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Holiday Inn Express Birch Run (Frankenmuth Area)

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12150 Dixie Hwy, Birch Run, MI 48415-9309
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (39)
Room & Suite (33)
Dining (15)
Travel safe during COVID-19
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Birch Run (Frankenmuth Area)
Updated 20/11/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 8 hotels in Birch Run
Location
Cleanliness
Service
Value
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Meeting rooms
Non-smoking hotel
24-hour front desk
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Languages Spoken
English, Russian, Spanish, Arabic
298Reviews6Q+A63Room tips
Traveller rating
  • 126
  • 106
  • 40
  • 13
  • 13
Time of year
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Popular mentions
jrplr wrote a review Oct 2019
Benton Harbor, Michigan10 contributions3 helpful votes
Came here for a weekend with the girls, very nice hotel. Staff friendly, room good size, very clean, large bathroom. Beds were comfortable,plenty of pillows. 2 queen size beds and there was plenty of room. Refrigerator, microwave, coffee maker w/coffee and tea, plus available in the lobby as well. Enjoyed the pool and hot tub after a busy day. Very conveniently located next to outlet mall, and highway, and Frankenmuth just a short distance. Would definitely stay here again.
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Date of stay: October 2019Trip type: Travelled with friends
1 Helpful vote
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area)
Responded 27 Oct 2019
Hello jrplr, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5 Star rating and review. I appreciate when our guests take the time to let us know how we are doing. It is our pleasure to see you enjoyed your stay and found our location convenient. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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Sam wrote a review Oct 2019
Valley City, Ohio79 contributions29 helpful votes
Our family typically stays at holiday inn so we know what to expect- clean rooms, hot breakfast, comfy beds. No issues other than the room floor being a little dirty. Not sure how thorough housekeeping was after the prior guests. Otherwise it was great.
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Date of stay: October 2019Trip type: Travelled with family
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area)
Responded 29 Oct 2019
Hello Sam15679, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for your Level 5 Contributor status, the 4 Star rating and experienced review. I appreciate when our guests take the time to let us know how we are doing. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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CjC wrote a review Oct 2019
1 contribution
My friend and I stayed this past weekend for a girl's trip to Frankenmuth. The hotel was perfectly located, easy to get in and out of and comfortable enough. I did have to go buy a fan for the second night, the room was deathly quite and just TOO quite for me to sleep. That's my quirk and usually just what people are looking for. My real issue is we checked in Saturday and were checking out on Monday. When we got back to the room Sunday night, we found out our keys had been deactivated, and we couldn't get into the room. But, and this is a big but, we had used the key to get into a side door right by the elevator. It was concerning to me that the keys still let us into the building. We shouldn't have been able to get into the side door at all. This seems like security issue. We went to the front desk to get the keys reactivated and the employee just kept saying someone must have put the nights in wrong, which I get, but kept ignoring the safety issue that the keys let us into the back side door.
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Date of stay: October 2019
Cleanliness
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area)
Responded 23 Oct 2019
Hello Twinkitties, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 4/5 rating and comments. I appreciate when our guests take the time to let us know how we are doing. I am pleased to see you enjoyed our convenient location. I will share your comments with my Maintenance Staff to check on any inappropriate activity or other safety concerns. Thank you for sharing your concern with us, we desire to ensure our guests safety and security throughout their stay. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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Paul R wrote a review Sep 2019
73 contributions31 helpful votes
Staff were friendly. Proximity to Frankenmuth and outlet malls is close. Beds were extremely comfortable. Nice play to stay at affordable rates.Breakfast was tasty and the dining area was well staffed. Nice temperate pool(indoor).
