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Holiday Inn Express Birch Run (Frankenmuth Area)

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Holiday Inn Express Birch Run (Frankenmuth Area)
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243 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Birch Run (Frankenmuth Area)
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Showing 243: English reviews
Palm Coast, Florida
Reviewed 24 May 2014

Room was clean, bed was comfy, pillows were both soft and firm. Hotel is extremely noisy tho. We were on the first floor (had our dogs with us so was happy about that) and you can hear every step anyone makes on the 2nd floor I swear. Even walking down the hallway. Unfortunately, we had a room full of kids...

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Helpful?
1Thank Robin M
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Robin M, Thank you for your business and most importantly for offering a review in regards to your stay. I apologize that your stay will be remembered for all the wrong reasons. Next time you are in the area please give us another chance to win you over. I am truly sorry about the noise level above you. I...

Punta Gorda, Florida
Reviewed 14 May 2014

The room was quite comfortable-especially enjoyed having a second sink outside the bathroom so there was no tie-up time. The beds are firmer than I normally sleep on at home but was still comfortable enough to get a good night's sleep. Choice of firm of soft pillows and they were all good for me! The only time we heard other...

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Helpful?
Thank Birdie1410
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Birdie1410, Thank you for your most recent stay with us. We are glad to hear that you enjoyed your stay and had the opportunity to utilize our lobby for Easter pictures. Thank you for taking the time to write a review in regards to your stay. We look forward to seeing you in the future and hope all is...

Coral Springs, Florida
Reviewed 6 May 2014

Stayed here one time. It's an older hotel, which needs some attention. Room can use a few repairs. Some rooms have musty smell. On the positive side bed was comfortable, bedding was very nice, shower had plenty of hot water & an excellent water pressure. Staff are polite, but not very accommodating. I felt like i was dealing with programmed...

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Helpful?
Thank 135catherineg
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Catherine G, Thank you for your feedback. Whether constructive or positive we truly value feedback from our guests, as this is an imperative part to our continual improvement. Such feedback as your own helps us deliver better results. After reading your review I am quite appalled to hear that your stay was not up to expectation and especially our...

Traverse City, Michigan
Reviewed 4 May 2014 via mobile

Because of my job, I've had the distinct "pleasure" of staying at nearly every hotel in the Birch Run area, and I must say that this is my favorite so far. My room was very clean, the staff was friendly, the Internet works well and the price is comparable, and sometimes cheaper, to other hotels in the area. As an...

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Helpful?
1Thank thewanderingsailor31
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear wes1031, We truly appreciate your business and value your feedback. We are honored to hear that we rank highly on your list of hotels in the area. We strive to make our guests feel as comfortable as they would be in their own home. I'm pleased to hear our employees were friendly and your room was clean. We strive...

troy, michigan
Reviewed 28 April 2014

overnight stay .......cannot say enough about how clean this hotel is. Efficient front desk check in. comfortable beds. great showerhead and lots of hot water. Wonderful continental breakfast. would definitely recomment.

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Thank michigander_11
ExpressBirchRun, General Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear michigander_11, First let me say thank you for such kind words in regards to our Holiday Inn Express in Birch Run. Thank you for taking your most valued time to offer potential guests feedback on your stay. Im pleased to hear that your stay was overall "Excellent". We have a wonderful team of employees and we strive to be...

Brampton, Canada
Reviewed 22 April 2014

Spent Easter weekend here while doing some sightseeing in the area. Great value for the price. Very pleased with our stay at the holiday inn express. Great front counter service, the room was first notch and the free breakfast was a nice bonus. Used the pool both evenings we were there. Very clean and well taken care of.

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Helpful?
Thank russell r
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear russel r, Thank you for spending Easter weekend with us! We strive to make our guests feel comfortable as if they are at home, away from home. Customer service is imperative for this industry and I am glad to hear that our front desk staff were "great". As I always say in reviews...cleanliness is our focal point and im...

