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    Quality Inn West Springfield

    1150 Riverdale St, West Springfield, MA 01089-4607
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    01/10/2017 02/10/2017
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    US$79US$107
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    Traveller (21)
    Room & Suite (15)
    Dining (5)
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    Overview
    • Excellent12%
    • Very good22%
    • Average20%
    • Poor13%
    • Terrible33%
    Travellers talk about
    “fifth floor” (4 reviews)
    “highway side” (2 reviews)
    “donuts” (5 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West Springfield
    Special Offer: Choice Privileges Points
    Hotel deals
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    Red Roof PLUS+ West Springfield
    273 reviews
    #5 of 17 hotels in West Springfield
     
    Comfort Inn & Suites
    175 reviews
    #3 of 17 hotels in West Springfield
     
    Hampton Inn West Springfield
    638 reviews
    #1 of 17 hotels in West Springfield
     
    La Quinta Inn & Suites Springfield
    565 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (126)
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    1 - 5 of 123 reviews

    Reviewed 2 days ago

    Don't bother with this one, Normally, we have good luck with QI. But this one is a looser. We got no sleep due to noisy neighbor and paper thin walls. The elevator is terrible too. The self serve laundry is in the hallway, sending noise...More

    Thank ColoradoUte
    Reviewed 1 week ago

    Reservation was made on-line & forgot to ask for AAA or AARP discount - when inquired about discounts at check-in we were told that those discounts were available when reservations were made but could not be added on day if check-in - VERY POOR Customer...More

    Thank Kathy S
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 1 week ago

    Dear Kathy, Thank you for your feedback and we are sorry that you have encountered issues during your stay. When a reservation is done through a third party or prepaid, we could not make any changes to the reservation due to the promotional codes used....More

    Reviewed 2 weeks ago via mobile

    This hotel is THE worst Quality Inn I ever stayed in. Almost everything from check in to check out was terrible, if not mediocre at best. This hotel, in my humble opinion, does not meet or deserve it's 2.5 star hotel type rating. I will...More

    Thank banyuhays
    Reviewed 4 weeks ago via mobile

    It getting late from my Brockton Ma trip back to New York, it started raining hard and decided to stay st this property right off I/90 thruway. Front desk Andy greeted me with smiles and mentioned I am Diamond member upon seeing my reservation. He...More

    Thank runner1726
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 4 weeks ago

    Dear Runner1726, Thank you for your feedback and the pleasure is ours to be able to provide you with the services you need after a tiring trip. We are happy to know that you have enjoyed your stay and we look forward to see you...More

    Reviewed 11 August 2017 via mobile

    We stopped here by chance on a family road trip on our way to Niagara. The room was very nice, good size and clean. The bathroom is modern and clean. You can tell updates have been made to the room. Elevator is scary-door opens before...More

    Thank Karen B
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 16 August 2017

    Dear Karen, Thank you for taking the time leaving us your positive feedback. We are happy to know that you have enjoyed your stay with us despite the elevator. We would like you to know that we are in the process of modernizing both our...More

    Red Roof PLUS+ West Springfield
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    Hampton Inn West Springfield
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    La Quinta Inn & Suites Springfield
    565 reviews
    #3 of 8 hotels in Springfield
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$92 - US$153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Priceline, Booking.com, Expedia, Choice Hotels, Travelocity, Hotwire, Cancelon, Cheap Tickets and HotelQuickly so you can book your Quality Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
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    Traveller (21)
    Room & Suite (15)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (1)
    Nearby
    Super 8 West Springfield/Route 5
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    .34 km away
     
    Comfort Inn & Suites
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    .55 km away
     
    Residence Inn West Springfield
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    .40 km away
     
    Nearby Restaurants
    Cal's Wood-Fired Grill & Bar
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    .38 km away
    LongHorn Steakhouse
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    .26 km away
    99 Restaurants
    72 reviews
    .37 km away
    Nearby Attractions
    Polish Center of Discovery and Learning
    6 reviews
    2.11 km away
    The Big E
    504 reviews
    4.76 km away
    Springfield Museums
    365 reviews
    4.84 km away
    Majestic Theatre
    43 reviews
    3.20 km away
    Questions & Answers
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    Room Tips
    "Don't use this place."
    Read review
    "Renovated Rooms ..ASK"
    Read review
    "Sleep in your car is better than these rooms"
    Read review
    "High floor facing south."
    Read review
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