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Holiday Inn Express Worcester Downtown

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Traveller (27)
Room & Suite (22)
Dining (11)
Overview
  • Excellent49%
  • Very good36%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“cinnamon buns”(7 reviews)
“dcu center”(26 reviews)
“front desk”(44 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
2 Star accommodation
All hotel details
Additional information
Offers from Holiday Inn Express Worcester Downtown
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Worcester Downtown
Special Offer: Book Direct and Save
Hotel deals
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Rooms
3 Sep4 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (246)
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240 results
Traveller rating
116
86
27
6
5
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Time of year
LanguageEnglish
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116
86
27
6
5
Show reviews that mention
All reviewscinnamon bunsdcu centerfront deskwalking distanceoff the highwayturkey sausagepancake machinehousekeeping managerfew machinesroom was cleanfree breakfast isright next doorthe location is perfectmini fridgevisiting familythe entire staffpleasant stay
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1 - 5 of 240 reviews
Reviewed 2 weeks ago

good check in. very good free breakfast. clean room and nice bed. comfortable swimming pool. kind and considerate staff. pleasant stay. just why i stay at the holiday inn. not in a great area for eating out so we ordered in.

1  Thank calvin r
Hotel's Favourite
Reviewed 18 May 2018

This Express has to be one of the best we have stayed at. From check in to check out this staff goes above and beyond in customer service. From the great front desk staff of Claribel and Tim to the nice touch of having snacks...More

1  Thank bkpoud2
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 19 May 2018

Thank you for your words of appreciation and recognition for the work we do. All of us are thankful that you enjoyed our welcome station featuring water and snacks - it's our way of helping our guests refresh themselves after traveling to Worcester. That this...More

Reviewed 30 June 2018 via mobile

My experience with hotel and management was not good although the front desk staff that interacted with us were very nice. I reserved a room with two queen size beds for my college age son and myself. We were given a room with a king...More

Thank Gisele A
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 5 July 2018

Greetings Giselle: On behalf of the Management and Staff at The Holiday Inn Express Worcester Downtown, I would like to apologize for the inconsistencies in service requests that you experienced during your stay with. I have shared your comments with our Front Office Manager and...More

Reviewed 28 May 2018 via mobile

Pros Location is Central to Worcester area including downtown, hospitals and Lake Quinsigamond Near Shrewsbury Street restaurants Clean Decent breakfast of predictable Cons Immediate area is not walkable to anythingMore

Thank squirrelislander
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 29 May 2018

Thank you for writing about the hotel. Our location is very convenient and within walking distance of the DCU Center, The Palladium Theater as well as a number of restaurants including The 99s which is behind us - as is Starbuck's. We will keep the...More

Reviewed 21 May 2018

Great hotel. Great restaurant next door called the ninety niner. There are NO microwaves in the rooms but the hotel staff had one delivered before I could get settled in and out the door to the DCU Center. Great Hot breakfast on the 2nd floor...More

Thank cliffsiler
Response from Peter D, General Manager at Holiday Inn Express Worcester DowntownResponded 22 May 2018

Thank you for your review of the hotel and for your promise to return - we will be sure to keep everything in order for you - glad you enjoyed breakfast - we love those cinnamon rolls too. We will share your comments with everyone...More

View more reviews
About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Wheelchair Access
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Breakfast Available
Shuttle Bus Service
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$121 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Worcester
#2 Business Hotel in Worcester
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$121 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Worcester
#2 Business Hotel in Worcester
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (27)
Room & Suite (22)
Dining (11)
Questions & Answers
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pkpr98
7 August 2018|
AnswerShow all 4 answers
Response from bkpoud2 | Reviewed this property |
We have stayed at this Holiday Inn Express several times and have walked into downtown in the daytime and evening and found the area to be safe.
0
Votes
bettyb62
18 September 2017|
AnswerShow all 3 answers
Response from SaishaPhilippines | Reviewed this property |
Are you looking for short term rental?
0
Votes
Room Tips
"Second floor rooms are on same level as Breakfast Room - convenient!"
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"Do Not Hesitate To Stay Here,all room are good"
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"Hotel close to hospital, lots of sirens, choose a room at the back of hotel."
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""A home away from home""
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