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Holiday Inn Express Detroit - Downtown

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Holiday Inn Express Detroit - Downtown
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501 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Detroit - Downtown
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Showing 481: English reviews
Reviewed 8 December 2014

This was our 2nd stay at the Holiday Inn Express in downtown Detroit. Both stays have been great! The location is great and is close to the people mover to go to ford field, comerica park, Joe Louis Arena, Greektown, and any other downtown attraction you want to visit. Also, we walked back to the hotel from Ford Field and...

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Helpful?
2Thank EricLeeSchroeder
Emily D, Portfolio Reputation Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Eric Lee Schroeder, Thank you for joining us again and sharing your feedback. I am so pleased that you found the location to be perfect for your visit. We look forward to welcoming you back again soon. Enjoy today! Emily P Dailey Portfolio Reputation Manager - Holiday Inn Express Detroit

Reviewed 3 December 2014 via mobile

Went for the Thanksgiving game to see the Lions. They seemed totally caught off guard by the crowds! It was chaotic finding someone to keep our bags for us. It took a while to get our car back from the valet. And at breakfast the next day the food was not replaced quickly so it was hard for people to...

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Thank MeT1nT2
IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear MeT1nT2, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding cleanliness. However, we’re sorry we fell below your expectation regarding customer service and the elevator. We will address these concerns. I...

Clare, Michigan, United States
Reviewed 1 December 2014

Where else in the heart of Detroit can you get free parking, decently priced rooms and a great free breakfast? The check in could use some work as the lines at 4:00 (their check in time) were huge. Perhaps start checking in earlier? Hire more room attendants during busy times? The couch beds were busted up, but a great suite...

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Thank James W
Toronto, Canada
Reviewed 1 December 2014

Great staff, very friendly in all areas of the hotel. Valet was very fast. Hotel is older but they have done a decent job refreshing. Nice lobby and breakfast area. Food is decent, certainly get you moneys worth. Rooms are very clean, not huge but very comfortable. Lots of places within easy walking distance, ideal location to stay if taking...

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1Thank Honestly-2-U
Petoskey, MI
Reviewed 29 November 2014

We have stayed at this Holiday Inn Express before, but this time wasn't as good as last. We stayed Thanksgiving night after we attended the Lions game. First they were not prepared for how busy they were going to be. There were only 2 people working the front desk and it was 4:45 and they were telling people they might...

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Helpful?
Thank sanchia39
IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear sanchia39, Thank you for taking the time to relay your comments regarding our property during your recent stay. I appreciate you choosing us for your lodging needs. On the other hand, I am disappointed that your recent stay did not live up to you expectations. Please accept our sincerest apologies for any inconvenience the level of service, specially the...

Reviewed 23 November 2014

My grandmother and I recently stayed here on Nov. 18-19 and it was an outstanding experience. The front desk staff were great and very helpful. They went out of their way to cater to our needs while in MI. The rooms were nice and clean. The complimentary breakfast was YUMMY! Loved the breakfast! Their is a shuttle bus that took...

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3Thank Sashie04
Ostrava, Czech Republic
Reviewed 20 November 2014

I stayed in Detroit during the Marathon in 2014 and had to stay in this hotel. It was booked by the company as being positioned close to the office which proved to be beneficial. As downtown as it gets, you can get safely on foot to all downtown located landmarks like COBO, Joe Louis Arena, Greektown etc. The room I...

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1Thank Petr M
IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear Petr M, Thank you for bringing this to our attention. I’m very sorry to hear about your experience on your recent stay. We would like to follow up with you. We have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Sincerely, Connie D Case Manager...

Flushing, Michigan, United States
Reviewed 18 November 2014 via mobile

Stayed here one night for a meeting in Detroit. Room was small, old and bathroom even smaller. Bed was very low to the ground. Bed was clean. Carpet wasn't very clean, and there was a moldy French fry in my ac/heating unit.

