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BEST WESTERN Benton Harbor-St. Joseph

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BEST WESTERN Benton Harbor-St. Joseph
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59 Reviews from our TripAdvisor Community

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Showing 58: English reviews
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Chicago, Illinois
Reviewed 3 days ago NEW

We had a great stay here. Our room was very comfortable and clean. The fridge and microwave was a great bonus for our kiddo's milk and snacks. The staff was very friendly and professional. The breakfast was better than I thought it was going to be. In my experience the "free breakfast" at some hotels is only a continental breakfast,...

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Helpful?
Thank andiagrice
Holly, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 27 September 2016

Met friends in town for the Piano Boys concert at the local college, Lake Michigan College at the Mendel Center. Best Western was located one exit away so it is in a perfect location. Shopping for last minute items are minutes away, Wamart, Meijer are very close as well as restaurants. So easy to get on and off the I-94...

Review collected in partnership with Best Western
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Thank Curtis K
About Hotel's Favourite Review
Hotelmanagergr, Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank you for your online review. We hope that you enjoyed the delicious breakfast and are happy you found the location convenient to the highway and local stores and restaurants. We hope to see you again soon Duane Zuber Best Western Benton Harbor

Taylor, Michigan
Reviewed 1 week ago

While I do not give praise lightly, I must say I found the Best Western Benton Harbor to be exceptional. It was exceptionally clean, stylish and roomy. The room was well-equipped with a mini fridge, microwave and an abundance of counter space in the kitchenette area. The bedding was so comfortable it was like sleeping on a cloud. The hotel...

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Thank vernicekidd
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

I Thank You for taking the time to let us know you enjoyed your stay with us. We pride ourselves on taking care of our Guest and making them feel comfortable. We hope to have you back in the near future.

Reviewed 1 week ago

Me and my girlfriend were staying here off season because we happen to have the same night off and wanted a 2 day getaway. When we got there everything seemed fine we seem to get the feeling that we were the only guests there. During the morning my girlfriend went to get breakfast and the front desk person wouldnt get...

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1Thank alen k
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Good Morning, First let me apologize for your inconvenience while staying here as our Guest. We pride ourselves in making sure our guest are taken care of to our best abilities. I will direct this issue personally

Chicago, Illinois
Reviewed 2 weeks ago

I just felt the pictures that where advertised weren't anything like the room I stayed in. The room was outdated and smelled stale. The location was noise lots of traffic and the express way behind the hotel didn't help. I just felt it wasn't a pleasant stay..

Review collected in partnership with Best Western
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1Thank 405bobbyb
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Good Morning, Mr Brown, I apologize you were not happy with your stay here with us. Our property had just completed a full renovation and we pride ourselves on making our guest comfortable. I hope to have you as a return guest so you could have the chance to see things in a different light. Have a Good Day

Gary, Indiana
Reviewed 2 weeks ago

Short trip, easy access location was good to restaurants and small shopping. Near necessaties..... walmart, gas, nail salon, hwy accessability. Room was clean, relaxing and quiet. They offered a few nearby restaurants and I tried one Dialo's soulfood . It was great! Bar-B-Que ribs were so tender, sauce was good and sides were actually home cooked .

Review collected in partnership with Best Western
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Thank pjacks0n
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank You so much for taking the time to let us know you enjoyed your stay here with us. I am delighted you found everything to your satisfaction. All of us here hope to see you in the near future as our return guest.

London, Canada
Reviewed 3 weeks ago

Place looked like it was recently renovated. Most guests I assume are travelers, breakfast started at 6AM....... Comfortable, did not hear road noise. Good selection of eateries around. Very reasonably priced

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Thank SeekADeal
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

I Thank You for taking the time to let us know you enjoyed your stay with us. We pride ourselves in making sure our Guest our happy and comfortable. We hope to have you as a return guest in the near future.

Indianapolis, United States
Reviewed 13 February 2017

Each employee I encountered had a pleasant, helpful attitude. Hot breakfast. Room was nice and clean. Multiple entrance options with plentiful parking to be closest to your room. Great for loading/unloading.

