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Absolutely disgusting. Bedding had stains, room smells. Phone is broken. No plugs to charge phones. Bedding didn't even fit the mattress. No housekeeping to change bedding. We requested it anyways and said we would change it ourselves. Do not stay here! Way overpriced. This hotel...More
Absolutely disgusting. Smelled, stains on bedding and floor. Open drain in tub with bugs. Didn't spend the night. They gave us a refund however without any hassle. Would not recommend this hotel to anyone.
The Alpine Lodge of Gaylord, MI may once have been nice but certainly has since fallen into neglect. The room was nasty, with stains on the pillows and the floor. The shower had a giant spider and an open drain. We walked in and walked...More
Took a one-night chance to stay here while visiting the air show, but we'll seek an alternative the next time we're in the area. The room seemed clean, however, showing wear. Rooms have an outside and inside entrance. No carpet. Firm bed. Glad for the...More
Response from AshleyDingman, General Manager at American Alpine LodgeResponded 2 days ago
so sorry your stay wasn't as you expected, we will address all of the problems you had stated. Thank you for visiting our hotel, we hope that you consider us again.
I had stayed here before and liked the location and on site bar and food.
The only complaint I have is I was charged an extra $40.00 than quoted because of an event going on??? Kinda sneaky and dirty trick. Check first for the rate...More
Response from AshleyDingman, Manager at American Alpine LodgeResponded 4 days ago
im very sorry about this inconvenience if you were over charge we absolutely have no problem refunding what we owe you.
US$77 - US$141 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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i have requested first floor,as we have trouble with stairs, would also request room with microwave and fridge. Thank you for consideration.
29 July 2015|
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Response from John K | Property representative |
Depending upon how busy the hotel is we can typically accommodate special requests. I suggest calling the front desk for the most direct access to our availability when you have special needs. .989.732.2431.