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I look forward to staying at these properties. Home away from home. The people who staff this place are wonderful. If you travel a lot and want a different experience than a regular hotel you will love the environment here.
-No room service at a rate of 160 $/day!
-Breakfast to go: not good
-door lock was damaged, needed 30 minutes to open
-equipment: huge refrigerator (in a hotel) and air condition very old and very loud
-reception personnel incompetent (not able to add company...More
Thank Michael V
Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 17 November 2015
Thank you for taking the time to write a review of your stay. The issues you described are unacceptable, and I sincerely apologize for your experience. As this hotel’s manager, I can assure you that I have spoken with our maintenance engineer and he will...More
As noted in prior reviews, this place essentially runs with only one staff member- the front desk person. They should wear roller skates. But during my visit it was like being in a college dorm with only one RA. Always someone hanging in the halls,...More
Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 2 November 2015
Thank you for your recent review of your stay. Please know that we are sincerely sorry that your stay did not meet your expectations. In response to your feedback, I will work to ensure that our staff is readily available to prevent your experience from...More
My Check In was handled very courteously and quickly by Mike who was also nice enough to bring me the kitchen items I needed. Heather was also very nice and brought me bath towels since none were in the room when I first entered after...More
Thank John S
Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 13 October 2015
Thank you so much for posting a review of our property. I’m so pleased to read that you had a great stay at our hotel! I truly appreciate your kind comments regarding our staff and the excellent customer service they provided. I’m proud of our...More
Since we got a $75 rate by going through Hotwire, and we only needed 1 night, I suppose I should not complain. The place was acceptable for our purposes. The room was adequate and clean enough.
When we checked in, the clerk at the front...More
Response from Manager_11525, General Manager at Extended Stay America - Boston - Westborough - Computer Dr.Responded 30 September 2015
Thank you for taking the time to write a review of your stay. I sincerely apologize that the representative who checked you in seemed disgruntled and unwelcoming. I am going to speak to all representatives to ensure that this does not happen again in the...More
US$97 - US$117 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Extended Stay Deluxe - Westborough Hotel Westborough