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Courtyard Boston Woburn/Boston North

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#2 of 11 Hotels in Woburn
Certificate of Excellence
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Courtyard Boston Woburn\/Boston North
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487 Reviews from our TripAdvisor Community

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Showing 474: English reviews
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Ballston Spa, New York
Reviewed 2 weeks ago

Used marriott rewards to redeem for a night stay. Direction to hotel was not easy or noticable with any signs after you exit the highway 95. I had to detour once. Upon arrival, front desk staff had greeted and ready to check me in. However, she speaks like a robot or would say 'follow the script'. Don't feel like i'm...

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Helpful?
Thank Shirley5678
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear Shirley5678, Thank you for choosing the Courtyard Boston Woburn/Boston North for your recent travel needs. I truly appreciate your honest feedback regarding the check-in experience, this information is invaluable so we can continue to better train and develop our team! I apologize you did not find the transaction to be sincere and genuine and please know it is our...

Coello, Illinois
Reviewed 2 weeks ago

Was 10 hours late getting to hotel and Taj treated us like family. When I asked her if there was anything close and open to grab a meal (it was 11:53pm)...she suggested a local pizza shop and dialed the # for us and gave us a menu for delivery. She provided plates, silverware and ice. She truly made us feel...

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Helpful?
Thank Topkick73
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear Topkick73, Thank you so much for sharing your comments on receiving the best customer service from Taj! We are so happy to hear she was able to make your late arrival enjoyable and provide a great option for a late bite to eat! We hope your travels bring you back to Woburn soon, as we look forward to serving...

London, United Kingdom
Reviewed 2 weeks ago

I have not stayed at the hotel for a few months. Taj welcomed me like a long lost friend. She always has time for you and she cannot do enough to help. Taj is a great ambassador for your company I would also like to mention Donna behind the bar and Veronica at breakfast, lovely people.

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Helpful?
Thank johnhmac
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear johnhmac, Welcome back to the property, we are so thrilled to hear you enjoyed your return! It is so great to hear your wonderful feedback about our associates Taj, Donna & Veronica, they will be extremely excited to hear your kind words! We hope to see you again soon! Sincerely, Alison

Reviewed 3 weeks ago

I felt taken care of, known as an individual, and got top-notch service from both Taj at the front desk and Donna in the bistro. Donna knew I had guests from out of town and gave us a great restaurant recommendation, plus greeted me by name each day, asked me about my day, and made me feel included and welcome....

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Helpful?
Thank Betsy R
Reviewed 3 weeks ago via mobile

Toilet leaked , windows leaked . Someone spilled food on the floor outside of the elevator on the 3rd floor yesterday and it was still there when we left this morning . The 3rd floor hallway smelled of pot .

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Helpful?
1Thank Thomas M
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear Thomas M, Thank you for taking the time to provide your valuable feedback regarding your recent stay with us here at the Courtyard Boston Woburn/Boston North. Please accept our sincerest apologies for the issues you experienced in your guestroom and the condition of the hallway. Please know this is not a regular occurrence at our property and will work...

Las Vegas, Nevada, United States
Reviewed 3 weeks ago via mobile

From the moment I walked in I knew I was in really good hands. I've been to many hotels and never experienced anything like it. The hospitality there was outstanding. Thanks to Taj the receptionist my stay was unbelievable. She went above and beyond. The rooms are great and very clean. Thanks again. Thiago

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Helpful?
Thank Thiago C
Sacramento, California
Reviewed 21 March 2017

You would think that if you're going to build a restaurant in a location with no restaurants within walking distance AND you tout your "bistro" to every check in, then you would at least have that restaurant be appropriately staffed with competent help. Nope.... sit 20+ minutes while staff run around complaining. Finally people are standing in line by the...

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Helpful?
Thank William C
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear William C, Thank you for taking the time to share your feedback with us regarding your recent stay here at the Courtyard Boston Woburn/Boston North. Please accept my sincerest apologies for not being able to meet your needs in our Bistro outlet. While we aim to provide each guest with a positive experience we have unfortunately fallen short during...

