Came to Worcester for work and didn't want to leave this hotel. The staff was amazing. From the shuttle driver to the front desk. I asked for late check out and they accommodated me no issues. Great stay.
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Stayed three nights. First night arrived saw a dime on the floor by the bed. Stayed there for three days so I question if anyone vacuums or cleans. Second day no replacement of a bath towel I used and found hair in the bed. Fortunately...More
BillSmith, Thank you for choosing to stay at the Courtyard Worcester during your recent travels. Please accept our apologies for the housekeeping service failures you experienced as these are certainly not our standards. I have discussed your review with our Housekeeping Team to ensure our...More
Rooms are plenty big. I just wish the fridges kept stuff colder. Staff is always pleasant and helpful. Victoria and Sean at the bar are top shelf - very engaging conversationalists. When in Worcester, give 'em a try!
My most important praise here is the staff. I feel like I have come home when I arrive. Victoria tends the bar most nights during my stay and she is a consummate professional and a superb bartender. She helps to make our large crew of...More
I absolutely love staying at this hotel. Jackie at the front desk is always so kind and Victoria at the bar goes above and beyond to cater to her customers. Moreover, the rooms are perfect and always clean (I travel to worcester on business often)!
"I stayed on the first floor and it was actually really nice to just step out. No noise from the lobby to be..."