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Hampton Inn West Springfield

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Hampton Inn West Springfield
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568 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn West Springfield
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Showing 559: English reviews
Titusville, Florida
Reviewed 10 July 2016

We enjoy staying at Hampton Inn for several reasons... They are up to date hotels with... Great breakfast. Comfy beds. Flat screen tv Usually indoor pool... Last , but not the least they are CLEAN.... This hotel is another example of great service and cleanliness.. Thank you!

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Helpful?
Thank Bmtravel1
Madison, Alabama
Reviewed 9 July 2016

Usually stay in hamptons and they continue to offer an outstanding service and accomodations. My stay was great starting from the day i checked in with chayene who welcomed me in a very warm way and offered me two bottles of water very nice of her. The security officer jamie was very polite as well to bring me a luggage...

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Thank pahess
Utica, NY, United States
Reviewed 7 July 2016

This hotel is conveniently located with several excellent hotels within walking distance. The rooms were clean and fresh providing comfortable accommodations. Staff were genuine in welcoming us to the hotel while being informative. The lobby was clean and attractive. The breakfast was fully stocked and the area was kept clean. Would recommend this hotel.

Review collected in partnership with Hampton
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Thank Danielle L
West Springfield, Massachusetts
Reviewed 7 July 2016

Room was disgusting. Had never been cleaned. Not even sure if the sheets were changed. If I walked barefoot from one end of room to the other, my feet were black. My tub was dirty. My sink had matter stuck to it that I couldn't see until my discarded toothpaste stuck to it. There was an inch of dirt in...

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Thank G5579IFmargaretm
Sharon T, Manager at Hampton Inn West Springfield, responded to this review

Dear G5579IFmargaretm, Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area , we apologize for the housekeeping problems you experienced. Unclean rooms are not typical at our hotel and we appreciate you bringing this to our attention. We will make every effort to ensure our rooms meet the highest housekeeping...

Reviewed 7 July 2016

Booked this room as it was the most reasonable lodging rate in the area when we went for a concert at Tanglewood (about 45 min away). Didn't realize when we did, our proximity to 6 Flags and the number of kids/families that stay here. Overall, a very pleasant stay. Breakfast was plentiful, adequate, and about what you'd expect for a...

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Thank Amy C
Fort Myers, fl, United States
Reviewed 6 July 2016

The staff was terrific and the hotel clean and comfortable. This facility was beyond what we expected. Room was clean and we had a good rest. Location is adjacent to shopping center with a good choice of restaurants at which you can get a discount as a guest of the hotel. You will want to say hello to Ruth who...

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Thank Burton G
Minnesota City, Minnesota
Reviewed 1 July 2016

We had stayed here before. The common areas need a good cleaning. The elevators were dirty and appeared not to been vacuumed in quite some time. There was garbage laying in the halls. This hotel has had a maintenance issue for quite some time. Rooms could use some updating. The location is near many places and not far from the...

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1Thank Robbguy
Hamburg, United States
Reviewed 30 June 2016

If you enjoy Hampton Inn hotels, you will like this one. It is what you expect except with a creative floor layout. Lots of shopping near by. A choice of a dozen restaurants within a half mile away. Well maintained outdoor pool.

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1Thank Mark M
Reviewed 28 June 2016

The hot buffet all-you-can-east breakfast is included in the price. They have a lovely swimming pool, gym, computer room and other amenities. The staff is not only well trained but very friendly, helpful and professional. We were sitting by the front desk waiting for family members to pick us up and we could watch the young lady at the desk...

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Thank 546maddalenar
Weymouth, United States
Reviewed 28 June 2016

I stayed here while my dad was in a local hospital, the staff was friendly and accommodating, the rooms, lobby, and pool were very clean. The location of the hotel is convenient to a variety of restaurants, shopping and grocery stores. I was also given a hospital rate, I didn't know they offered one, but they told me upon booking.

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Thank Rebecca B

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Hampton Inn West Springfield

Address: 1011 Riverdale St, West Springfield, MA 01089-4614
Region: United States > Massachusetts > West Springfield
Price Range: RM510 - RM886 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn West Springfield 2.5*
Number of rooms: 125
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Also Known As:
Hampton Inn West Springfield Hotel West Springfield
West Springfield Hampton Inn
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Questions & Answers

Questions? Get answers from Hampton Inn West Springfield staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check with the front desk if you have pet allergies.”
 of 5 bubbles GailG124, 1 Mar 2017 | Read review
“We stayed on the 4th floor - no complaints. You can walk to shopping.”
 of 5 bubbles LikesFairness, 7 Feb 2017 | Read review
“Stay away from lobby”
 of 5 bubbles birdie11772, 23 Sep 2016 | Read review
“never had a bad one”
 of 5 bubbles howardw431, 21 Sep 2016 | Read review
“A king room size would be the best bet.”
 of 5 bubbles pahess, 8 Jul 2016 | Read review
5 of 5