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    Quality Inn West Springfield

    1150 Riverdale St, West Springfield, MA 01089-4607
    +1 855-849-1513
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    29/10/2017 30/10/2017
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    US$82US$109
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    Traveller (21)
    Room & Suite (15)
    Dining (5)
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    Overview
    • Excellent13%
    • Very good23%
    • Average20%
    • Poor13%
    • Terrible31%
    Travellers talk about
    “fifth floor” (4 reviews)
    “highway side” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn West Springfield
    Special Offer: Choice Privileges Points
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    Economy Lodge
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    #1 of 1 hotels in Fiskdale
     
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    Hampton Inn Hadley-Amherst
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    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (130)
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    11 - 15 of 127 reviews

    Reviewed 6 August 2017

    The location is good, being close to attractions in Springfield. The breakfast was good, not only bread, waffle, but also hot sausage and eggs. The hotel is so old, e.g. the furniture, the carpet, etc. The carpet and bath tub looked dirty. The elevator moves...More

    Thank yang405
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 7 August 2017

    Dear Yang405, Thank you for your feedback. We are happy to know that you have enjoyed your stay with us despite the fact that our hotel is old. We are currently working on modernizing our elevator and unfortunately this is something that moves rather slowly....More

    Reviewed 2 August 2017

    Friendly staff, very nice room, and excellent breakfast. USA newspaper provided. Large rooms with 2 beds desk, refrigerator, hair dryer, plenty of storage area & good size TV. AARP discount. Door entry was difficult to open.More

    Thank Michael104
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 3 August 2017

    Dear Michael104, Thank you for your positive feedback. We are happy to know that you have enjoyed your stay with us despite our hard to open door. We are working on fixing the issue and we hope to see you again the next time you...More

    Reviewed 8 July 2017 via mobile

    We stayed here in the fall of 2015 with our dogs for a dog show and were pleased. But on this stay it doesn't look like they have done much of anything to adequately maintain the property, much less update it. It's shabby, the grounds...More

    Thank Vicki K
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 9 July 2017

    Dear Vicki, Thank you for your feedback and we are sorry to hear that you did not enjoy your stay as much. We are working on making things better and we hope you would give us another chance to provide you with superior experience. Sincerely,...More

    Reviewed 16 June 2017 via mobile

    This hotel is a average hotel. The room was dark during the day. The sliding glass door was bolted shut with insulation tape around it. The freeway off ramp is behind the hotel and was noisy at all times. The hotel is on a divided...More

    Thank Lori M
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 9 July 2017

    Dear Lori, Thank you for your feedback and we are sorry to hear that you have encountered issues during your stay. The picture of the pool shown was taken in early spring when we have our pool checked and repaired after being closed for the...More

    Reviewed 11 June 2017

    You can tell that this place is frayed around the edges and needs updating. The floor I stayed on (4th) was completely renovated. Modern, New and very comfortable. The hotel is located on a very busy Byway close to restaurants and other hotels. There is...More

    Thank jvdNewYork
    Response from JANAK D, Manager at Quality Inn West SpringfieldResponded 13 June 2017

    Dear jcdNewYork, Thank you for your feedback and we are happy to know that you have enjoyed your stay. We are still working on updating our property to increase enjoyment and comfort to our guest. Feedback from guests are most welcomed and will be used...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Pool
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Multilingual Staff
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$85 - US$153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 114
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Hotels.com, Booking.com, Priceline, Expedia, Travelocity, Cancelon, Orbitz, Hotwire, Cheap Tickets and HotelQuickly so you can book your Quality Inn West Springfield reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Massachusetts >
    • West Springfield
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    Traveller (21)
    Room & Suite (15)
    Dining (5)
    Pool & Beach (1)
    Hotel & Grounds (38)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Do yourself a favor and walk back out the front door and find another hotel. Or sleep in your car."
    Read review
    "Don't use this place."
    Read review
    "Renovated Rooms ..ASK"
    Read review
    "Sleep in your car is better than these rooms"
    Read review
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