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Doubletree by Hilton Detroit Downtown - Fort Shelby

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Doubletree by Hilton Detroit Downtown - Fort Shelby
Doubletree by Hilton Detroit Downtown - Fort Shelby
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1,197 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Detroit Downtown - Fort Shelby
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Showing 1,170: English reviews
Elizabethtown, Kentucky
Reviewed 4 weeks ago

Worn out furniture, defective appliances, messed up reservations,failure to clean our room are but a few of my warnings. This is a downtown $300 dollar a night property. That was poorly managed to the point that almost everything was wrong.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank KBrune5443
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to again thank you for sharing your experience. I am truly sorry for any issues you experienced while in our care. Our team works hard to provide an amazing experience to each of our valued guests. I understand that did not happen on your visit. I assure you, that I have followed up with my team members....

Fort Wayne, United States
Reviewed 4 weeks ago

The Hotel and room were very clean and the staff was knowledgeable and friendly. Nice walking distance to the Red Wings game. The lighting in the bathroom could have been better and the door handle to the bath room was a little loose but not a big problem. If you passed any staff members the stopped to say Hi and...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Deborah G
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for being our valued guest. Also thank you for the feedback. We work hard to make sure your time in our care is relaxing and enjoyable. I am pleased to see that you had a great experience. We look forward to your return.

Canton, Ohio
Reviewed 5 weeks ago

We went to the car show in was close and convenient the staff was great and the room was clean and real nice. I would come back again. We only stay none night so we could not comment on some of other benefits on the hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Raymond O
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I thank you for being our guest and the feedback. I hope you enjoyed the Auto show as much as you stay with us. We look forward to welcoming your return.

Columbus, United States
Reviewed 20 January 2017

My company has this as their preferred hotel in the Downtown area. However, before I stayed here I tried a few other places that weren't quite up to the same level that the Doubletree has set. I love that I get a suites feel with a separate bedroom. Traveling as a single female, it's great to have two doors between...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 364kristyr
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

We are so glad to be your "preferred" hotel. Know that we thank you for placing your trust in us. We will always work hard to provide an amazing experience to you. We will be looking forward to your return

Chicago
Reviewed 20 January 2017

The staff here was super friendly and the location was perfect to go to the auto show and catch a hockey game. The hotel is clean and modern with a few places to eat or grab a drink. We will be staying here again

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Leigh24
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to say thank you for being our guest. Know that it was our pleasure to be of service. We will be waiting with a warm cookie the next time you are in Detroit.

Cincinnati, Ohio
Reviewed 16 January 2017

Was forced my reservation at the very last second. The staff was fantastic. They handled all the details for me and even picked up the cost of my parking. I didn't stay on this trip due to a change in schedule, but the property seemed great from the lobby, and I will be back.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Brad M
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

Thank you for the great feedback. We look forward to being od service on your next trip to Detroit.

Detroit, Michigan
Reviewed 15 January 2017

My husband and I stayed here last weekend. It's a nice hotel. The rooms are all spacious suites that are large and well maintained. But there were a couple of odd things about this hotels. We pulled in for valet service. But while there were about 10 valets standing around talking, none of them came up to get our car....

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Helpful?
Thank Acb8694
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to apologize for the delayed service you received doing your time in our care. That is not the level of service we wish to provide. I assure you, I will follow up with my team. I thank you for being our guest and look forward to your return.

Lexington, Kentucky
Reviewed 13 January 2017

I experienced 3 problems at this hotel. The first was that valet parking was full and the attendants were standing inside the hotel lobby "chatting." Secondly, the toilet didn't flush properly and third the remote control in bedroom didn't work. Generally, the hotel looks depressing and dated. Very unlikely I will stay here again.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Cindilouhoo2693
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to apologize for the issues you had while in our care. This is not the experience we wish for any of our valued guests. I will be sure to follow up with our valet team. As you should be greeted as soon as you pull up. I hope that you will reconsider, we would be happy to...

Minneapolis, Minnesota
Reviewed 9 January 2017 via mobile

I stay at a tom of different hotels around the world and didn't expect much when I came to the Doubletree. I was wrong because it was one of the most service oriented hotels I have stayed in ever. Staff was great! The highlight was the food in the hotel bar. It was truly phenomenal and very well done. I...

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Helpful?
Thank Hanzlander66
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

We are so pleased to see that you enjoyed your time in our care. Please know, that it was our pleasure to be of service.

Goderich, Canada
Reviewed 8 January 2017

A group of eight checked into two suites December 9, 2016 prior to a Wings game. We had stayed here several times in the past. We again returned because the quality and price are usually above average and due to its proximity to JLA. As we had in the past, we took advantage of the valet parking. No problems. Check...

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Helpful?
Thank Montel056
Larry B, Manager at Doubletree by Hilton Detroit Downtown - Fort Shelby, responded to this review

I would like to apologize for the lack of cookie at the time of check in. We want each guest to receive one at the time of check in. Several of our guest suites do have different lay outs. It will be our pleasure to make sure you receive a suite with a different bathroom layout. We will be looking...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Wonderful historic hotel in the heart of downtown Detroit. Enjoy our all suite hotel rooms. Just one block from the people mover. ... more   less 

Additional Information about Doubletree by Hilton Detroit Downtown - Fort Shelby

Address: 525 W Lafayette Blvd, Detroit, MI 48226-3122
Region: United States > Michigan > Detroit
Price Range: RM762 - RM1,226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Detroit Downtown - Fort Shelby 3.5*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com and Jetsetter so you can book your Doubletree by Hilton Detroit Downtown - Fort Shelby reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Detroit Downtown - Fort Shelby Hotel Detroit
Doubletree Hotel Fort Shelby
Doubletree By Hilton Detroit Downtown - Fort Shelby Michigan
Hotel Style:
#3 Best Value Hotel in Detroit
#4 Business Hotel in Detroit
#5 Romantic Hotel in Detroit
#9 Family Hotel in Detroit
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and other travellers.
10 questions
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4 months ago

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Questions? Get answers from Doubletree by Hilton Detroit Downtown - Fort Shelby staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“make sure you pay attention to your rates and the charges.”
 of 5 bubbles sonnysundstrom, 21 Feb 2017 | Read review
“I think all rooms are probably nice but the higher up is a bit better for view.”
 of 5 bubbles Acb8694, 15 Jan 2017 | Read review
“Ask for a suite.”
 of 5 bubbles Hudsonrev, 2 Jan 2017 | Read review
“Go for a high floor if you want peace and quiet.”
 of 5 bubbles X4585TGmichaelm, 18 Nov 2016 | Read review
“Street views are always nice, the higher the better”
 of 5 bubbles Dr_Engineer_Adelaide, 2 Nov 2016 | Read review
5 of 5