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Super 8 West Springfield/Route 5

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Super 8 West Springfield\/Route 5
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289 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 West Springfield/Route 5
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Showing 282: English reviews
West Springfield, Massachusetts
Reviewed 17 March 2016

Review collected in partnership with Super 8
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Thank 609thedab
Springfield, Massachusetts
Reviewed 9 March 2016

this was one of the worst hotels i have stayed at in awhile. my room was dirty i found someone elses underwear on the floor. there were dirty napkins and other items under the table in the room. I would never stay here again

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Thank karenwO6153LZ
Webster, Massachusetts
Reviewed 26 February 2016

You get what you pay for... it was on the cheap and should have not expected more. Room phone was broken off wall and not even plugged in. Had to call desk from cell to make sure I didn't get charged. The entire first floor smelled like an ashtray. Had to hold breath and take the side door to stairs...

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Thank W5427GXjayd
Bay Shore, New York
Reviewed 27 January 2016

This hotel goes down in quality every year. This year many guest appear to be monthly stays with arguing, kids running around and a less than desirable customer base. Windows only lock with a stick, that was broken in my room. Complained and told they were out of sticks so I had to get a 2" x 4" from my...

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Thank V2242QNjohnm
Brimfield, Massachusetts
Reviewed 14 January 2016

Checked in to find I was given a room that hadn't been cleaned yet or a room that was in use. Got another room, toilet seat hanging on by one bolt. Young couple down the hall kept fighting in the hallway all night, he was drunk and locked her out, she kept threatening to call the police. Front desk did...

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Thank 600ronaldw
Chicopee, Massachusetts
Reviewed 12 November 2015

We reserved this motel for friends coming for out of town to visit for the weekend. The rooms were very clean and the staff was very nice. It was quiet through the night no problems at all. We were a little worried about the cleanliness of the place, but these rooms were very clean, smelled clean not musty and the...

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Thank Brenda V
Belfast, Maine
Reviewed 17 October 2015

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Thank reviewer63987
Berwick, Maine
Reviewed 11 October 2015

We were looking for a great value while attending the BigE, and we found it here. There was nothing fancy about this hotel, but it was clean and quiet. The wifi could use some improvement and the rooms a face lift, and the phone in our room did not work. The location is nothing to get excited about, but there...

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Thank Deb D
Tucson
Reviewed 6 October 2015

Located very conveniently to everything of interest in and around Springfield MA. The room I stayed in was clean, but badly in need of some upgrades, both cosmetically and functionally. The price was reasonable , and the staff was amiable. The breakfast array could use some help.

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Thank AlanTucson
Providence, Rhode Island
Reviewed 2 October 2015

Clean place but shoddy surroundings. Staff nice, breakfast decent for the money (CARBS! Waffle maker, toast, cereal, muffins, yogurt, fruit, coffee, juice). I smoke, but stay in nonsmoking room and smoke outside; smoking rooms were stinky even in the hall, but you'd get that in any hotel/motel that has smoking rooms. Our room had nice clean sheets and no odor....

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Thank Snazzalicious

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included

Additional Information about Super 8 West Springfield/Route 5

Address: 1500 Riverdale St, West Springfield, MA 01089-4640
Region: United States > Massachusetts > West Springfield
Price Range: RM264 - RM393 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 West Springfield/Route 5 2*
Number of rooms: 62
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Also Known As:
Super 8 West Springfield / Route 5 Hotel West Springfield
Super Eight West Springfield
West Springfield Super 8
West Springfield Super Eight
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Questions & Answers

Questions? Get answers from Super 8 West Springfield/Route 5 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request second floor. Pretty quiet.”
 of 5 bubbles 329debd, 9 Oct 2016 | Read review
“first and foremost, look elsewhere..................”
 of 5 bubbles J9657RPjohnb, 2 Oct 2016 | Read review
“We got the cheapest room. It was on the first floor and very quiet and very nice. AC worked great!”
 of 5 bubbles marybkinser, 9 Sep 2016 | Read review
“Stay somewhere else....the only tip I can offer.”
 of 5 bubbles fionasfrightshoppe, 7 Jun 2016 | Read review
“one is as bad as the other”
 of 5 bubbles V2242QNjohnm, 27 Jan 2016 | Read review
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