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Northside Motel

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Northside Motel
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168 Reviews from our TripAdvisor Community

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Showing 163: English reviews
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Kentucky
Reviewed 4 weeks ago

I used to like this place, but service has gone downhill. They didn't have breakfast in the morning, only once could I find someone at the front desk, the "blanket" on the bed was a very thin one wedged between two sheets, and they didn't respond to my requests for assistance.

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Helpful?
Thank FoodRunFun
northsidemotel, Webmaster at Northside Motel, responded to this review

Dear Guest, Thank you for choosing the Northside Motel for your recent stay and the review. We definitely appreciate every kind of criticism and suggestions about our hotel. I n fact, it’s one of the only ways we can improve. We would like to inform that we are taking appropriate steps on all your observations and show the improvement. We...

Las Vegas, Nevada
Reviewed 18 February 2017

I enjoyed staying here because it was family run with a family flair to it. The rooms were very unique, clean, and custom so we felt like we were staying in a B&B or someone's house. My room was very large and there were beverages in the room (nice touch). The breakfast wasn't good, but that's okay. Everyone should visit...

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Helpful?
Thank Gloria G
northsidemotel, Webmaster at Northside Motel, responded to this review

Dear Guest, Thanks for your kind comments. I’m very pleased you enjoyed our clean rooms, comfortable beds and friendly staff. We’ll see what we can do to further improve the breakfast so that it will be even more appealing to you on your next stay. I hope you will recommend us to others, and we look forward to having you...

Reviewed 14 February 2017

The room that I got was in February the heating system in the room seemed to be barely working. It was very loud when turned on so you had to make a choice between warmth and being able to sleep without tons of clanking. For the price I couldn't complain though and it is right beside Williams College which is...

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Helpful?
Thank Mia K
northsidemotel, Webmaster at Northside Motel, responded to this review

Dear Guest, It is nice to note that you chose Northside Motel for your recent stay. We appreciate the review and we take it quite seriously for improvement. We apologize for your experience howsoever it might have happened. We have checked all the amenities and to ensure the rooms are in a perfect condition before a new guest is checked...

Salem, Massachusetts
Reviewed 14 February 2017

Arrived at this motel to see siding falling off the front of the building. Everything was old and run down. The dropped ceiling tiles were patched with off colored tiles, no effort made to purchase white ceiling tiles to match. We got on the phone and found another hotel available to lay our head. The location was not worth it.

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Helpful?
Thank CBZ1966
northsidemotel, Webmaster at Northside Motel, responded to this review

Dear Guest, Greetings from the Northside Motel. Thanks for your stay and the review. We shall definitely check and take action on your remark. We won’t justify, but shall investigate on this and take necessary actions. Guest reviews always help us to improve. You are always welcome to stay with us and we will offer you the best hospitality. Sincerely,...

Reviewed 22 November 2016

Thank you for another great stay in Williamstown. Clean rooms, nice free breakfast, and on-site owners with old fashioned motel charm. Northside is not fancy or elegant. Nor does it try to be. We are Williams and Middlebury alums who have stayed multiple times for college events. It is literally across the street from campus. Northside is a wonderful value....

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Helpful?
Thank Douglas N H
northsidemotel, webmaster at Northside Motel, responded to this review

Dear Guest, We thank you for your kind words about our hotel and services. It is feedback like this that keeps us motivated to continue providing our excellent service to our customers. Customer satisfaction is our top priority and we are happy that you are completely satisfied with us.we will continue to improve our services and infrastructures. We look forward...

Springfield, Massachusetts
Reviewed 21 November 2016

The Northside has many benefits,,,,It is basically on the Williams College campus which is located in the beautiful village of Williamstown. The college offers many activities for visitors from athletics to the theater and beyond. All this is in walking distance from the Northside Motel. We stayed in a clean, spacious, comfy and homey room with two double beds. The...

