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Hilton Garden Inn Benton Harbor / St. Joseph

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1300 Cinema Way, Benton Harbor, MI 49022-2319
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (78)
Room & Suite (36)
Dining (12)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Benton Harbor / St. Joseph
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 13 hotels in Benton Harbor
Location
Cleanliness
Service
Value
Located off I-94 at exit 29 on Michigan's southwest coast, the new Hilton Garden Inn Benton Harbor / St. Joseph hotel is less than two hours from Chicago. Our hotel is near numerous companies, medical institutions and universities, including Notre Dame. Guests enjoy the best of Benton Harbor and St. Joseph, including charming sidewalk cafés, art galleries and museums, specialty shops and antique stores. Discover beautiful beaches, breweries and wineries, and award-winning golf courses, all easily accessible from our Benton Harbor, Michigan hotel. Settle in to a spacious guest room or suite, equipped with a mini-refrigerator, microwave and coffeemaker. Browse HD channels on the 42-inch LCD TV and stay connected with complimentary WiFi at the ergonomic desk. Inviting whirlpool suites are available at this welcoming hotel in Benton Harbor, MI. Organize a meeting, conference or wedding for up to 350 people in our 4,200 sq. ft. ballroom, which can be divided into two rooms. Take advantage of our convenient catering services. Print documents from your guest room to the complimentary 24-hour business center. Start your day with breakfast in The Garden Grille & Bar, which also serves American cuisine for dinner. If you would rather dine in the comfort of your guest room, we offer delicious tempting entrees delivered via room service. Exercise with modern equipment in the complimentary 24-hour fitness center and enjoy a dip in the indoor pool or whirlpool.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Snack bar
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Sun terrace
ATM on site
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Family
570Reviews5Q+A32Room tips
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Popular mentions
ChicagoCubsFan34 wrote a review 10 Apr
Chicago, United States15 contributions3 helpful votes
Room was very clean, WiFi was good, have stayed here since 2014 when coming up to see family, staff was nice and all the tv channels is nice to have same as home and didn’t miss having tv for our daughter to wake up, come up on spring break to enjoy Easter with grandparents
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2021
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New_friends_GR wrote a review Mar 2021
Grand Rapids, Michigan3,771 contributions128 helpful votes
+1
I was on a weekend trip with a friend of mine in the Benton Harbor/St. Joseph area in February 2021 and we had the opportunity to spend a night at this Hilton Garden Inn. Altogether, our experience was pleasant. We arrived around 3 p.m. on Saturday to check in. Our check-in process went smoothly... no complaints there. Our room (#407) was clean and comfortable. During the COVID pandemic, certain amenities like breakfast and the lobby bar were not available, but that was to be expected. I was slightly disappointed that the business center was not open (because I usually like to use the hotel computers during my stays), but it looked like the computers were out of order. No biggie because I'm sure that was just a temporary issue. We loved the fact that the indoor pool and hot tub were open, and the hot tub was nice and hot which was greatly appreciated. Also, we were pleased that the staff kept the pool open a bit past their closing time so that my friend and I could use the hot tub in the peace and quiet without a lot loud kids using it as well. (There were quite a few kids staying at this hotel when we were there.) Altogether, we really enjoyed our stay and I would have no qualms about staying here again in the future if I ever have the opportunity to do so.
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Date of stay: February 2021
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Lisa C wrote a review Oct 2020
2 contributions
After reading the reviews prior to our stay I was a little scared to stay here, however it was just like any other hotel stay I’ve been too. We are never picky when we travel, so I’m sure my review won’t be helpful for those who expect “greatness”. It was my husband, myself and a three year old. We arrived a little before check in time and easily checked in with a pleasant host who was wearing a mask. There were a few areas of hand sanitizer stations in the lobby. The room was clean, as was the fitness room and pool which we used. The only things that I could have complained about was the proximity to the highway, but that is partially our fault for choosing to stay here. The noise was louder than the Fairfield Inn off exit one where we usually stay in New Buffalo. The smoke detector in the room set off an extremely bright flash of light every 5 seconds that was very visible when the lights were off that scared our daughter, but again that’s not really anyone’s fault. And the half and half cups for the coffee seemed to be expired because they were half solid but I’m assuming they’ve sat there awhile because of covid. I used the coffeemate creamer instead.
