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BEST WESTERN Springfield West Inn

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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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BEST WESTERN Springfield West Inn
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138 Reviews from our TripAdvisor Community

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Showing 135: English reviews
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Pleasant Valley, New York
Reviewed 1 week ago

The staff is great and the rooms are clean breakfast was terrific and the location worked for us I would not hesitate to go back The area is quiet and there is a good variety of nearby restaurants and shopping

Review collected in partnership with Best Western
Thank normana206
Saxtons River, VT
Reviewed 23 November 2016

We have a choice of many hotels on the Riverdale strip, when we stay twice a year in this area, after trying most, we now always return to this Best Western property. We have been warmly welcomed at the desk and promptly checked in, a plus when tired after working all day. A clean and quiet room is all we...

Thank Diverdebbi
About Hotel's Favourite Review
bwspringfieldw, Manager at BEST WESTERN Springfield West Inn, responded to this review

Yes, we absolutely take great pride in everything we offer and provide. Thank you for noticing our hotel. We sincerely thank you for allowing us the opportunity to serve you and hope to see you again soon!

United States
Reviewed 2 weeks ago

Would recommend this hotel again, for a small hotel the cleanliness deserves a 5 star, breakfast 2 star, location 5 star as it was near many restaurants, stores etc., service 4 star and sleep quality a 5 star.

Review collected in partnership with Best Western
Thank nancyrT5994QS
Reviewed 2 weeks ago

Not happy this time around. Stayed there for every surgery I've had and this time it was terrible. Going back for surgery in 2 weeks and thinking of staying somewhere else. Military pricing should have been cheaper.

Review collected in partnership with Best Western
Thank 202geraldp
Reviewed 2 weeks ago via mobile

I stayed here from April 2 until April 7. It was clean and comfortable and very close to the highway, as well as on Riverdale Street, the main drag with access to all different things, including a number a fine restaurants. The manager Neesa went out of her way to accommodate my request to stay an extra night, offering me...

Thank Diamond1959
Reviewed 3 weeks ago

The place is wonderful. Staff was great, room very comfortable and clean. This will be our regular hotel choice for staying when we travel. I recommend this hotel for any travelers, it has complimentary breakfast and an exercise room. River behind the hotel is a nice place to get fresh air when wanted. The Murdocks

Thank Marcy M
Reviewed 3 weeks ago via mobile

A one night stay, very very friendly and clean.... Would recommend to all and the price is right... I always use trip advisor when traveling and the reviews are always helpful..so I like to contribute too.. From New York

Thank Izziebelle2017
Avon, United States
Reviewed 15 March 2017

Cleanliness is everything when staying in a hotel. I found dirty socks & stains on the bedding.It took forever for the heat to come on and the room phone wasn't working. After driving a long distance who wants to be changing rooms especially when you're paying over $100 you would expect decent services. This hotel is over priced! Next time...

Review collected in partnership with Best Western
1Thank 651dariah
bwspringfieldw, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review.

Moncton, Canada
Reviewed 31 January 2017 via mobile

The beauty of this place was the staff. Went the extra mile to make the stay enjoyable for all. Beyond that it is nice hotel up to the standard we have become accustomed to at a Best Western. There are lots of nice places to eat and shop within a short drive.

Thank Relic6241
bwspringfieldw, Manager at BEST WESTERN Springfield West Inn, responded to this review

Thank you for your review.

Baltimore, Maryland
Reviewed 13 January 2017

Hotel looked relatively new, was rather clean. room was nice & neat. only complaint, other than the BW microwave breakfast, I was handed a complementary "snack" bag, which contained 2 bags of lays potato chips and that was it. Figured this was some kind of inside joke with the hotel staff.

Review collected in partnership with Best Western
Thank JimBgoodman
bwspringfieldw, Manager at BEST WESTERN Springfield West Inn, responded to this review

We thank you for taking the time to review our hotel. We try our best to provide the best guest experience for each of our guests. Your feedback is very appreciated. We hope to see you again soon!

27 photos of this hotel

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Hotel & Grounds (4)
Family/Play Areas (2)
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07/05/2017 08/05/2017
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Pool
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The BEST WESTERN Springfield West Inn is located on the Connecticut River just two miles from downtown Springfield. The location makes it easy to get to local destinations since we're located near the intersection of I-91 and I-90, less than 30 minutes from Bradley International Airport. The hotel's setting in West Springfield, MA is perfect for business travelers. Guests staying at the hotel have access to multiple large businesses like MassMutual Life Insurance Company, Smith & Wesson(R) and Baystate Health. If leisure is the reason for your stay, the hotel's location near Six Flags(R) New England, one of the largest theme parks in the region, is just five miles away. The Basketball Hall of Fame also calls Springfield, MA home. The hotel's property is three miles radius to the MassMutual Center, which hosts many concerts and events. Eastern States Exposition is nearby which features horse shows, trade shows like EASTEC(R), and "The Big E." ... more   less 

Additional Information about BEST WESTERN Springfield West Inn

Address: 429 Riverdale St, West Springfield, MA 01089 (Formerly Days Inn West Springfield)
Region: United States > Massachusetts > West Springfield
Price Range: RM436 - RM610 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Springfield West Inn 2.5*
Number of rooms: 53
Reservation Options:
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Also Known As:
Days Inn West Springfield Hotel West Springfield
Days Inn West Springfield Ma
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Springfield West Inn staff and other travellers.
1 question
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plymouth, ma.
over a year ago

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Questions? Get answers from BEST WESTERN Springfield West Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms toward backof hotel is away from the road and is quieter.”
823marcym, 7 Apr 2017 | Read review
“Like the 3rd floor”
Diverdebbi, 22 Nov 2016 | Read review
“It is on a busy highway so it is a bit noisier than many hotels set back from highways.”
69LenS, 1 Nov 2016 | Read review
“We were on the second floor by the elevator and ice machine and it was still quite. Room 216”
WIRelaxed, 24 Aug 2016 | Read review
“Higher floor. Near the back of the hotel.”
TylerZ402, 2 Dec 2015 | Read review
5 of 5
US$110* /night
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