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Helpful?
Thank Kathryn B
northsidemotel, webmaster at Northside Motel, responded to this review

Dear Guest, Thanks for your comments. I’m pleased that you had a good experience with us.We’re also always working to get better. I hope you will give us another chance and see that we’re doing what we can to improve and enhance the guest experience. Sincerely, Hotel Manager

Carson City, Nevada
Reviewed 1 November 2016

All you really need for a stay at Williams College. Comfortable bed and very convenient location. Continental breakfast is pretty basic, and it'd be nice if it was available earlier than 7:30 AM. Owners are very friendly.

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Helpful?
Thank kejtlopes
northsidemotel, Webmaster at Northside Motel, responded to this review

Dear Guest, We very much appreciate and value your feedback. It is always a pleasure to receive positive feedback. I will share this review with my team and we’ll strive to make your next stay even better. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than this one. Sincerely, Hotel...

Hopedale, Massachusetts
Reviewed 23 October 2016

My husband and I were visiting our son at MCLA for family weekend and needed a place close by for one night stay. Asked for a quiet room when called to book and person on phone said he would place us on 3rd floor. We arrived for check-in at about 7pm. Man at the desk was very friendly and the...

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Helpful?
Thank chelnapper
Northside01267, webmaster at Northside Motel, responded to this review

Dear Guest, I’m Happy you had such a nice experience with us, and I sincerely thank you for your positive comments. I’m extremely happy that you had such a pleasant stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

A TripAdvisor Member
1 review
Reviewed 21 October 2016

The rooms and breakfast are bare-bones, but everything is clean and orderly, the staff are helpful and courteous, breakfast is provided, and the cost is exceptional. Extra effort was made to accommodate our after-hours arrival.

Review collected in partnership with this hotel
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Helpful?
Thank A TripAdvisor Member
Northside01267, webmaster at Northside Motel, responded to this review

Dear Guest, I’m glad you had such a nice experience with us, and I sincerely thank you for your positive comments. We enjoy providing a great experience for all kinds of travelers, and I’m very pleased that you enjoyed being with us at our hotel. We’ll be here for you in the future if you visit the area again, and...

Cambridge
Reviewed 18 October 2016

We stayed for one night. The room was decent for the price $120. Bed was uncomfortable. Lighting was very poor in the room as well as bathroom. Good shower. The hotel needs some TLC! Breakfast did not look that great.

Review collected in partnership with this hotel
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Helpful?
Thank Blessedhusband
Northside01267, webmaster at Northside Motel, responded to this review

Dear Guest, Thanks for your comments.I'm happy that you like room,shower but I’m sorry that we failed to meet your expectations in some ways. I’m disappointed that we could not satisfy you, I apologize. I hope when you visit the area again you will give us another chance to meet your needs. I’m certain we’ll do better for you next...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
Northside located in the heart of williams college campus walking distance to all activities. Offer very nice accommodation to their patrons our highly trained staff make sure fulfill our gurst needs with great services make their stay very comfortable..Offer fresh coffee with complimentary brake fast serve daily in our coffe bar...please do call us to reserve your next stay to save more.. ... more   less 

Additional Information about Northside Motel

Address: 45 North St, Williamstown, MA 01267-2040 (Formerly Northside Motel at Williams College)
Region: United States > Massachusetts > Berkshires > Williamstown
Price Range: RM248 - RM483 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Northside Motel 2*
Number of rooms: 33
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Also Known As:
Northside Hotel Williamstown
Northside Motel Williamstown
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Questions & Answers

Questions? Get answers from Northside Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Watch for discounts on Booking or other reservation sites.”
 of 5 bubbles RMarois, 10 Oct 2016 | Read review
“The bad room was # 217, the good one was # 221”
 of 5 bubbles NIGBoston, 8 Sep 2016 | Read review
“Stay in the rooms behind the main building”
 of 5 bubbles jbsc64, 31 Aug 2016 | Read review
“Corner room near the basketball hoop was just what my son wished for.”
 of 5 bubbles Q1211ZGelizabethl, 30 Aug 2016 | Read review
“King room above office was nice with the porch right outside the door”
 of 5 bubbles Q8409JWkevinc, 14 Aug 2016 | Read review
5 of 5