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Red Carpet Inn West Springfield

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Traveller (10)
Room & Suite (4)
Pool & Beach (1)
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Overview
  • Excellent44%
  • Very good33%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
“room was clean”(15 reviews)
“six flags”(14 reviews)
“takes pride”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Wheelchair Access
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (168)
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Traveller rating
70
55
16
13
6
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LanguageEnglish
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70
55
16
13
6
Show reviews that mention
All reviewsroom was cleansix flagstakes pridehuge tvcream cheesebagelsshopping and restaurantsdefinitely stay here againplace is cleanno frillsbig eequine affairerajmotelfridgecleanlinesstoaster
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1 - 5 of 160 reviews
Reviewed 23 October 2017

This motel has nice rooms, that are a little dated, but clean. The bathroom seemed recently updated, and there is a nice fridge in the room. The guy at the counter was very helpful (I think he was the owner). It doesn't have the fancy...More

1  Thank tomjbrass
Reviewed 9 August 2017

When we originally checked in I could see the disappointment in the face of my wife without even looking at the room. When I entered I could see why. The room we entered was dingy and outdated. It was pretty clean but smelled unpleasant although...More

1  Thank Gregg G
Reviewed 17 July 2017

Much better than typical for this level of motel. The place is Clean, the room was good sized and with small fridge etc., much more than in a motel 6. I read the good reviews, stopped in and the owner let me look at my...More

1  Thank dbb69
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 30 July 2017

Thank you for taking the time to write such wonderful remarks. We are delighted that you loved your stay and found our location and accommodations to be pleasant. I'll be sure to share your compliments with my entire team, especially with the housekeeping staff. Having...More

Reviewed 24 June 2017 via mobile

Utterly horrendous! Spend your hard earned money elsewhere. Unclean, dated, unsafe. It is a "never again" for us. It was an ordeal. We wanted to simply get out of there. The manager kept giving us lame reasons for the problems we faced during our stay....More

1  Thank avid_travellerNY
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 30 July 2017

Thank you for your feedback, which was very concerning to us. Our highest priority is to make sure guests receive outstanding accommodations and service, and we are sorry we failed to deliver. We do hope you’ll consider a return visit, as we would like you...More

Reviewed 24 June 2017

They have free breakfast in the reception area (bagel, cereals, cream cheese, milk, coffee and juice), and parking in front of your room, very accommodating and friendly receptionists... just needs a little bit of cleanliness on the bathroom and fridge.

Thank MariaInMassachusetts
Response from red560carpet, Manager at Red Carpet Inn West SpringfieldResponded 30 July 2017

We are happy our complimentary breakfast items and parking was a hit with you! We do apologize for the cleanliness issue as that is not the usual here and will speak to the staff. We thank you for your review and wish you safe travels!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Outdoor pool
Details
Price range
US$88 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$88 - US$100 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (10)
Room & Suite (4)
Pool & Beach (1)
Questions & Answers
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Rudolpho O
24 February 2017|
AnswerShow all 2 answers
Response from redcarpetinn2015 | Property representative |
NO SIR , more information call at 413 733 6678 . thanks .
0
Votes
Room Tips
"Pay for a higher priced room if you want something adequate!!!"
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"Bring ice tray for breakfast."
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"our second-floor room faced the main busy road and the parking lot and it was not noisy"
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"Don't plan on watching too much TV with the elevated screen."
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