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Motel 6 Benton Harbor

Traveller (60)
Room & Suite (40)
Business Centre & Event Rooms (1)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Room features
Air conditioning
Good to know
HOTEL STYLE
Budget
HOTEL CLASS

Location

Full view
Contact
2063 Pipestone Rd I-94 at Exit 29/Pipestone Rd, Benton Harbor, MI 49022-2316
Getting there
South Bend Regional43 km
Battle Creek Intl Airport73 km
See all nearby hotels
76Reviews
60Photos
0Q+A
20Room tips
Traveller rating
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  • 60
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  • English
This place is nasty bed had been used , sh** in toilet,floor was bad...outside was nothing but old chairs and BBQ grills....along with bad looking people.... Cars cruising with music blasting....Manager/owner totally disrespectful..... Motel 6 should be ashamed having this
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Response from 6Team, Brand Experience Team at Motel 6 Benton Harbor
Responded 30 Oct 2018
Dear Donald, Thank you for taking the time to share your review. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience we have fallen short and would like to apologize for the service issues you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Safety and security are high priorities within Motel 6 standards for quality and we regret you felt differently during your visit. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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The check in was quick. The girl at front desk was friendly and went out of her way to get me a microwave for my room like I asked. Neighbors are down to earth. Everyone knows everyone and it makes the place feel more like a home away from home.
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ZERO STARS! Should be shut down! Outside of motel looked extremely shady w/BBQ grill, cats, door mats, busted indoor chairs, trash, 5 gallon buckets with standing water and cigarettes butts. Looked like people were living there not just staying a night or two-as one window
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Response from 6Team, Brand Experience Team at Motel 6 Benton Harbor
Responded 5 Oct 2018
Dear Gurskilm, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the issues you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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This was by far the most disgusting Motel I've ever stayed in. The room was loaded with mold. The bathroom was disgustingly filthy and the air conditioner had flooded the first half of the room and when I showered in the morning the entire room flooded which triggered horrible
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Response from 6Team, Brand Experience Team at Motel 6 Benton Harbor
Responded 5 Oct 2018
Dear April, Thank you for taking the time to post your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. Please know the conditions you describe are an exception to our guest commitment and as such, we apologize. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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This hotel was booked by a friend for a short weekend trip. We pulled up and immediately knew what type of place this was going to be. We were told we had 15 minutes to look at the room before we would be charged. Walked in the room and holy cow!! The mattresses were pretty much
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Response from 6Team, Brand Experience Team at Motel 6 Benton Harbor
Responded 4 Sep 2018
Dear Guest, Thank you for taking the time to share your review. We strive to deliver a great guest experience, but it sounds as though we did not perform to our usual standards in this case. We have procedures in place related to our pest policy that should have prevented the inconveniences you describe. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please accept our apologies that your stay was less than satisfactory. We encourage you to contact our Guest Relations department at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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"Go the the Red Roof Inn, a lot better!"
"Do not book"
"No rooms are good rooms"
"Do not book this hotel unless your shots are up to date."
"Stay Away!!!"
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ALSO KNOWN AS
benton harbor motel 6benton harbor motel six
LOCATION
United StatesMichiganBenton Harbor
NUMBER OF ROOMS
11
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