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Date of stay: October 2020Trip type: Travelled with family
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Response from Allie Mojsiejenko, Sales at Hilton Garden Inn Benton Harbor / St. Joseph
Responded 15 Dec 2020
Thank you for your review! We appreciate your feedback and I have passed on the info on the coffee creamer and smoker detector light to the appropriate department heads. We are happy that you enjoyed your stay with us and hope to have the opportunity to host you again at our property!
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Pam B wrote a review Oct 2020
Mokena, Illinois3 contributions1 helpful vote
COVID has become the excuse for poor just about everything. Dirty floor in our room-shoes kept sticking. I spilled a little coffee so I washed it with a hand towel. The towel was black with was black with filth. I took it to the desk. They were sooo sorry. There is no housekeeping due to COVID unless you request it. Really? But they charge full price for a dirty room and still I have not talked to an actual manager nor they to me. Not only would never come here again, I will never deliberately book with a Hilton property.
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Date of stay: October 2020
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Aeron J wrote a review Jul 2020
Schaumburg, Illinois21 contributions10 helpful votes
Stayed there with 2 friends for a long weekend. When we arrived no one was at the front desk. The bartender (who was not wearing a mask) had to go find him. He (didn't catch his name, tall middle eastern man.) was outside on the phone. He had a mask on but had it pulled down below his chin. (Why wear one then?) He checked us in and handed me the key cards, told me the room number but then didn't say what direction to go. He seemed to have more important things to do. When we got to our room, there were NO towels. But we did have a dirty used washcloth left hanging in the shower. So we went back down to ask for towels. This time there was another family waiting to check in and again no one was standing at the front desk. Someone had to go get the same man, who AGAIN, was outside talking on his cell phone. We got our towels after specifically asking for each type towel even after we said we had exactly zero of everything. That night we realized that we also had very little toilet paper. So the next day when we got back from the beach we asked the front desk woman (who again had a mask on but had it pulled down past her chin) for some more towels and toilet paper. She said she would bring them up to our room. Well she remember the towels but never got the toilet paper. So the next day, yet again we had to ask only to be told that they'll bring it up. Then they forgot again, but came back later. They weren't cleaning the rooms at all due to Covid, which I understand but they should have at least properly stocked and cleaned the room. The hotel is right next to the highway so it can be loud in the room at times. The pool and restaurant were both closed due to the pandemic. There is a Wal-Mart and Mejiers right down the road.
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Date of stay: July 2020
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PRICE RANGE
US$99 - US$217 (Based on Average Rates for a Standard Room)
LOCATION
United StatesMichiganBerrien CountyBenton Harbor
NUMBER OF ROOMS
106
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Frequently Asked Questions about Hilton Garden Inn Benton Harbor / St. Joseph
Which popular attractions are close to Hilton Garden Inn Benton Harbor / St. Joseph?
Nearby attractions include Hidden Pointe (0.4 km) and Celebration! Cinema (0.3 km).
What are some of the property amenities at Hilton Garden Inn Benton Harbor / St. Joseph?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Benton Harbor / St. Joseph?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Benton Harbor / St. Joseph?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Hilton Garden Inn Benton Harbor / St. Joseph?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Benton Harbor / St. Joseph?
Conveniently located restaurants include Sophia's House of Pancakes, El Rodeo, and Applebee's.
Are there opportunities to exercise at Hilton Garden Inn Benton Harbor / St. Joseph?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn Benton Harbor / St. Joseph?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Benton Harbor / St. Joseph offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Benton Harbor / St. Joseph?
Many travellers enjoy visiting History Center at Courthouse Square (15.7 km).
Is Hilton Garden Inn Benton Harbor / St. Joseph accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.