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Residence Inn Worcester

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Traveller (23)
Room & Suite (36)
Dining (12)
Overview
  • Excellent52%
  • Very good36%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“pool table”(14 reviews)
“front desk”(37 reviews)
“full kitchen”(14 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (316)
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314 results
Traveller rating
161
113
27
10
3
Traveller type
Time of year
LanguageEnglish
161
113
27
10
3
Show reviews that mention
All reviewspool tablefront deskfull kitchenyogurtliving areashort driveindoor poolextended staymedical centerbusiness tripvery nice stayeasy accessmany choicesroom was spaciouslate at nightthe breakfast areaconvenient location
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1 - 5 of 314 reviews
Reviewed 2 weeks ago via mobile

Checked in at 6. Reset AC which isn’t working. 79 degrees in room. 630 Called down. Maintenance played with system. Told them I tried to reset and it’s out. They asked me to give it an hour. It’s now 8:50pm. Room 80 degrees. Call down...More

Thank matthewlL7896GO
Response from Ricardo S, General Manager at Residence Inn WorcesterResponded 2 weeks ago

Dear guest, Thank you very much for taking the time to share your experience! We appreciate your feedback and will do our very best to fix the problem and avoid that the same issue happens again in the future. We apologize for the big inconvenience...More

Reviewed 4 weeks ago

Stayed here on a weeknight in July, what a wonderful getaway from the hustle and bustle of the city in this great location near UMass Medical. The staff was extremely helpful and friendly, breakfast had plenty of very good offerings (fix the toasters though!!) and...More

Thank mll68
Response from Ricardo S, General Manager at Residence Inn WorcesterResponded 1 week ago

Dear guest, Thank you very much for your feedback! We appreciated your time to share your experience with us. We are glad you enjoyed your stay with us and we hope to serve your again in the future. Regards, The General Manager

Reviewed 15 July 2018

I have been staying here for years when traveling to Worcester for business. The staff, many of whom have been there for years, are always friendly & helpful. And they remember me which is a really nice feeling. The property is in excellent condition -...More

Thank Nancy C
Response from Ricardo S, General Manager at Residence Inn WorcesterResponded 1 week ago

Dear guest, Thank you very much for taking the time to share your experience with us! We appreciate your comments about our property and about our staff. We are thankful for your loyalty to the Residence Inn Worcester and hope to serve you again for...More

Reviewed 21 June 2018

This is a fairly new renovated property with very nice fourier and kitchen areas, but the rooms are dark and dingy. For some silly reason, they placed dark furniture, dark walls, etc instead of brightly colored ones, so they look old and dingy. The evening...More

Thank WoodyFL
Response from Ricardo S, General Manager at Residence Inn WorcesterResponded 29 June 2018

Dear guest, Thank you very much for sharing your experience! We appreciate your comments and will definitely use them to improve our service. We totally understand your frustration about not having the channels for Summer baseball. We will address this issue and hopefully will be...More

Reviewed 12 June 2018

We got a king suite it was nice except the desk chair was broken and the couch really, really should be replaced. We would not sit on either. Other than that everything else was great. It was close to the hospital and everything you could...More

1  Thank Walter P
Response from Ricardo S, General Manager at Residence Inn WorcesterResponded 19 June 2018

Dear guest, Thank you very much for taking the time to post a review! We appreciate your feedback and apologize for the inconvenience with the couch and chair. We have already shared your comments with the appropriate team, so we can fix the issue and...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Meeting Rooms
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Pets Allowed ( Dog / Pet Friendly )
Multilingual Staff
Non-Smoking Hotel
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$128 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Worcester
#3 Centrally Located Hotel in Worcester
#4 Family Hotel in Worcester
#6 Business Hotel in Worcester
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
Details
Price range
US$128 - US$265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Quiet Hotel in Worcester
#3 Centrally Located Hotel in Worcester
#4 Family Hotel in Worcester
#6 Business Hotel in Worcester
Room types
Suites, Kitchenette, Family Rooms, Non-Smoking Rooms
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Traveller (23)
Room & Suite (36)
Dining (12)
Pool & Beach (1)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
mlverdini
7 June 2016|
AnswerShow all 3 answers
Response from Belin421 | Reviewed this property |
There is also a basketball court outside and a walking trails across the street in you are an outdoor person.
0
Votes
PMcMahon06
16 May 2015|
AnswerShow all 2 answers
Response from karenbearcountry | Reviewed this property |
We always have a car but the train station in Worcester is very nice. You could take a quick taxi ride. The train station is right off 290. I really liked the Residence Inn. Very clean just dimly lit by the bathroom.
0
Votes
Naokat
29 October 2014|
AnswerShow all 4 answers
Response from Colwen_MGMT | Property representative |
Hi Noakat, We have an indoor pool here at the Residence Inn Worcester. Take a look at our website for an extensive list of all of our amenities: marriottsofworcesterma. com Thanks for your question! Best, Ricardo Santos... More
0
Votes
Room Tips
"I like rooms on higher floors - no one running around over your head."
Read review
"very quiet place first time for us to stay there not sure what any of the other rooms were like."
Read review
"the 4th floor gives the best views"
Read review
"Stay away (unless you do not mind a dirty place)"
Read review
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