Toronto, Canada
Reviewed 20 April 2014

Very clean hotel with great staff. My wife and i got a jacuzzi room and it was absolutely great. comfortable bed, spacious and clean room. all you can ask for after 1000 miles drive. Kati at reception was awesome, friendly helpful, knowledgeable. goods: room size, cleanliness, location(2 min from shopping mall),bed (excellent, and the pillows were exactly how I like...

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Helpful?
Thank mpuiu
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear mpuiu, Thank you for your most recent stay with us and for taking the time to complete a review. As we know your time is valuable, we truly appreciate the feedback we receive. We are happy to hear that you and your wife enjoyed a night away together in our king jacuzzi suite. Thank you for driving 1000 miles...

Grants Pass, Oregon
Reviewed 20 March 2014

The staff at the Holiday Inn Express Birch Run, Mi was great. The front desk crew: Stephanie, Tina, Cory, Travis, Stephen, and Tiffany were very accommodating and went the extra mile. Michelle, who ran the breakfast for most of the time we were there, was always on top of things and very helpful. The housekeeping staff did a superb job...

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Helpful?
Thank Tami B
ExpressBirchRun, Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Tami B, First let me say congratulations to your daughter for such a special time in her life. Second, let me thank you for sharing this special time with your family while staying at our hotel. We are overwhelmed with joy that you had a wonderful time. Last, and certainly not least, thank you for being such wonderful patrons...

LaPorte, Indiana
Reviewed 12 March 2014

It was wonderful. We were there four nights. Corey and Tiffiny welcomed us. They were professional, polite and friendly. Housekeeping as well. The breakfast was more than any traveler could ask for. thank you. Everything was so clean and inviting. We often stay at the Drake Hotel in Chicago. This is equal to the Drake...meaning our room. And no comp...

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Helpful?
Thank Deetta2014
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Deetta2014, First let me thank you for your most recent stay with us. We greatly appreciate your business, and even more so, for such positive feedback in regards to your stay. We are pleased to hear that our Front Desk staff and Housekeeping staff were courteous and friendly. As you, and all guests, are imperative to our continual improvement,...

Meriden, Connecticut
Reviewed 26 January 2014

We really enjoyed staying here. We found the room was exceptionally clean and the bed was quite comfortable. There was a very good selection of food for the continental breakfast. We were close to Frankenmuth and Bronners, which was great and the cost was reasonable. I would highly recommend this hotel.

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Helpful?
1Thank BeverlyO384
ExpressBirchRun, Front Office Manager at Holiday Inn Express Birch Run (Frankenmuth Area), responded to this review

Dear Beverly0384, Thank you for your most recent stay with us! We appreciate your business and are pleased to hear that your stay was clean and comfortable. Thank you for taking the time to offer such positive feedback. We hope to see again in the near future. Kind Regards, Stephanie Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
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Additional Information about Holiday Inn Express Birch Run (Frankenmuth Area)

Address: 12150 Dixie Hwy, Birch Run, MI 48415-9309
Region: United States > Michigan > Birch Run
Price Range: RM423 - RM948 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Birch Run (Frankenmuth Area) 2.5*
Number of rooms: 95
Reservation Options:
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Also Known As:
Holiday Inn Express Birch Run (Frankenmuth Area) Hotel Birch Run
Holiday Inn Birch Run
Birch Run Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Birch Run (Frankenmuth Area) staff and other travellers.
4 questions
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Clinton Township, Michigan
over a year ago
Saint Joseph, Michigan
3 months ago
Clinton Township, Michigan
over a year ago
Detroit, Michigan, United States
over a year ago

See all questions (4)

Questions? Get answers from Holiday Inn Express Birch Run (Frankenmuth Area) staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First floor room”
 of 5 bubbles sgrapner, 6 Sep 2016 | Read review
“Rooms in the back of the hotel are quieter.”
 of 5 bubbles 772allenb, 7 Aug 2016 | Read review
“Ask for a room away from the Elevator and Pool area.”
 of 5 bubbles xtrimex, 18 Jun 2016 | Read review
“Our room was on the second floor. Nice and quiet.”
 of 5 bubbles efhowcroft, 15 Dec 2015 | Read review
“All rooms are comfortable with the required amenities.”
 of 5 bubbles lbauldry, 11 Dec 2015 | Read review
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