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All reviewswould stay againindoor poolplace to eathot showerthe maintenance manmanager robertmy cousinlooked greatseveral times a yearmake your own waffleseasy accessnice roomnice stayfree breakfastmotelcerealpets
We stayed at this hotel because we are insurance adjusters in town for work. It was a decent place overall. Had some issues but for the most part ok.
Front desk staff is great and did whatever they could to help with any issues...More
3 Thank Rupte
Response from Robert I, General Manager at Quality Inn DundeeResponded 17 April 2017
My apologies, once again for the issues you encountered during your stay.
I'm guessing with all the new front desk and housekeeping staff here, that things were just missed during your stay. What I meant in my previous response to you was that as soon...More
My husband and myself stayed about a week here. We were met by wonderful employees. Our room was clean and comfortable. The staff made sure we had everything we needed. Also asked if I needed help as my husband is in a wheelchair getting things...More
2 Thank cregerfamily
Response from Robert I, General Manager at Quality Inn DundeeResponded 4 April 2017
We're glad you had a good stay with us. We were all sad when we heard that Tess had passed away. I'm glad the staff was able to help you take care of her properly.
We are looking forward to you coming back and...More
I was highly dissatisfied with this hotel. The front desk clerk was anything but friendly. I tried to make small talk and you could clearly tell she was highly annoyed. Then upon entering the room it had a stink I can't even describe. It was...More
4 Thank stacys407
Response from Robert I, General Manager at Quality Inn DundeeResponded 29 March 2017
I'm sorry you didn't have a better stay at our hotel recently. We feel like we are not doing our jobs well when a guest leaves unsatisfied.
Any hotel would appreciate it if you would contact them immediately if you find something wrong with your...More
Went to check in and a VERY VERY unprofessional guy approached the desk in a ratty sweatshirt and t-shirt, I said Hi I have a reservation do you need the booking confirmation? He looked at his computer then looked up at my husband and said...More
2 Thank mangosand
Response from Robert I, General Manager at Quality Inn DundeeResponded 22 March 2017
I'm sorry you did not have a better experience at our hotel recently. Kevin is our maintenance man and has been filling in for an employee who is on FMLA leave.
I have worked with Kevin for 2 years and I have never found him...More
I spent one night at Quality Inn Dundee and am very happy I stayed I here. The staff were friendly and helpful. I traveled with my cat and found this to be a pet friendly hotel. The breakfast was nice and included sauteed veggies, which...More
2 Thank Alicia H
Response from Robert I, General Manager at Quality Inn DundeeResponded 3 February 2017
Thank you for staying at our hotel recently. We're glad you had a good stay here. Being a pet-friendly hotel, it's always nice when we can accommodate all the members of your family.