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All reviewsroom was cleannice hotelparty storesaginaw baywould stay here againoff the highwaystaff was extremely helpfulbusiness tripwatch tvworked finefront desk staffnorthern michiganhot tubthird floorbreakfast areaone night staya great stay
Stayed here for 3 days while hunting in Saginaw Bay. The hotel is clean, fresh and well maintained. The staff is friendly, efficient and accommodating. It is close to food and shopping and in a great location.More
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 23 November 2017
Thank you for taking the time to provide us with your feedback, its wonderful to hear that you thought our hotel was clean, fresh and well maintained. Our staff truly appreciated your positive feedback. We hope to see you again for your next...More
This hotel has a certificate of excellence from Tripadvisor, and I think this categorization is right and well deserved.
The hotel has an outstanding customer service, from the front desk to the maintenance staff. Their attention is guided to provide information and to cater to...More
Thank Maria V
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 9 November 2017
Thank you for your excellent review! We want you to know your positive feedback regarding our staff and facilities is so appreciated. We were very happy to hear you enjoyed our breakfast selection and slept well on our comfortable beds. It was our...More
We stayed here just for a night while we were traveling through. We found the entire hotel grounds, inside, and out, as well as our room to be very clean and inviting.
The front desk staff was friendly, efficient, and informative. They recommended a local...More
Thank Megan H
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 15 October 2017
Thank you so much for your terrific review, our staff truly appreciated all of your positive feedback. We were very happy to hear you were pleased with our new Watkin's products. They are very popular with our guests along with our recommendation of...More
We were on the third floor so it was quiet even though we were facing the parking lot.
The room was clean. The bed was confortable. The breakfast was good. The location was convenient to the ponderosa restaurant, meijer, menard's, and downtown. We almost stayed...More
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 7 October 2017
Thank you so much for your terrific review! We were happy to hear you like the convenience of our hotel to restaurants, shopping and the downtown area. We would love to have you stop in and visit us again the next time you...More
Easy to find, right off the highway with good parking. Located near a good.steakhouse recommended at check in.
Motel is clean, but worn. Sheets had pills making the bed uncomfortable for sleeping. Breakfast is included which is a plus.More
Thank Ione S
Response from Dawn C, Front Office Manager at Holiday Inn Express Hotel & Suites Bay CityResponded 23 September 2017
Dear Valued Guest,
Thank you for taking the time to rate your stay. We would like to apologize for the condition of the sheets in your room. We have recently ordered new sheets to correct this issue. We hope you will choose us again for...More