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Hampton Inn & Suites Westford - Chelmsford

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Traveller (47)
Room & Suite (33)
Dining (16)
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Overview
  • Excellent50%
  • Very good33%
  • Average13%
  • Poor2%
  • Terrible2%
Travellers talk about
“highway side”(11 reviews)
“road noise”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Hampton Inn & Suites Westford - Chelmsford
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hampton Inn & Suites Westford - Chelmsford
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)
There are newer reviews for Hampton Inn & Suites Westford - Chelmsford
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Show reviews that mention
All reviewshighway sideroad noisecomplimentary breakfastboiled eggsking suitevery pleasant staythe breakfast areagreat place to stayyogurtnice breakfastthe hotel is cleanbusiness tripstayed one nightindoor pooleasy accessbed was very comfortableconvenient location
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21 - 25 of 562 reviews
Reviewed 11 December 2017

We checked in after 6 pm and I asked for an upgrade since we are Diamond to one of the end rooms with bathtub. He hesitated but then said since we were only staying one night he would do it? The hotel was mostly empty....More

Thank BerlinG-ParisF
Response from Dawn T, Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 13 December 2017

We hope you'll accept our sincerest apologies for falling short on our high service standards. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. I am so sorry for the...More

Reviewed 1 December 2017

We chose this hotel because it was outside of Boston, not far from Concord/Lexington. We enjoyed using the spaghetti like roads to get to Old Orchard House and Walden Pond. It was also more reasonable in price. We used the handy laundry room on the...More

Thank Ron L
Response from Dawn T, Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 2 December 2017

Thank you for completing the Hilton guest survey from your recent stay. I certainly appreciate your positive scoring in all areas and will share this with all at tomorrow's staff meeting. It is a pleasure knowing that a valued guest had a Happy stay. I...More

Reviewed 29 November 2017

We stayed there for a youth basketball tournament at Millworks. The hotel is very close to the basketball facility, the staff was wonderful to the kids (and there were a lot of them), they had an outdoor court at the hotel and a pool to...More

Review collected in partnership with Hampton
Thank ASJ4
Response from Dawn T, Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 2 December 2017

I am so happy to hear that you and your boys enjoyed your stay here. It was a pleasure having hosting your group and - yes - boys will be boys! We understand and always try to make them feel welcomed.

Reviewed 28 November 2017

Breakfast mediocre. Breakfast buffet attendent snippy. Fitness room closed. Manager difficult to contact. No place in lobby to sit down except at mismatched heights of tables and chairs. High tables with low chairs makes or high chairs with low tables makes it challenging to eat...More

Review collected in partnership with Hampton
1  Thank L1734ODsandrak
Response from Dawn T, Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 29 November 2017

We hope you'll accept our sincerest apologies for falling short on our high service standards. While we do our best to always deliver a smooth experience, it appears we fell short and did not meet expectations during your visit. I do apologize for not coming...More

Reviewed 28 November 2017

The hotel was overall very good. Service was excellent. Staff was the staff was very helpful and friendly. Room was spacious and clean. Location was great for our our needs it was close to my family’s home. The gym was closed for renovations but the...More

Review collected in partnership with Hampton
1  Thank E1650XMjamesm
Response from Dawn T, Manager at Hampton Inn & Suites Westford - ChelmsfordResponded 29 November 2017

Thank you for completing the Hilton guest survey from your recent stay. I certainly appreciate your positive scoring in all areas and will share this with all at today's staff meeting. It is a pleasure knowing that a valued guest had a Happy stay. Happy...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Dry Cleaning
Self-Serve Laundry
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$130 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$252 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (47)
Room & Suite (33)
Dining (16)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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19 January 2017|
AnswerShow all 2 answers
Response from ct-cruisers | Reviewed this property |
I would call the hotel directly
0
Votes
993deannar
22 November 2015|
AnswerShow all 2 answers
Response from Cnrgj5 | Reviewed this property |
No, there was a pool but no hot tub.
0
Votes
Room Tips
"Room 415 was perfect for us ( family of 4). Window below the red letters of Hampton Inn & Suites."
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"Had 2 Handicapped suites that were huge and connected together which were used for hair in one and make up in..."
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"Top floor works best, and away from the elevator"
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"Request a room upstairs"
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