Red Roof Inn Benton Harbor - St. Joseph
173 reviews
#9 of 13 Hotels in Benton Harbor
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1630 Mall Dr, Benton Harbor, MI 49022-2310
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (27)
Bathroom (3)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Regularly sanitized high-traffic areas
- Staff required to regularly wash hands
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Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 17/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#9 of 13 hotels in Benton Harbor
Location
Cleanliness
Service
Value
This 100% smoke-free Red Roof Inn offers free Wi-Fi, a free expanded cable package featuring HBO and a flat screen TV in all guestrooms. Superior King rooms offer large workstation with ergonomic chair and special task lighting as well as microwave and mini-refrigerator units (a nominal fee may apply, so please inquire). Free coffee and tea available in the lobby. One well-behaved family pet per room is welcome at Red Roof Inn Benton Harbor - St Joseph.
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Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Wifi
Complimentary instant cofffee
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
24-hour front desk
Complimentary tea
Vending machine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Coffee / tea maker
Cable / satellite TV
Bath / shower
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Location
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173Reviews1Q+A40Room tips
Reviews
Traveller rating
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Popular mentions
Its clean afforable and with in walking distance to stores n restaurants. Staff is amazing will honestly go out of their way to make your stay enjoyable. Casey cindy chirly ebony vern are always helpfull. Red roof is our home away from home.
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Date of stay: October 2020Trip type: Travelled with family
Helpful
Response from , General Manager at Red Roof Inn Benton Harbor - St. Joseph
Responded 28 Oct 2020
Thank you so much for your kind words about our Hotel. We look forward to seeing you again in the near future.
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Looked run down, towels thin and like sand paper, the soap was minimal, there was hardly any toilet paper on roll and no second roll there. It was clean, however. Did allow pets, no guide for TV available. Handicap done well in bathroom. With this and another negative review, we will not choose Red Roof again. They used to be better.
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Date of stay: September 2020
Value
Cleanliness
Service
Room Tip: Try to get a room on a side not with traffic noise.
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Helpful
Response from , General Manager at Red Roof Inn Benton Harbor - St. Joseph
Responded 28 Sep 2020
Thank you for sharing your experience and going into detail. This is very helpful. I am sorry your stay wasnt as comfortable as it should of been.I wish you would of called the office to report these issues because these are simple fixes. The guide is on the TV and my front desk could of changed out your towels and gave you more tissue. We use the standard soap we are required to use. We would of greatly brought you more soap. I will address all areas of concerns, your feedback was greatly appreciated. I am sorry you are not going to give Red Roof an opportunity to make this issues better. We do not like losing a valued guest.Hope you will give us another chance in the near future.
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I used to Manage this property back in 2003/04. I was fresh out of Grad School and Red Roof Inns hired me as Floating General Manager. The team was very friendly, not sure if any of them are still around Michelle Devries, Pat, Gloria, cathy, Nicole, calista, Bob the maintenance man, curt, valerie etc. I never felt like a foreigner and was treated like a family member. Even after this many years, I miss them
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Date of stay: May 2020Trip type: Travelled on business
Helpful
Response from , General Manager at Red Roof Inn Benton Harbor - St. Joseph
Responded 17 Jul 2020
Hello. I am so happy to hear you visited our property and it brought up great memories. Come see us again in the near future and stop by the office I would love to meet you!
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The whole staff here at red roof benton harbor mi are absolutely wonderful. They all have done nothing but take good care of me during my stay. I really can not say enough god things about the staff here. I highly recommend this hotel.
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Date of stay: April 2020Trip type: Travelled solo
Helpful
Response from CaseyStrawmier, General Manager at Red Roof Inn Benton Harbor - St. Joseph
Responded 18 May 2020
Hello, Thank you for the kind words about the Hotel. Glad you had a great experience. See you next time!
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Rooms are nice clean and hotel staff are wonderful the manager casy the front desk clerk's the house keeping staff and matnace all freindly and will do everything they can to make your stay plesent. Great location major shopping centers with in walking distance. Pet friendly and a great all in all value. I highly recommend Red Roof Inn benton harbor.
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Date of stay: March 2020Trip type: Travelled with family
Helpful
Response from CaseyStrawmier, General Manager at Red Roof Inn Benton Harbor - St. Joseph
Responded 3 Apr 2020
Thank you Luvingmom for the kind words. We want everyone to enjoy there stay with us. We look forward to seeing you again!!!
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PRICE RANGE
US$59 - US$145 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
benton harbor red roof inn, red roof inn benton harbor
LOCATION
United StatesMichiganBerrien CountyBenton Harbor
NUMBER OF ROOMS
108
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Claim Your Listing Frequently Asked Questions about Red Roof Inn Benton Harbor - St. Joseph
Which popular attractions are close to Red Roof Inn Benton Harbor - St. Joseph?
Nearby attractions include Celebration! Cinema (0.6 km).
What are some of the property amenities at Red Roof Inn Benton Harbor - St. Joseph?
Some of the more popular amenities offered include free wifi, free parking, and reduced mobility rooms.
Which room amenities are available at Red Roof Inn Benton Harbor - St. Joseph?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Red Roof Inn Benton Harbor - St. Joseph?
Guests can enjoy complimentary tea and free instant coffee during their stay.
Is parking available at Red Roof Inn Benton Harbor - St. Joseph?
Yes, free parking is available to guests.
What are some restaurants close to Red Roof Inn Benton Harbor - St. Joseph?
Conveniently located restaurants include Sophia's House of Pancakes, El Rodeo, and Applebee's.
Are pets allowed at Red Roof Inn Benton Harbor - St. Joseph?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Red Roof Inn Benton Harbor - St. Joseph?
Many travellers enjoy visiting History Center at Courthouse Square (15.9 km).
Is Red Roof Inn Benton Harbor - St. Joseph accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.