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Date of stay: August 2019
Value
Service
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1 Helpful vote
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area)
Responded 14 Sep 2019
Hello 2749HVpaul, Thank you for choosing the Holiday Inn Express Birch Run for your recent visit to the Birch Run area. Thank you for the 5 Star rating and review. I appreciate when our guests take the time to let us know how we are doing. I am pleased to see you found our Staff friendly, our location convenient and our beds comfortable. We look forward to accommodating your future travel needs. Sincerely, Kurt Kendziorski General Manager
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Dave S wrote a review Jun 2019
Southgate, Michigan17 contributions5 helpful votes
Originally billed $101.69 for room. Shower didn't work. When checking out, I told clerk, and was told I would receive a $20 credit on bill for my inconvenience. When I returned home, I found that my charge card was billed $134.29. That'll teach me to complain! Very aggravating. Bed was very comfortable, pool was very 'mirky' (dirty), Food for breakfast was good, better than many hotels with free breakfast. Walls very thin, as noise carried badly from hallway and adjacent room. Was told also that I'd get a 20% discount on a return stay due to bad experience. … at THAT location. Yeah, right, like that's gonna happen!
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Date of stay: June 2019
Value
Cleanliness
Service
Trip type: Travelled with family
Room Tip: I'd avoid it myself! I have a bitter memory with the experience of this place.
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Response from ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area)
Responded 28 Jun 2019
Dear Dave S, Thank you for your comments regarding your recent stay at the holiday Inn Express Birch Run. I appreciate when our guests take the time to let us know how we are doing. I apologize for the unfortunate series of events which lead to a less than satisfactory experience. In review of your reservation, the initial authorization of $134.29 (109.99 + 13% tax + $10 for incidentals) was taken at check-in. This is an authorization hold placed on your card at check-in and is a pending amount only. The final billing to your account is $101.69 ($109.99 - $20 * 1.13%tax) will be reflected as final payment once it has reconciled through your bank. Having checked out on Wednesday, this should be reflected on your account by Monday, depending on your Bank processing the billing which was finalized on our end as of Wednesday the 26. I see that Lacy, our Front Desk Manager at the time, has noted your 20% discount off regular room rate for a future stay with us as well. Our Maintenance Technician was able to repair the shower with a quick 1 minute fix. The shower engaging stem was pulled on too hard and came unseated. Our Maintenance staff were available earlier that morning and would have corrected the issue once notification. Please be sure to bring any concerns to the attention of Front Desk or Management at any hotel, at the time of occurrence, it is our pleasure to ensure an enjoyable experience during your stay. We daily monitor our pool along with sending water samples of the pool and spa to the County Health Department on a weekly bases. Our pool water is considered the clearest and cleanest in the Birch Run area. We did have a higher bather load this week which may have effect the pool for a short period of time. All chemical and clarity levels were within mandated limits. Clarity issues are caused by guests not showering or rinsing off prior to entering the pool or spa (for example, body oils, deodorants, perfumes, Etc). I am pleased to see you found our breakfast better than most. Thanks again for your comments. Warm regards, Kurt Kendziorski General Manager Holiday Inn Express Birch Run - Frankenmuth Area
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PRICE RANGE
US$89 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express birch run (frankenmuth area) hotel birch run, holiday inn birch run, birch run holiday inn
LOCATION
United StatesMichiganBirch Run
NUMBER OF ROOMS
99
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Frequently Asked Questions about Holiday Inn Express Birch Run (Frankenmuth Area)
Which popular attractions are close to Holiday Inn Express Birch Run (Frankenmuth Area)?
Nearby attractions include Birch Run Premium Outlets (0.5 km), Emagine Theatres Birch Run (0.4 km), and Toys 'R' Us Express (0.5 km).
What are some of the property amenities at Holiday Inn Express Birch Run (Frankenmuth Area)?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Birch Run (Frankenmuth Area)?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Birch Run (Frankenmuth Area)?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Birch Run (Frankenmuth Area)?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Birch Run (Frankenmuth Area)?
Conveniently located restaurants include Uno Pizzeria & Grill, Tony's I-75 Restaurant, and Applebee's.
Are there opportunities to exercise at Holiday Inn Express Birch Run (Frankenmuth Area)?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Holiday Inn Express Birch Run (Frankenmuth Area) located near the city centre?
Yes, it is 0.8 km away from the centre of Birch Run.
Are pets allowed at Holiday Inn Express Birch Run (Frankenmuth Area)?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Birch Run (Frankenmuth Area) offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at Holiday Inn Express Birch Run (Frankenmuth Area)?
The staff speaks multiple languages, including English, Spanish, Russian, and Arabic.