/02/2018
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    Red Roof PLUS+ West Springfield

    1254 Riverdale St, I-91 at Riverdale Street, Exit #13-A, West Springfield, MA 01089-4915
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    04/02/2018 05/02/2018
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    Traveller (17)
    Room & Suite (32)
    Hotel & Grounds (11)
    • Excellent29%
    • Very good41%
    • Average17%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “five guys” (14 reviews)
    “big e” (25 reviews)
    “superior king” (4 reviews)
    Free Wifi
    Free Parking
    Air Conditioning
    Non-Smoking Hotel
    Pets Allowed
    Wheelchair Access
    2.5 Star Hotel
    All hotel details
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (282)
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    1 - 5 of 271 reviews

    Reviewed 3 days ago via mobile

    Stopped for the night at this hotel in Springfield. Nothing special, room was very warm (85) when we arrived, and overwhelming smell of bleach, had to open door in 10 degree weather for about an hour to "air-out" the room. Room not that soundproof as...More

    Thank dkm55
    Reviewed 7 December 2017

    Clean and convenient, this hotel met our expectations, with the added bonus of a nearby restaurants. Set a little back from the highway, in not the prettiest of neighborhoods, check in and check out were easy, as was access to the parking area.More

    Thank Zukokun
    Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 8 December 2017

    Dear Zukokon, Thank you for taking the time to leave us a review!! Our neighborhood may not be pretty, but it is very convenient to a lot of shopping and interesting local attractions like the Basketball hall of fame, the Big E expo center and...More

    Reviewed 14 November 2017 via mobile

    Room was remodeled and the flat screen tv was an added bonus. The location is near shopping,restaurants and all major freeways.the staff was courteous and very helpful.I must say the housekeeping staff was outgoing to meet our needs since we were traveling with pets and...More

    Thank K1020BBjohnb
    Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 8 December 2017

    John, Thank you very much for the great review!!!! We do try our best to accommodate all our guests and their fury friends. As you know, we are pet friendly and we very close to one of New England's largest dog show venues (the Big...More

    Reviewed 13 November 2017

    I was expecting a normal Red Roof hotel but this is a Motel style with the rooms open to the sidewalk which is bordered by Hooters back parking lot. Very noisy and not very clean. the hotel staff was very friendly and helpful but the...More

    Thank Rebecca B
    Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 8 December 2017

    Hi Rebecca, Thank you for taking the time to write a review for us. I'm am sorry to hear you didn't think the hotel was very clean, I must admit it does tend to look that way in the autumn months due to the leaves...More

    Reviewed 1 November 2017

    The bed was clean and comfortable, office staff pleasant. The air conditioner/heater unit housing was broken and noisy. Satellite TV went out during rain storm and was out most of the evening. Maintenance staff was smoking near a sign stating no smoking within 50 feet...More

    Thank AlanPitt
    Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 4 November 2017

    Dear Allan P. Thank you responding to TripAdvisor on our behalf, and I do apologize for the AC unit and TV issues. I must agree with you when it comes to some of our AC units and I have been replacing the older units 6...More

    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room amenities
    • Air Conditioning
    • Microwave
    • Price range
    • US$68 - US$109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 111
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Red Roof Inn, Expedia, Hotels.com, Priceline, Travelocity, Orbitz, Cancelon, HotelQuickly and getaroom.com so you can book your Red Roof PLUS+ West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
    • Also Known As
    • Red Roof Inn West Springfield Hotel West Springfield ,
    • West Springfield Red Roof Inn
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    Traveller (17)
    Room & Suite (32)
    Hotel & Grounds (11)
    Bathroom (4)
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    Ask a question
    Questions & Answers
    2 March 2017|
    AnswerShow all 3 answers
    Response from Barbara H | Reviewed this property |
    As far as I know dogs are welcome
    Kathy M
    1 July 2016|
    Response from CharleySays | Reviewed this property |
    Hello Kathy, Call the hotel directly for that information (937) 504-5360 Have a great stay
    28 September 2015|
    AnswerShow all 7 answers
    Response from Gordon M | Reviewed this property |
    Google is your friend - 11 minutes - 4.2 miles via Route 5
    Room Tips
    "Ask for a room towards the back"
    Read review
    "ask for top floor corner room."
    Read review
    "There is a bit of street noise, the hotel sits off a busy highway and behind two chain restaurants."
    Read review
    "I like the option of having a refrigerator and microwave so I choose the superior or premium rooms"
    Read review
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