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All reviewsboulevard roommichael symon's roastbeautiful hotelvalet parkingheavenly bedthe club loungecampus martiuspeople moverroom was spaciouslobby barhistoric buildingvalet serviceheart of downtowncomerica parkself parkopera houseford field
This place looks great and the rooms are spacious. However wifi is 15.00/ 500 MB which is more than my own data plan. Travelling from another country, I expect that a 4 star resort should have wifi. Also, parking was 40$, a movie is 20$...More
Response from TeamMarriott, Executive Assistant at The Westin Book Cadillac DetroitResponded 3 April 2018
Thank you for choosing to stay at our hotel. Please accept our apologies for your unpleasant experience. We appreciate your feedback as it helps us to improve going forward. We appreciate your business and hope we will have another occasion to meet your...More
The hotel has a great location, rooms are nice and clean but for the price of $260 US a traveler should at least have vanity kit shower cap and shoe horn in the room. This is the second Westin I stayed in for the last...More
Response from TeamMarriott, Executive Assistant at The Westin Book Cadillac DetroitResponded 1 April 2018
Thank you for reviewing your stay at our hotel. We never want to disappoint our guests, so we're sorry you were unhappy with your room amenities. Please know we welcome you to contact our front desk at anytime for items you need to...More
We recently stayed at the Westin Book Cadillac for 2 nights. The hotel has been beautifully restored and has beautiful architectural features. We received incredible service from all of the staff. Our room was spacious, modern and very clean. We were fortunate to have a...More
I literally just checked in and I’m extremely disappointed in the way the front desk clerk didn’t think she should tell me that the room I booked was no longer available until I was grabbing my belongings to go to my room. I travel a...More
1 Thank lalamonroe
Response from TeamMarriott, Executive Assistant at The Westin Book Cadillac DetroitResponded 27 March 2018
Thank you for your stay at our hotel and for your comments. We sincerely apologize for not providing the specific room type you booked. It is never our intention to disappoint you. We're sorry we did not fully meet your needs and expectations....More
We spent the past weekend at this hotel for the NCAA basketball tournament. The location of this hotel is perfect for any sporting event in the city. The staff were top notch and the room and bathroom were massive. the only reason I did not...More
Response from TeamMarriott, Manager at The Westin Book Cadillac DetroitResponded 21 March 2018
Thank you for choosing The Westin Book Cadillac Detroit while you were here to attend a tournament. We are thrilled to know our location and hospitality exceeded your expectations. We look forward to welcoming you and your wife back soon.