Once again horrible customer service. When I arrived at check in went directly to Platinum check in line after watching the front desk person help person after person I finally asked her what is the purpose of the Platinum/Noir VIP check in line is ??? She rudely stated “I didn…
The hotel is fine. However everything is super expensive for sub-par results. Low end beers are $5. Like eating a fresh salad or fruit or anything real that is grown? Good luck finding that. The staff at the food court is surly and fresh... but the food isn’t. Look I live …
Best hotel /casino in Detroit. Always clean and friendly staff. The pool and fitness center are clean and quiet. Walking distance to Ford Field, Comerica park and Little Cersars Arena. I would highly recommend this hotel
This is the 3rd time staying at the MGM and it is always such a pleasure. Great for a special event or just a get away. Rooms are exceptional with very comfortable beds and a huge shower with dual shower heads. Hotel is also very quiet and very secure. You must show your room…
Being a hotel Engineering Supervisor I must say everything was great from valet, front desk, housekeeping etc. The only thing I personally would like to see is a fridge in the room. Instead of the mini bar.
"Book on the higher floors but nothing past 8th floor. In case of a fire most ladder trucks can't get past 8 floors."
"Asked if they booked your room next to a party"
"Roooms on the uppper floors are quieter and those on the west side provide e good view of the city and the bridge to Canada ."
"Don't stay there if cleanliness is an issue"
"The 4th floor has lights shining into your room."