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Helpful?
Thank Joshua W
IHGCare, Guest Relations Manager at Holiday Inn Express Detroit - Downtown, responded to this review

Dear Joshua W, Thank you for your review. We apologize for the shortfalls during your stay and sincerely regret the room accommodation and cleanliness of the amenities did not meet your expectations. We have taken note of your valuable comments and will use these to monitor and improve the quality of services we offer to our guests. Thank you for...

Tucson, Arizona
Reviewed 16 November 2014

We chose this hotel because it was a Detroit Intl Marathon participating hotel and as such, this hotel's staff really provided GREAT service to us runners. First of all it is only 3 blocks from the start so we could stay in our room until the last minute and had an easy walk to the start. The breakfast service was...

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Thank Seri B
Sault Ste. Marie, Michigan, United States
Reviewed 15 November 2014

During our trip to Detroit for a Red Wing game we chose to stay at the Holiday Inn Express. Every bit of our experience was a great one including our win over Chicago :) but I met a lady who stood out from the rest. Carolyn who was the food hostess at breakfast took a lot of pride in her...

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Thank Jeff M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites of Downtown Detroit is a first class hotel that is ideal for travelers who are visiting for either business or leisure purposes. In addition to our finely appointed guest rooms, we offer fully equipped suites with full kitchens for extended stays. Some of our outstanding amenities include a state-of-the-art fitness center, indoor heated pool, 24-hour business center, and complimentary high-speed Internet access. Don't forget to join us for breakfast at our newly updated Express Start Breakfast Bar. We now offer a selection of hot entrees! The Holiday Inn Express Hotel & Suites of Downtown Detroit also offers valet parking for your convenience at fee of $27.00 per car per night, the lowest priced hotel parking in the downtown area. Located in the heart of downtown Detroit, the Holiday Inn Express Hotel & Suites is within walking distance of Cobo Convention Center, Joe Louis Arena (Detroit Red Wings) and the new MGM Grand Casino. The hotel is also positioned perfectly near the People Mover, Greektown Casino, Motor City Casino, Detroit Opera House, Fox Theatre, Hard Rock Cafe, Comerica Park (Detroit Tigers), and Ford Field (Detroit Lions). For the busy executive, the hotel is located only 1-2 blocks from Compuware World Headquarters, DTE Energy, and AT&T, just to name a few. The General Motors World Headquarters, famously known as the Renaissance Center, is located less than one mile from the hotel and is open to the public during weekdays for tours and shopping. Visitors can even venture off across the border into Canada by crossing the Ambassador Bridge or the tunnel into Windsor, Canada. For your next visit to Detroit, Stay Smart at the Holiday Inn Express and Suites of Downtown Detroit! ... more   less 

Additional Information about Holiday Inn Express Detroit - Downtown

Address: 1020 Washington Blvd, Detroit, MI 48226-2613
Region: United States > Michigan > Detroit
Price Range: RM680 - RM1,262 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Detroit - Downtown 2.5*
Number of rooms: 241
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Also Known As:
Holiday Inn Express Detroit - Downtown Hotel Detroit
Holiday Inn Express Detroit - Downtown Michigan
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Detroit - Downtown staff and other travellers.
8 questions
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Sault Ste. Marie, Michigan, United States
over a year ago
Ottawa
1 month ago
Ottawa

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Questions? Get answers from Holiday Inn Express Detroit - Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Continental breakfast served daily”
 of 5 bubbles patriciawD568MR, 2 Nov 2016 | Read review
“We have stayed in a couple different rooms and they were all great.”
 of 5 bubbles travmia, 12 Oct 2016 | Read review
“High Floors are nice!”
 of 5 bubbles 665terrib, 4 Oct 2016 | Read review
“Pool is on the top floor - perfectly good pool; I just advise against getting a room up on the same floor.”
 of 5 bubbles 220parisl, 30 Aug 2016 | Read review
“No Accessible Beds”
 of 5 bubbles Jimwolf19, 22 Jul 2016 | Read review
5 of 5