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Red Roof PLUS+ West Springfield

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Traveller (45)
Room & Suite (58)
Overview
  • Excellent31%
  • Very good41%
  • Average15%
  • Poor7%
  • Terrible6%
Travellers talk about
“donut dip”(7 reviews)
“big e”(25 reviews)
“room was clean”(23 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (308)
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295 results
Traveller rating
97
109
47
23
19
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Time of year
LanguageEnglish
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97
109
47
23
19
Show reviews that mention
All reviewsdonut dipbig eroom was cleanmotel styleyoung ladystay there againcoffee maker in the roomdog showflat screen tvwater pressureconvenient locationbusiness tripstayed one nighthootersspringfieldmicrowaveborder
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1 - 5 of 295 reviews
Reviewed 1 week ago

I stay at the West Springfield hotel about once a week with work. This is the cleanest hotel I have ever seen. The girl behind the counter is always very friendly and also in a big hurry to get me checked in and helps me...More

Thank 801trucker12
Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 4 days ago

Sean, Thank you so much for singling out two of our best!! I will be sure to let them know their hard work is appreciated!! In fact, they will both be getting gift cards for being positively mentioned here on TripAdvisor!! As a truck driver,...More

Reviewed 1 week ago

Unfortunately, I had placed a call for a different motel, but it had been completely booked. I requested this location only because I had seen the name, but no description of the property nor room information. I requested a King room which is what I...More

Thank DianeH7050
Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 4 days ago

Diane, I would like to thank you for leaving us a review first of all, but I think I need to explain the rooms a little better for you. We have 8 different styles of rooms, starting with a "standard king" as a basic room...More

Reviewed 30 June 2018 via mobile

My family stayed here because it was close to six flags and we couldn’t afford more then $100 for the night. This hotel had the best reviews by far for this price range. We drove by it the first time because there was no sign...More

2  Thank abushey1511
Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 4 days ago

Dear Amber, Thank you for the review!! I am very sorry to hear about your missing snack box, a call to the front desk would have remedied that. Our staff is customer focused and would have brought it right up to you. There is a...More

Reviewed 28 June 2018 via mobile

We were traveling from Boston and decided to stop at six flags the next day so we booked this hotel. We didn’t get there until about midnight. We were so tied and happy To have arrived. We stayed on the first floor. The room smelled...More

1  Thank Tmstetts
Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 4 days ago

Tmstetts, I'm very happy to stopped to try us out, and I'm very sorry to hear about your stay. Unfortunately, I must disagree with you about the "cockroach" issue. Being an exterior corridor hotel, we are hyper vigilant to all types of possible insect infestations....More

Reviewed 26 June 2018

We stayed one night with two young kids. The room was clean and was comparable to what we have experienced in other Red Roof hotels. The staff at the desk were helpful and checked us in quickly, the hotel felt safe, and when the guests...More

Thank Guelphwanderer
Response from Robert E, General Manager at Red Roof PLUS+ West SpringfieldResponded 27 June 2018

Dear Guelphwanderer, Thank you so much for the great review!! I will share your comments with our staff, they always love to hear positive feedback from our guests. I must apologize for the noise issue however, some people don't realize how much their music can...More

View more reviews
About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Details
Price range
US$80 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (45)
Room & Suite (58)
Questions & Answers
Ask a question
angelabritzman
2 March 2017|
AnswerShow all 3 answers
Response from Barbara H | Reviewed this property |
As far as I know dogs are welcome
0
Votes
Kathy M
1 July 2016|
Answer
Response from CharleySays | Reviewed this property |
Hello Kathy, Call the hotel directly for that information (937) 504-5360 Have a great stay
0
Votes
Philroy2014
28 September 2015|
AnswerShow all 7 answers
Response from Gordon M | Reviewed this property |
Google is your friend - 11 minutes - 4.2 miles via Route 5
0
Votes
Room Tips
"all room i found were good"
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"All I can say is room 128 raises the bar for roadside motels that I have stayed in."
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"Everyone seemed to be happy with their room , There are plenty of variety of restaurants to choose from..From..."
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"I always asked to get a room on the top level so I don't have to hear footsteps above me. Also, travel..."
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