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Residence Inn Boston Westborough

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Residence Inn Boston Westborough
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122 Reviews from our TripAdvisor Community

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Showing 121: English reviews
Washington DC, District of Columbia
Reviewed 16 August 2016

Spacious and quiet top floor one-bedroom suite. AC managed quite well on a very hot weekend. Bed was comfortable. Only complaint was that the bathroom could've been a little cleaner - instead of mopping, a vacuum would've been better for the floor. Good, standard RI breakfast (but much of the food was gone by 9:30). Friendly service from the front...

Thank DCguy20002
Reviewed 26 July 2016

Arrived at 11 pm to be told that there were no rooms in a very nasty tone -this was before "hello" and even before I could even say I had a reservation! It went down hill from there. Mind you I had a reservation for 4 days prior - the power had been out for 6 hours and they couldn't...

1Thank A7507HRjasonh
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Thank you for bring this to our attention. I am very sorry for your experience and would be happy to discuss the situation further. Please feel free to contact me at the hotel at your convenience. Sincerely, Ted, AGM

Reviewed 25 July 2016 via mobile

I was here last week for work and stayed for 5 days, and everything was great. Staff is/was super friendly and helpful, rooms were clean and comfortable and I honestly had no complaints. I once worked for Marriott, many moons ago, so I'm pretty familiar with what they expect from their employees with regard to customer service and quality and...

Thank charlotte h
Williamstown, Massachusetts
Reviewed 23 July 2016

I rarely review chain hotels, and when I do it's because they are either terrific or terrible. This place is fairly middling, reasonably clean. okay bed, good linens, really sad breakfast—okay, it's a chain. The man who checked us in, wearing an "assistant manager" name tag, was not especially helpful and seemed to make less than any effort to be...

Thank jww1075
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Please accept out apologies for your experience at the hotel during your stay as we overcame a brown out in the morning and a complete power outage from a micro burst in Westborough Friday evening. We are working to ensure this is an isolated incident. We hope that you give us another opportunity to have you as our guest. Sincerely,...

Reviewed 16 July 2016

This is a pretty standard Residence Inn. It's a little off the main high way, appears to be pretty new, and the staff was nice the 1 night we stayed. The breakfast was what you'd expect, good, but not great. When we first arrived, the garbage in our room hadn't been cleaned out, so we called the front desk and...

Thank ee978
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Thank you for your feedback on your stay at the Residence Inn. I apologize for the over site in housekeeping and am happy that we were able to remedy the issue to your satisfaction. The design decision for the hotel was to have all queen size beds. While we are a kid and pet friendly hotel we primarily cater to...

Reviewed 29 June 2016

We stayed here for 3 weeks while waiting to move into our new home and it was an all around great stay. The rooms are clean, the staff is professional, polite, and accommodating, the breakfast is good and changes daily, and the weeknight (Monday-Wednesday) meet up events are fun and an added bonus. I would highly recommend this hotel to...

Thank Tim w
Reviewed 27 June 2016

I stayed here for one month as I relocated from the UK to the US. The hotel rooms are clean and tidy, they offer a wide range of living equipment for a long stay the only thing it was lacking was an oven which was a shame, especially considering they had a stove. Laundry and Hotel shop were ok. A...

Thank Adam C
New Milford, Connecticut
Reviewed 20 June 2016

We are Gold Elite Marriott Rewards. We travel all summer for my husband's summer baseball team. Thus, we spend A LOT of time in hotels. This year we are traveling with our 5.5 month old. We chose the Residence Inn because of the kitchen and my ability to clean bottles, etc. Also a 1 room Suite works well so we...

Thank maestra611
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Thank you for sharing your feedback on your stay with us. I'm happy your stay was pleasant and you will be returning in July. Please feel free to contact the hotel and we will be happy to arrange your housekeeping service around your baby's schedule. We look forward to seeing you when you return. Ted - AGM

Boston, Massachusetts
Reviewed 26 May 2016

This is a very comfortable Residence Inn, with all of the expected amenities. Convenient to I 495, I 90, Rt 9 and Rt 30, this is a good nesting place for a lot of the techies in the area (nearby roads are named "Computer Dr" and "Research Dr"). Lots of good restaurants nearby in downtown Westborough. Not far from the...

Thank Trainman334
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Thank you for your comments. I am happy that you enjoyed your stay. I have shared you feedback with the team here and they are excited you appreciated their service. I'm truly sorry about the noise. If you would like to contact me directly at the hotel and let me know where you stayed in the hotel I will be...

Middlesex, Vermont
Reviewed 19 May 2016

We were attending WPI graduation in Worcester and the hotel options were limited and pricey. We were familiar with the area from hockey tournaments and it is a convenient location no matter which way you go. We weren't there long (12 hours) but having a 2 bedroom/2 bathroom suite with breakfast gave us everything we needed at a AAA rate...

Thank xjet
Ted P, Front Office Manager at Residence Inn Boston Westborough, responded to this review

Thank you for your review. I'm happy you enjoyed your stay and hope you had time for breakfast given how short of time you were here. We hope you are able to stay with us again the next time you are in Westborough. Ted

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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The Residence Inn Boston Westborough combines comfort, style, and convenience to provide the ultimate in productivity and relaxation. Our Westborough hotel has perfected the extended stay experience with a convenient location, modern amenities and spacious Westborough hotel suites. As one of the top hotels in Westborough, MA, the Residence Inn Boston Westborough offers guest rooms that are 50% larger than traditional hotel rooms and feature luxury Marriott bedding, full kitchens, complimentary WiFi, large work desks and more. Our Westborough suites offer separate areas for sleeping, living, eating and working. Swim in our seasonal outdoor pool, unwind in our large guest suites, enjoy the company of follow guests at The Residence Inn Mix - our complimentary evening socials featuring local flavors, or hang out in the lobby after a game at Gillette Stadium. Just 8 miles from Worcester, 30 miles from Boston, and 45 miles from Providence, our Westborough hotel is ideal for business and leisure travel. ... more   less 

Additional Information about Residence Inn Boston Westborough

Address: 25 Connector Road, Westborough, MA 01581
Region: United States > Massachusetts > Westborough
Price Range: RM615 - RM1,203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Boston Westborough 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Residence Inn Boston Westborough Hotel Westborough
Residence Inn Westborough
Westborough Residence Inn
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Boston Westborough staff and other travellers.
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Questions? Get answers from Residence Inn Boston Westborough staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at one of the many other area hotels”
 of 5 bubbles gizmosmom, 27 Dec 2016 | Read review
“if you don't want to hear people walking around in their room, choose the top floors”
 of 5 bubbles kfirlev7, 14 Nov 2016 | Read review
“Go somewhere else for breakfast”
 of 5 bubbles Phelman-Kech, 12 Nov 2016 | Read review
“Some rooms, above the ground floor, are accessible only by outside stairs / hallways.”
 of 5 bubbles Acinonyx60, 24 Oct 2016 | Read review
“1st floor rooms are convinient and are at walking distance from car parking and lobby”
 of 5 bubbles jagdhishs, 8 Sep 2016 | Read review
5 of 5