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All reviewslong term staybedroom suitesmall outdoor poolsmall kitchensuper walmartstayed here for two weeksyogurthenry fordsofa sleepervisit dearbornworld headquartersvery clean hotelfront desk staffnice sizegreenfield villageenjoyed my staycomplimentary breakfast
I was a bit nervous due to the mix of reviews but was very pleasantly surprised. I booked online through the hotel's website with the AAA discount and reserved a 2 room suite. Check in went smooth and cookies were available which was a nice...More
Thank Lisa M
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 1 week ago
What a kind review Lisa M! Thank you so much!
We appreciate that you gave us a chance, despite the mixed reviews that we have received. We understand that reviews can cause some people to be nervous when booking, but we are thrilled that we...More
Rooms were a nice size, very clean, and very updated. Basically small apartments. We had 4 rooms and everyone was very pleased with them. Beds were super comfortable as well. Would definitely stay again if in the area.More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 2 weeks ago
Thank you so much davidlikesthis for this awesome review!
Our property is designed with extended stay in mind, so the rooms are made to feel like apartments to ensure that our guests are as comfortable as possible.
The rooms were also all renovated last year,...More
Enjoyed our stay here. We were going to a downtown event and were worried this was too far from town but it wasn't. It was also convenient to the Ford Museum (which was a great addition to our trip). This location had a friendly staff...More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 9 December 2017
Thank you rlspanda for your kind review! Although we are a short drive from town, we find that many of our guests prefer it because they have the choice to be in the busy city or away from all the noise. There is still plenty...More
I stayed for one night while in town for a concert. We had a two room suite. It was clean and a good size. The bed was a little to firm for my taste.
The complimentary breakfast was a decent spread. The oatmeal was really...More
Response from Heather J, Director of Sales at TownePlace Suites Detroit DearbornResponded 28 November 2017
First of all I would like to say thank you for taking the time to give us your feedback! We pride ourselves in offering the very best service, so each and every opinion matters to us. I am sorry that you found the...More
Although a Marriott property, completely underwhelming in many aspects. Felt very much like a dorm or low-end apartment complex. I had booked a handicapped accessible room, with a shower seat for a crew person with an injury, upon check-in we were told that they were...More
Management response:Responded 28 October 2017
I would like to take a moment and sincerely apologize for the experience that you had here at our hotel. We do our very best to adhere to the reputation of excellence of the Marriott brand, and I apologize that we did not give...More