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Quality Inn West Springfield

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Quality Inn West Springfield
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108 Reviews from our TripAdvisor Community

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There are newer reviews for Quality Inn West Springfield
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Showing 107: English reviews
Warren, Rhode Island
Level Contributor
254 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
Reviewed 20 April 2016

My friends and I recently stayed at this Quality Inn on a Monday evening as we were visiting the nearby Six Flags (10-15 mins from hotel) on Tuesday. I have made this a tradition to stay here when visiting Six Flags because I like this hotel and live two hours away so helps split up the driving times. The restaurant... More 

Thank Mike M
Menomonie, Wisconsin
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 13 March 2016

The staff here are very friendly--clerks and the breakfast lady. Someone complained about the lack of choices in breakfast but I do not see it. They have eggs and sausage and make it yourself hot waffles (with a waffle iron). They do have bagels as well as donuts. They also have oatmeal and lots of juice choices. They even have... More 

Thank Pat S
Bridgewater, New Jersey
1 review
Reviewed 3 March 2016

I stay here whenever I travel to Springfield. Staff is very friendly and helpful (Ron / Mo). Location is very central - right by a big mall, right off the highway, lots of restaurants/stores nearby, Gas station next door. Room is clean and organized. I don't believe I ever had a problem with wireless. There's a gym if you want... More 

Thank TMA2000
Perkasie, PA
Level Contributor
256 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed 18 January 2016

We recently stayed one night. Our stay was very pleasant. Room was very clean and very big. Beds were also very comfy. Only con was the breakfast. Person working was very friendly and helpful but the pickings were very slim. No bagels were available, and no microwave was available. We would stay again and recommend it. Very reasonable and very... More 

Thank Scrapbooker_in_PA
east coast
Level Contributor
363 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 130 helpful votes
Reviewed 25 November 2015

The rooms looked newly renovated,the furniture seemed chic , not old fashioned. The bed was a bit harder than most choice hotels I've been at but not terrible. We had a balcony although it just overlooked the parking lot so no biggie. Room was spacious and clean. Cons: the walls were paper thin. the folks in room next to us... More 

Thank foodfancierEastCoast
Chatham, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 November 2015

If you need rooms in west springfield this is THEE place to stay IF you stayed here in the past it really really changed. all redone nice rooms location is great you can walk to eat the breakfast is excellent and the staff so so friendly you are really at home here. for those who will attend the BIG E... More 

Essex, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 October 2015

Stayed from October 23 2015 till morning of October 25 2015. Yahairda with housekeeping was very pleasant,did more than enough for me,even cleaned my room well I was still waiting for my group to leave as I had asked her to and she remembered to turn on the heat before she left as I had asked her to(I like my... More 

Thank susanjw2015
JANAK D, General Manager at Quality Inn West Springfield, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 20 October 2015

Hotel was clean and close to major highways, rooms seemed small and the heating unit kept us awake most of the night as it seemed to kick on and off to often, breakfast was decent. Staff was very pleasant

Thank Patricia S
JANAK D, General Manager at Quality Inn West Springfield, responded to this review

Dear Patricia, I would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I would also like to suggest that next time whenever you are in the area, stay with us... More 

West Springfield, Massachusetts
1 review
Reviewed 13 October 2015

Great rooms, service is amazing and very enjoyable stay. Should definitely consider this as your go to. Some great places to see near the hotel are six flag and the Big E is also very close. They have continental breakfast at the hotel and overall great experience.

Thank kay s
JANAK D, Front Office Manager at Quality Inn West Springfield, responded to this review

Dear Guest, Thank you for taking the time to fill out our online survey with such positive feedback! I am glad that you enjoyed your recent stay with us. I have shared your comments with my Quality Team, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide... More 

Groton, CT
Level Contributor
90 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 12 October 2015

Looked for a place to use my reward points, this one was in the right area, I was able to book two nights with just points. Definitely an older hotel, but they have been upgrading and remodeling. The gentlemen at the front desk were very friendly and helpful. As for the room,it was clean, comfortable and roomy. The bathroom has... More 

Thank Pamela T

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Room/Suite (10)
Business Centre/Function Rooms (1)
Pool/Beach Area (1)
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  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Inn West Springfield

Address: 1150 Riverdale Street, West Springfield, MA 01089
Region: United States > Massachusetts > West Springfield
Price Range: RM360 - RM556 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn West Springfield 2.5*
Number of rooms: 114
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Questions & Answers

Questions? Get answers from Quality Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are non-smoking.”
 of 5 bubbles teresabD7405LE, 22 Aug 2016 | Read review
“The rooms on the backside of the hotel are probably quieter.”
 of 5 bubbles produce592, 17 Aug 2016 | Read review
“Stay on the 5th floor asking for a room away from the highway”
 of 5 bubbles theodores472, 27 Jul 2016 | Read review
“4th and 5th floor rooms are nicely renovated!”
 of 5 bubbles mikemR491SK, 20 Apr 2016 | Read review
“If you can, you can get lower rates with an online coupon at roomsavers.com”
 of 5 bubbles PatS639, 12 Mar 2016 | Read review
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