Review collected in partnership with Best Western
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Thank t0l0ndal
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank You so much for taking the time to let us know you enjoyed your stay. We pride ourselves on making each Guest as Happy as possible. We look forward to having you as our guest in the near future.

Atlanta, Georgia
Reviewed 30 January 2017

Traveling from Chicago to Western Michigan, I decided to make a last minute stop for the night. I booked the hotel based on my current location and thought "ah, it's just one night". I was greeted warmly by the front desk, promptly checked-in and retreated to my room for some rest. I was impressed with the modern look of the...

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Thank AliceH_11
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank You so much for taking the time to let us know about your previous stay with us. We take pride in making sure our Guest are comfortable and we hope to have you back as our guest in the near future.

Trenton, Michigan
Reviewed 3 January 2017

I enjoyed all that the hotel has to offer. Excellent staff, room was clean, breakfast was great, front staff very helpful. The location is easy too access from I94 and it is close to restaurants and wal mart.

Review collected in partnership with Best Western
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Thank 720kimberlyp
Ken K, General Manager at BEST WESTERN Benton Harbor-St. Joseph, responded to this review

Thank You so much for taking the time to let us know you enjoyed your stay. I will have the pleasure of passing on your comments to my staff. We look Forward to having you hear again as our Guest.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
Stay at this newly renovated, premier Southwest Michigan hotel located along I-94 at Exit 29. This beautiful Benton Harbor, MI hotel is conveniently located with nearby popular beaches, golf courses, world class wineries, and more. Corporate guests will appreciate our proximity to Whirlpool Headquarters, DC Cook Plant, Bosch, Lake Michigan College and the University of Notre Dame. The newly renovated BEST WESTERN Benton Harbor-St. Joseph is a standout among area hotels for its excellent customer service. The property features a unique lodge-style lobby complete with a cozy fireplace and complimentary coffee/tea. Energize in our 24-hour fitness center and unwind in our refreshing indoor/outdoor pool. You can also relax in our charming outdoor gazebo and BBQ area. Guests can enjoy luxurious beds, super-fast Wi-Fi access, 42-inch LCD TVs and a complimentary healthy full hot breakfast. Our 100% non-smoking facility is equipped with mini-fridges and microwaves in every room. Ask about our Presidential Suite! ... more   less 

Additional Information about BEST WESTERN Benton Harbor-St. Joseph

Address: 1592 Mall Dr, Benton Harbor, MI 49022-2324 (Formerly Courtyard Benton Harbor St. Joseph)
Region: United States > Michigan > Berrien County > Benton Harbor
Price Range: RM354 - RM1,006 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Benton Harbor-St. Joseph 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Courtyard By Marriott Benton Harbor Hotel Benton Harbor
Courtyard Benton Harbor
Benton Harbor Marriott
Benton Harbor Courtyard
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Benton Harbor-St. Joseph staff and other travellers.
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Questions? Get answers from BEST WESTERN Benton Harbor-St. Joseph staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The quieter rooms are located on the left side of the bldg when you are facing it.”
 of 5 bubbles andiagrice, 21 Mar 2017 | Read review
“There was a slight road noise, probably from the age of the windows, but extremely slight. Not noticeable.”
 of 5 bubbles SeekADeal, 26 Feb 2017 | Read review
“Rooms further from the lobby are closer to I-94, so some traffic noise.”
  • Courtyard view from room
  • Sink area
  • Shower stall
  • Sitting area
  • Desk, microwave, TV
  • King Bed
 of 5 bubbles AliceH_11, 30 Jan 2017 | Read review
“Avoid room on balcony above lobby. People gather there and drink and make noise--at least some of our family did.”
 of 5 bubbles F4036EGmarym, 18 Aug 2016 | Read review
“Ask for a room closest to the front of the hotel to minimize the Interstate traffic noise.”
 of 5 bubbles 721pauls721, 27 Jun 2016 | Read review
5 of 5