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Best Western Benton Harbor - St. Joseph

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Traveller (44)
Room & Suite (26)
Pool & Beach (3)
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Overview
  • Excellent34%
  • Very good38%
  • Average16%
  • Poor6%
  • Terrible6%
Travellers talk about
“outdoor pool”(4 reviews)
“bacon sausage”(2 reviews)
“weekend wedding”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Offers from Best Western Benton Harbor - St. Joseph
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Benton Harbor - St. Joseph
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (145)
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Traveller rating
49
52
23
10
9
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LanguageEnglish
49
52
23
10
9
Show reviews that mention
All reviewsoutdoor poolbacon sausageweekend weddingnight clerkupdated hotelroom was cleangreat employeescounter spacewafflesgreat coffeehotel basedconference roomslept greatexcellent hotelhot tubnice propertychecking out
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1 - 5 of 143 reviews
Reviewed yesterday

Beds were great and spacious room. Staff was wonderful and fitness room equipment good quality. Hotel was close to good choice of Restaurants and shopping. Movie theater was nearby. Breakfast was good but for the 6 nights we stayed the

Review collected in partnership with Best Western
Thank bakingladydi2018
Response from Benton H, Front Office Manager at Best Western Benton Harbor - St. JosephResponded today

Thank you for your feedback! We strive to make each guest's stay an enjoyable one. We do hope that you will stay with us again in the future.

Hotel's Favourite
Reviewed 25 January 2018 via mobile

The rooms were very clean and comfortable. There were NO problems what so ever! It's easy access right off the highway, but still nice quiet rooms! The staff was very friendly also, even the night clerk! I would stay here again! 😉More

Thank Bonnie L
Response from Ken K, General Manager at Best Western Benton Harbor - St. JosephResponded 27 January 2018

Thank You for taking the time to let us know you enjoyed your stay here with us. I enjoy passing a nice comment on to my staff, because it is important to them you enjoy your stay. We hope to have you back as our...More

Reviewed 1 week ago

Nice hotel overall with excellent beds and pillows. Exercise room was sadly lacking with nonworking and worn out equipment. Also, internet speed was below average. Location was OK, but area was only so-so at best. Room was quiet. An electrical outlet for electric and hybrid-electric...More

Review collected in partnership with Best Western
Thank DirkD346
Response from Benton H, Front Office Manager at Best Western Benton Harbor - St. JosephResponded 1 week ago

We value your feedback! By telling us about your stay, we can improve to provide a better experience for our future guests. We do hope that you will stay with us again in the future. Thank you for your feedback!

Reviewed 1 week ago

My family and I stayed at this hotel on 04-06 till 04-08-2018. I cannot recommend this hotel to anyone. I left a bag of personal property in my 1st room as I transferred to my new room due to the noise level and doors being...More

Thank Mack P
Response from Benton H, Front Office Manager at Best Western Benton Harbor - St. JosephResponded 1 week ago

Thank you for feedback. Your feedback is important to us as it shows us where and how to improve for our future guests. I'm sorry to hear that your stay was not a pleasant experience. We strive to make each guest's stay an enjoyable one....More

Reviewed 3 weeks ago

The indoor pool was small, but it's connected to their outdoor pool [which was closed due to the season] but I think it's really cool. The Staff is awesome! We had issues with noisy neighbors and we actually got a small discount because of it....More

Thank Enjoylifetravelmore
Response from Benton H, Front Office Manager at Best Western Benton Harbor - St. JosephResponded 3 weeks ago

Thank you for taking the time to leave us feedback! We are glad that your stay with us, was to your enjoyment. We value the feedback that our guest leave us. It gives our staff valuable insight on how we can keep improving for our...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$86 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Details
Price range
US$86 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Family Rooms
Add Photo Photos
Traveller (44)
Room & Suite (26)
Pool & Beach (3)
Dining (1)
Questions & Answers
Ask a question
Elena Jacobs L
29 June 2017|
AnswerShow all 4 answers
Response from T4441WKjoannes | Reviewed this property |
Sorry you would have to ask the hotel.
0
Votes
Lauren V
30 June 2016|
AnswerShow all 5 answers
Response from Larry R | Reviewed this property |
It is both inside and outside and is a large pool. Many people were using it.
0
Votes
Room Tips
"All in our wedding block of rooms appear to be on Floor 2, part of which is directly off the lobby...tends to..."
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"great location"
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"Stay at Hilton Garden Inn down the street."
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"request the second floor when staying"
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