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I stayed here for three nights I was in town on business. The staff was very very friendly and helpful to all my needs. The continental breakfast was amazing very very good. The hot tub was very clean (maybe could've been a little hotter) but...More
Last minute stay Thanksgiving night. The hotel and staff turned out to be a pleasant surprise. Amber checked us in and was great, very kind and professional. Room was updated, spacious and very clean with a huge selection of good free movies. The bed so...More
Nice place to stay on business or while traveling through the area. The hotel and rooms were clean and comfortable. Staff was pleasant. This was a nice representation of the brand. Nothing too fancy - a dependable place to stay.
Very clean and modern with nice breakfast and helpful staff. I usually stay in Hilton properties, but will make it a point to stay with Holiday Inn more frequently. Really loved the choice between firm and soft pillows 😀
This one is okay. Breakfast is good.
Most of the hotel may be great. Close to highway but road noise is not bad. Had a good checkin experience.
I don't know why we were given a very noisy room, however, especially as a Platinum member....More
Response from IHGService, Guest Relations Manager at Holiday Inn Express CharlotteResponded 12 September 2017
Thank you for being an IHG Rewards Club Platinum member. I appreciate your post regarding your recent stay at our hotel. Your review is important as it will help us monitor the things we need to improve on and the things we are...More