East Greenwich, Rhode Island
Reviewed 19 March 2017

I have had the pleasure of staying at this hotel regularly and am always impressed with how welcoming the staff are and how they consistently deliver excellent service at the front desk, the restaurant and how clean the rooms are. I would strongly suggest that you give this place a try!

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Helpful?
1Thank Kelly M
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear Kelly M, Thank you for taking the time to provide such great feedback regarding your past stays here at the Courtyard Boston Woburn/Boston North! It is so great to hear our staff is able to provide such excellent service and a consistent product time and time again as your frequent our property. With a spirit to serve we look...

west greenwich, United States
Reviewed 16 March 2017

I travel on business every week for my company. I always look forward to getting assignments in the Cape Ann area near Boston. The Marriott Courtyard in Woburn is my favorite hotel.The rooms are clean and comfortable. The front desk staff is friendly. The Bistro is outstanding. The breakfast is terrific. The best part is the professional and friendly service...

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Helpful?
Thank Ronald B
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear Ronald B, Thank you for taking the time to share your feedback regarding your experiences here at the Courtyard Boston Woburn/Boston North! It is so great to hear that our staff is able to provide you with a wonderful experience each time you stay! Donna will be thrilled to hear your feedback regarding her service and how much you...

Huntsville, Alabama
Reviewed 15 March 2017

I would like recognize Taj the front desk clerk the morning of 3/8/17. I came down to the lobby to get directions to the nearest hospital. She went above and beyond her duties to make sure I made it to the hospital ok that morning. Her care and response was like I was talking to my mom. (I even called...

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Helpful?
Thank gregorywtonge
Alison S, Manager at Courtyard Boston Woburn/Boston North, responded to this review

Dear gregorywtonge, Thank you for taking the time to share your feedback regarding your recent stay with us here at the Courtyard Boston Woburn/Boston North. We are so thrilled to hear Taj was able to provide you with such exceptional service during your stay with us. We take great pride in the fact our associate was able to go above...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Woburn, MA, just off I-93 near Route 128/I-95, our hotel is convenient to many local businesses, including Burlington Mall, and is just a few miles away from historic Faneuil Hall, Fenway Park and Logan International Airport. Experience newly renovated guestrooms and public spaces. The highlight of our new lobby experience is The Bistro Plus- Eat. Drink. Connect., which provides our guests with dine in or on the go healthy food and beverage offerings in the morning, and evening dinner service with cocktails nightly. Our lobby now offers inviting, flexible spaces to work or relax in, free Wi-Fi throughout and easy access to the latest weather, news and airport conditions via our GoBoard. Planning an event? Let our event staff provide you the perfect options to wow your attendees. Our multi-use event rooms (boardrooms and function rooms for groups from 10-110) offer flexible space, a variety of menu items to fit any budget, and an array of audio visual choices. Our refreshing level of customer service, thoughtful amenities and ideal location make us a perfect choice when travel brings you to the Boston area. ... more   less 

Additional Information about Courtyard Boston Woburn/Boston North

Address: 700 Unicorn Park Dr, Woburn, MA 01801-3323
Region: United States > Massachusetts > Woburn
Price Range: RM577 - RM1,237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Boston Woburn/Boston North 3*
Number of rooms: 192
Reservation Options:
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Also Known As:
Courtyard By Marriott Woburn Boston North Hotel Woburn
Courtyard Woburn Boston North
Woburn Courtyard
Woburn Marriott
Hotel Style:
#1 Business Hotel in Woburn
#1 Family Hotel in Woburn
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Boston Woburn/Boston North staff and other travellers.
4 questions
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Cornish, Maine
Cornish, Maine
New York
over a year ago

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Questions? Get answers from Courtyard Boston Woburn/Boston North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depending on what you like the even room numbers do not face the highway.”
X3701MSkellym, 19 Mar 2017 | Read review
“Commanding view of I-93. Close to Boston, close to other localities like Salem, Danvers and Beverly.”
78ronaldb, 15 Mar 2017 | Read review
“Rooms are clean and comfortable”
gregorywtonge, 14 Mar 2017 | Read review
“you hear the elevators go up and down if your room is right next to it”
Marir313, 7 Mar 2017 | Read review
“Wifi was great for me; suggest you check before unpacking;”
ralphwilhelm1, 12 Feb 2017 | Read review
5 of 5