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Residence Inn Boston Westborough

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Residence Inn Boston Westborough
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118 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Manila, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

Hotel employees are so nice! Shout out to Ibrahim who never fails to greet you with smiles every morning during breakfast! The people in front desk are very accommodating too. It definitely feels like home! Rooms are always clean and neat. Thank you, housekeeping!

1 Thank Arby_Pilapil
Tel Aviv, Israel
2 reviews
Reviewed 2 weeks ago

been there twice in the last 2 years. the rooms are fairly big and very clean, they come with a fully equipped kitchen (fridge,microwave, stove and utensils) so you can cook your own food if you wish. the acoustics can be better as sometimes you can hear people walking in rooms above you but it's not so bad as the... More 

Thank kfirlev7
Morristown, New Jersey
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

When we arrived late at night, the on-duty manager was very charming and helpful. Just to thing I needed after a long day. As we made our way to our room, I was a bit apprehensive seeing how shabby the exterior looked (stained walkways, rust on utility doors, etc.) However we were very pleasantly surprised when we entered our room,... More 

1 Thank Phelman-Kech
The Villages, Florida
Level Contributor
106 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 October 2016

I have stayed at this hotel twice and each time thought it was totally fine. It is clean, quiet and well-managed. I do not care care much for the design of the building, which has a number of rooms accessible only by outside entrances from hallways at the top of exterior stairs. I just prefer hotels with all of the... More 

Thank Acinonyx60
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Thank you for your feedback on your recent stay with us. We're happy that you returned for another stay with us and found it enjoyable, aside from the property layout. We hope to see you again on your next visit to the Westborough area. Sincerely, Ted, AGM More 

Bellevue, Washington
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 September 2016

Stayed here for 5 nights in a one bed room suite. Room was adjacent to the pool and it was awesome to be that close to the pool. A/C was good, bed was comfortable, bathrooms were clean and house keeping (trissa) was punctual and always wished with a smile. Front desk Alia was really cool and very knowledgeable about the... More 

Thank Jagdhish S
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 August 2016

I have earlier lived in Marriott chain of hotels and this one currently, it is a good hotel ... they provide breakfast on all days and free wi-fi. Breakfast quality is good with some options to choose for both vegetarians and otherwise. The staff is helpful and help out with any questions that you might have. It also has a... More 

1 Thank Ravindra B
Washington DC, District of Columbia
Level Contributor
124 reviews
121 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 16 August 2016

Spacious and quiet top floor one-bedroom suite. AC managed quite well on a very hot weekend. Bed was comfortable. Only complaint was that the bathroom could've been a little cleaner - instead of mopping, a vacuum would've been better for the floor. Good, standard RI breakfast (but much of the food was gone by 9:30). Friendly service from the front... More 

Thank DCguy20002
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 July 2016

Arrived at 11 pm to be told that there were no rooms in a very nasty tone -this was before "hello" and even before I could even say I had a reservation! It went down hill from there. Mind you I had a reservation for 4 days prior - the power had been out for 6 hours and they couldn't... More 

1 Thank A7507HRjasonh
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Thank you for bring this to our attention. I am very sorry for your experience and would be happy to discuss the situation further. Please feel free to contact me at the hotel at your convenience. Sincerely, Ted, AGM More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2016 via mobile

I was here last week for work and stayed for 5 days, and everything was great. Staff is/was super friendly and helpful, rooms were clean and comfortable and I honestly had no complaints. I once worked for Marriott, many moons ago, so I'm pretty familiar with what they expect from their employees with regard to customer service and quality and... More 

Thank charlotte h
Williamstown, Massachusetts
Level Contributor
214 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
Reviewed 23 July 2016

I rarely review chain hotels, and when I do it's because they are either terrific or terrible. This place is fairly middling, reasonably clean. okay bed, good linens, really sad breakfast—okay, it's a chain. The man who checked us in, wearing an "assistant manager" name tag, was not especially helpful and seemed to make less than any effort to be... More 

Thank jww1075
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Please accept out apologies for your experience at the hotel during your stay as we overcame a brown out in the morning and a complete power outage from a micro burst in Westborough Friday evening. We are working to ensure this is an isolated incident. We hope that you give us another opportunity to have you as our guest. Sincerely,... More 

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Room/Suite (28)
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Boston Westborough combines comfort, style, and convenience to provide the ultimate in productivity and relaxation. Our Westborough hotel has perfected the extended stay experience with a convenient location, modern amenities and spacious Westborough hotel suites. As one of the top hotels in Westborough, MA, the Residence Inn Boston Westborough offers guest rooms that are 50% larger than traditional hotel rooms and feature luxury Marriott bedding, full kitchens, complimentary WiFi, large work desks and more. Our Westborough suites offer separate areas for sleeping, living, eating and working. Swim in our seasonal outdoor pool, unwind in our large guest suites, enjoy the company of follow guests at The Residence Inn Mix - our complimentary evening socials featuring local flavors, or hang out in the lobby after a game at Gillette Stadium. Just 8 miles from Worcester, 30 miles from Boston, and 45 miles from Providence, our Westborough hotel is ideal for business and leisure travel. ... more   less 

Additional Information about Residence Inn Boston Westborough

Address: 25 Connector Road, Westborough, MA 01581
Region: United States > Massachusetts > Westborough
Price Range: RM639 - RM1,179 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Westborough 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Residence Inn Boston Westborough Hotel Westborough
Residence Inn Westborough
Westborough Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Westborough staff and other travellers.
1 question
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Questions? Get answers from Residence Inn Boston Westborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you don't want to hear people walking around in their room, choose the top floors”
 of 5 bubbles kfirlev7, 14 Nov 2016 | Read review
“Go somewhere else for breakfast”
 of 5 bubbles Phelman-Kech, 12 Nov 2016 | Read review
“Some rooms, above the ground floor, are accessible only by outside stairs / hallways.”
 of 5 bubbles Acinonyx60, 24 Oct 2016 | Read review
“1st floor rooms are convinient and are at walking distance from car parking and lobby”
 of 5 bubbles jagdhishs, 8 Sep 2016 | Read review
“Do not....”
 of 5 bubbles A7507HRjasonh, 25 Jul 2016 | Read review
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